A photographer friend introduced me to London Camera Exchange. If you want great service, good prices and really knowledgable staff, you can't beat LCE. Ideally for beginners and experts, the staff kn... See more
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First I went into the shop where they let me see and try the cam I was after, then I ordered it online as online it came in a bundle with a case (and an SD card). Love the case as it is made for the c... See more
I ordered my camera on the first day of the week and it was processed the same day. It was sent out for delivery the very next day. The customer service team were very helpful and empathetic with quer... See more
The team at Southampton High St branch are extremely helpful and friendly and greet you each time like a long lost friend. They go the extra mile to make sure that you are purchasing the right equipme... See more
Company details
Written by the company
London Camera Exchange has been serving London for over 50 years we are currently situated in The Strand just a few doors up from The Savoy Hotel. We sell new and used digital and analogue cameras, lenses and accessories, we also stock a good range of film and memory cards. There is a large selection of binoculars to chose from to suit every budget. Come in and bring your old equipment to see what value it has against something new! The small friendly team has over 100 years of photographic trading between them and extensive photographic knowledge to share and help assist you in getting the right equipment for your requirements
Contact info
98 Strand, WC2R 0EW, London, United Kingdom
- 02073790200
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Replied to 92% of negative reviews
Typically replies within 1 week
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Quick and secure delivery
Quick and secure delivery
Lens was better than ‘condition’ noted.
product was as described and arrived…
product was as described and arrived promptly
Customer service
I ordered my camera on the first day of the week and it was processed the same day. It was sent out for delivery the very next day. The customer service team were very helpful and empathetic with queries and help and a human answered instead of a robot, which is very nice. I also did email them and they emailed very quickly maybe an hour later. Great service !
Great communication and great service…
Great communication and great service fast delivery and very well packed
Simply the best
A photographer friend introduced me to London Camera Exchange. If you want great service, good prices and really knowledgable staff, you can't beat LCE. Ideally for beginners and experts, the staff know their stuff and can give unbiased advice on everything from cameras to storage to bags and tripods. They can even beat Amazon on many prices so check them out!
I have purchased from LCE many times…
I have purchased from LCE many times over many years. As always service was swift and professional. Vladimir has shown great communication and professionalism when dealing with my enquiries. I would wholeheartedly recommend using LCE to anyone. Mamy thanks for your service!
Really good service in the shop and delivery was efficient
First I went into the shop where they let me see and try the cam I was after, then I ordered it online as online it came in a bundle with a case (and an SD card). Love the case as it is made for the cam, perfect size. The cam itself is replacing my old Kodak digicam, unfortunately the old one fell and broke; it took amazing photos and so far I have not seen the same quality with the new cam. Will tinker with the settings but it's probably the best it will get, I will keep it and it does do the job :-)
Vladimir and the guys at your Strand…
Vladimir and the guys at your Strand branch as always looked after me very well,Thats why I’ve been dealing with you at your Strand Branch for 30+ Years now,I now live in Yorkshire so i am not an hours train ride anymore,but my loyalties still lie with LCE at the Strand,Well Done
Amazing customer service
Amazing customer service. Needed a camera and the store called me as soon as there was one in stock for me, and shipped it very fast. Really friendly and timely communication.
I've used LCE countless times both…
I've used LCE countless times both online and in store and the service has always been brilliant.
Excellent service
Excellent service - very please with my purchase LCE were very responsive and delivered them to me very quick. Thank you LCE The Strand!
Great price great service
I saw a product advertised - secondhand and at a good price
I spoke to staff about it and they dealt with my queries (about warranty)
I ordered it arrived efficiently and was in great order
Very good customer service and care
Very good customer service and care. Item was well packaged.
Excellent service!
Had what I wanted in stock and it was delivered next day. Excellent service thanks!
Price was ok
Price was ok, fairly quick delivery, though box was partly open but content was unaffected, & working ok so far
Great experience as usual
Great experience as usual. Good photos on the website, 2nd hand items described well. Postage was fast. Thanks!
Excellent service
Excellent service, as always. I have been using this store for over 30 years and the service is always first class.
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