London Camera Exchange - Strand Reviews 

Very happy like always. Whether i buy or trade in, i always leave happy.

Expert and professional service. We found we had a part missing for an old tripod but then bought the wrong model online. We dropped into the local LCE store and they helped us find the correct model and arranged for a refund there and then. We also got a phone call to say the refund was about to go through. Great service - thankyou!!

Product arrived on time and as described.

Adrian gave us a lot of time to talk through options - really helpful, knowledgeable advice with no pressure to buy. Excellent service!

I purchased a new OM1 from Derby and then purchased a lens from the Strand in London. They shipped it to Derby so I could collect all my gear at one place all at the same time.

When you’re looking to spend a significant amount on something it’s good to get some questions answered and guidance. It’s difficult to get that online. LCE came to my rescue, Lewis was really helpful and clearly knowledgeable and I am happy with my purchase.

I went to the shop in The Strand yesterday as I was unhappy with my current camera bought elsewhere. I was dealing with Andy and in less than 30 mins my camera was valued, a new model chosen, extensive advice given and the very best customer service.
Without doubt I will return for accessories and recommend this wonderful store to my friends. Very impressed. Thank you Andy.

When purchasing very high speed SDXC cards for my Panasonic HC-X1 4K ENG camcorder, I always visit this store to do so.

I highly recommend the team there for their prompt and friendly service every time.

I wanted a rare as hen’s teeth X100vi in silver, and these guys got one in just over a fortnight. That’s impressive … and their customer care / feedback / updating etc was excellent.

Item was exactly as described by LCE. Really happy with it and hope to continue making purchases from LCE.

I ordered an expensive camera from The Strand shop and paid extra for Saturday delivery as I wouldn't be in for the rest of the week. On the Saturday I waited in all day and it didn't arrive.

After numerous telephone calls I was refunded for the camera amount but not the extra I paid for Saturday delivery.

After emailing and not receiving a reply I have just called and been told that this is between me and DPD and nothing to do with them!!! What happened to customer service??

Definitely do not recommend. I ended up going with WEX and the order arrived promptly as arranged. Don't waste your time.

Easy, no frills transaction, quick delivery.

excellent, item arrived promptly

Really helpful, now save some pennies and go again!

Very speedy service

I purchased Polaroid film while I was in the states prior to traveling to London. LCE was very accommodating in holding the film for me until I arrived in London. They made everything very easy and were very communicative.

Although it's definitely not the first time I've bought used equipment from LCE, it's the first time I've purchased from The Strand. But like always, the descriptions are accurate, the equipment is always good quality, and the people there are great to deal with.

Excellent service regarding selecting ordering and delivery of new camera as well part exchange on my old one. Good competitive prices on both and quick delivery as will as daily emails keeping me informed on the progress. The Strand branch we also very good and helpful. I certainly recommend them and use in the future.