Excellent service as always. I ordered a Thinktank camera bag which was on back order. I was contacted immediately by someone from the shop which received my online order (Southampton branch) to en... See more
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Magnificent customer service that a lot of companies can learn from. The staff know their various photographic equipment in store like the back of their hands. Never have they let me down and are my g... See more
Excellent communication, regular and informative, whether buying or selling. Friendly personal 'named' team responses, nothing ambigious or 'corporate answers', much more human dare I say in today'... See more
The lense purchased was exactly as I expected it to be from London Camera Exchange, the cost was within the range I expected to pay. Service was excellent and I was kept informed during the purchase a... See more
Company details
Written by the company
The London Camera Exchange Southampton Pro Centre- a long established premier photo specialist dealer, one of two Southampton stores and proud to have been serving our customers here for over 30 years. Specialising in the mid to high end enthusiast and pro-level kit, with a wide range of the latest cameras, lenses and accessories from the top brands at competitive prices for you to try and buy. Large stocks of high quality used equipment used equipment also available- plus ask us for a trade-in or cash buy quote on your old gear (either in-store or online). With long serving expert, friendly staff Adrian (Asst Manager), Tom (BA Hons Photography), Mark and Al, and led by the Store Manager Matt (BA Hons Photography). We aim to offer great in-store advice, offers and service, as well as the benefits and convenience of online shopping (via: www.lcegroup.co.uk). Part of the LCE Group of 26 shops nationwide.'
Contact info
11 Civic Centre Road, SO14 7FJ, Southampton, Hampshire, United Kingdom
- 02380331720
4.9
Excellent
893 reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Amazingly great service from LCE
Amazingly great service from LCE. Got to speak to the team before making the purchase. Very helpful!
Packaged well and delivered quickly.
Brilliant!
December 27, 2025
It’s always a pleasure shopping at…
It’s always a pleasure shopping at London Camera Exchange. It’s always impossible to give less than five stars!
December 23, 2025
Very good camera and delivered overnight
Very good camera and delivered overnight
Ordered on 23rd Dec expecting delivery in the new year, but arrived the next day. Camera as described and at a great discounted price. Helpful assistance over the phone when asking for additional information. Many thanks.
December 23, 2025
Advised delivery would be 10 days
Advised delivery would be 10 days
Packaged very well
December 12, 2025
Great range of products and delivery is…
Great range of products and delivery is super quick
December 19, 2025
Camera I ordered was delivered promptly…
Camera I ordered was delivered promptly ,I was kept informed about process from order to delivery.
Camera was delivered in a well packed box with security tape .
December 12, 2025
A very easy transaction
A very easy transaction. Good communications by LCE. Very prompt delivery.
The only issue was with DPD - the courier. Normally with all my LCE orders DPD send me a text by 8AM with a delivery slot time. I never got one this time. All I got was an email 90 mins before delivery with a pin #. I was out when they arrived but fortunately my wife was there and able to contact me and I found the email. Could have been worse.
December 18, 2025
Outstanding staff fantastic knowledge
Outstanding staff fantastic knowledge
Great experience as always
December 11, 2025
Nice keychain camera for a very fair…
Nice keychain camera for a very fair price. Arrived well packed. However postage perhaps a little high for such a small item. Overall very pleased though!
December 6, 2025
Ordered online thru a very smooth…
Ordered online thru a very smooth process in the evening, received email confirming. Then the following morning I was pleasantly surprised to receive a phone call from the branch confirming the order and that it had been dispatched and I would receive the day after.
Amazing service and a very happy customer.
December 2, 2025
items were as described
the camera was in stock as advertised ( the correct version )
dispatch was fast and the carrier delivered the next day.
packaging was well packed and the items were as described including the "free" quality case for the camera.
December 3, 2025
Good service
December 9, 2025
Great service
Fast delivery, friendly service. Item arrived ahead of restock date, even though it was out of stock when ordering. Well packaged upon receipt.
December 9, 2025
Great to deal with.
Had the product I wanted at a great price. Easy to purchase on line and decent delivery time. Definitely use them again.
December 6, 2025
Easy transaction for pre-used item.
Easy, straightforward transaction for pre-used item from Southampton Civic Centre branch. A payment issue - on my part! - was quickly sorted out. Delivery within 2 days, very pleased with the equipment. Well done LCE. Many thanks.
November 30, 2025
Very fast delivery
December 5, 2025
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