London Camera Exchange - Strand Reviews 

181
TrustScore 5 out of 5

4.9

98 Strand, WC2R 0EW London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

First I went into the shop where they let me see and try the cam I was after, then I ordered it online as online it came in a bundle with a case (and an SD card). Love the case as it is made for the c... See more

Rated 5 out of 5 stars

Vladimir and the guys at your Strand branch as always looked after me very well,Thats why I’ve been dealing with you at your Strand Branch for 30+ Years now,I now live in Yorkshire so i am not an hour... See more

Rated 5 out of 5 stars

I went to LCE on Strand to repair some binoculars. They weren't really worth repairing but I didn't want to send them to landfill. The lovely guy at LCE offered to send the binoculars to their recycli... See more

Rated 5 out of 5 stars

The team at Southampton High St branch are extremely helpful and friendly and greet you each time like a long lost friend. They go the extra mile to make sure that you are purchasing the right equipme... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

London Camera Exchange has been serving London for over 50 years we are currently situated in The Strand just a few doors up from The Savoy Hotel. We sell new and used digital and analogue cameras, lenses and accessories, we also stock a good range of film and memory cards. There is a large selection of binoculars to chose from to suit every budget. Come in and bring your old equipment to see what value it has against something new! The small friendly team has over 100 years of photographic trading between them and extensive photographic knowledge to share and help assist you in getting the right equipment for your requirements


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

2,755 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service.…

Excellent service regarding selecting ordering and delivery of new camera as well part exchange on my old one. Good competitive prices on both and quick delivery as will as daily emails keeping me informed on the progress. The Strand branch we also very good and helpful. I certainly recommend them and use in the future.

June 13, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service, i phoned requesting a certain camera to be advised they were on long term delay due to unforeseen circumstances and that the product only comes in only very occassionally. Later that day the same person from the london branch returned my cal to say they had had a delivery and they were showing in stock and he got this arranged for delivery next day. Thank you!

June 18, 2025
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding, very helpful when I called as well. Really happy to have purchased from LCE; and I most likely won’t shop anywhere else now I know they exist. Evidently so, that I made 2 more purchases from the company immediately afterward. Wish there was a shop in Scotland.

March 17, 2025
Rated 5 out of 5 stars

Great communication from Luke

Great communication from Luke, lens in great condition and send to my home address with no aggro. Slight confusion about whether lens was box but quickly resolved.

March 17, 2025
Rated 5 out of 5 stars

As ever excellent advice and help

As ever the advice and patience shown by LCE was very helpful in enabling me to buy a camera and lens suitable for low light images. Securing on line was very easy and the camera was held for me in the shop ( in the end for several weeks) until I could arrive and choose a lens.

January 31, 2025
Rated 3 out of 5 stars

Great lens I got of you and fair price…

Great lens I got of you and fair price ,but to be fair when I ordered it ,it was showing as in stock but after I paid £400 deposit I got a email saying it was out of stock and hoping to get more in around 3 week time? I was hoping to get lens for a Avent but sadly missed it ..maybe you could improve on your sales?

February 24, 2025
London Camera Exchange - Strand logo

Reply from London Camera Exchange - Strand

Hi Brian,

Thank you for your review. The lens you purchased was advertised as 15 days availability when you ordered. Unfortunately, we are at the mercy of supply and demand with some products, however, we always endeavor to keep these high demand lenses in stock.

All the best
LCE Team

Rated 5 out of 5 stars

Andy & the Strand team are awesome!

Andy was great in assisting me with my queries about a new lens. As a result of his help I was able to order the lens and received it the very next day!

I will be coming back again and again to LCE Strand. Thank you!

February 20, 2025
Rated 5 out of 5 stars

My first port of call.

My local LCE is based in Derby where I went in for a Godox flash trigger, they explained they don’t stock them, but located one on their website, I took the details with me till I was ready to order. I ordered late Friday night from LCE in the Strand arrived the following Tuesday morning in very good condition and well packaged. I would not go anywhere else until I checked LCE out first.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a pair of used Leica Ultravid…

Bought a pair of used Leica Ultravid binoculars off website. Tried them once the were delivered and couldn't get used to them, contacted the store (Andy Cook at Strand) who was very helpful and confirmed that I could just drop them off at my local store in Newcastle rather than having to send them back.
I dropped them in, they were sent back to the store and the refund was processed within a day. All very hassle-free and professional.

January 24, 2025

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