Great customer service. They answered all our binocular questions with great patience. I decided to add another item to my order but it was out of stock in their branch so they transferred my order to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to order. Fair price and quick to dispatch. The only thing is that DHP local left the parcel with our camera just inside our front gate and I didn't know it was there. It was visible to the pa... See more
Re the purchase of a secondhand Manfrotto 410 Junior tripod head. The item was described as “looks like new” or similar and rated as 5 stars. It arrived the following day looking very much i... See more
The speed with which my order was dispatched with no hassle and keeping me informed about the date and time of delivery was very good and the lense is as described at, what I think, was a very good pr... See more
Company details
Written by the company
LCE Taunton opened in 1987 and is located in the town centre on one of the main shopping streets, North Street. We have a large selection of used and new cameras, binoculars and accessories. We also sell specialist wildlife cameras. In-store services include sensor cleaning, printing and we can arrange servicing and repairs. The Taunton team are: Ian D, Jochen, Andrew, Ian C and Rob, between us we have well over a hundred years experience and knowledge!
Contact info
6 North Street, TA1 1LH, Taunton, Somerset, United Kingdom
- 01823259955
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and straightforward.
I exchanged all of my micro four thirds photography equipment in exchange for a new camera.
The whole process was delt with by Ian Duke .
Ian made the whole process easy and straightforward.
A big thank you to Ian.
I contacted the Taunton Branch as I was…
I contacted the Taunton Branch as I was looking at part exchanging a DSLR lens for one with a longer reach. Having spoken to Rob the deal was done. I was kept fully informed throughout the whole process with the lens arriving to me the next day.
I have done quite a lot of business with the London Camera Exchange and I can honestly say I have had nothing but excellent service and advice.
Used FujiFilm lens
I ordered a used FujiFilm lens on Saturday from the Guildford branch but received a call from them on Monday saying that the lens had already been sold on the Sunday. While that was disappointing, they offered an alternative lens which was available at the Taunton branch for the same price. I accepted the offer and the lens was dispatched on Monday and I received it on Tuesday afternoon. I am very pleased with my purchase as the lens appears to be “as new”.
Overall excellent service as usual from LCE.
A quality used product
A quality used product, described accurately and priced fairly, with fast well packaged delivery, what more could anyone ask for. Excellent.
Good physical shop and online service.
They have a physical shop to try the camera out aided by helpful staff.
Then when I ordered it online it arrived quickly and was well packed for the journey.
Proper camera shop
It was a real pleasure to visit a shop with staff who knew their products well and gave me enough time to make a rational decision on a used camera and lens along with a few extras. Such places are increasingly rare.
The Taunton branch gave excellent…
The Taunton branch gave excellent service in the advice and despatch of a suitable used camera.
Quick and polite service combined with…
Quick and polite service combined with deep experience on every visit
Great product shame you use DPD
Great product shame you use DPD, had to wait 3 days after original delivery date to be delivered, Poor service from DPD.
Very helpful and friendly staff.
Delivered in a few days and really well…
Delivered in a few days and really well packed and as described in the article. Thank you
good service and value for money…
always good service and quick to post the items for the next day
Quick and efficient service with a…
Quick and efficient service with a great product
The whole deal went without a hitch…
The whole deal went without a hitch from the initial enquiry to the final purchase.A very honest quality assessment .Next day delivery without asking. D elivery company well handled.One very happy customer.I have dealt with LCE before without a hitch.
Best wishes,
Richard Bolton.
Taunton LCE Staff are always helpfull…
Taunton LCE Staff are always helpfull and willing to give a fair exchange price, this service I have used many times, and never with a negative comment about Items I am changing from - to. !!!
Excellent service
Fast delivery, very well packed and kept informed at all stages. I'm sure I'll be using London Camera Exchange again.
(My only disappointment was my own fault in not including the discount code)
Very professional service
Very professional service. The lens was very accurately described. When I spoke to them on the phone, they were very pleasant and helpful. The package was wrapped very securely.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







