Britannia Leatherbarrows Reviews 139

The whole packing and loading process was a nightmare - I booked this service as I am alone and thought it would be easier. I’m afraid they made an already stressful situation much worse. Based on the packing and loading I would not recommend you to anyone. However, the two guys who turned up on the second day with the bulk of the ‘good’ I cannot speak highly enough about. It is because of them that you get a score of 3 and not lower. They were amazing.

Lovely removal men; very polite and helpful. However, having used a (different) Britannia removal firm a few years prior, there has been a noticeable decline in service. Previously, 5 bed to 5 bed move from East to West took ONE day with 6 guys, one lorry, one van. This time 4 bed to 5 bed, an hour down the road, TWO days, 2 guys first day, second day 3! There were a few other minor issues, and as I said, the guys themselves were brilliant but it was a lot to expect of the two, then three of them, especially given that it was very hot. I hope they were well paid....

Top experience looked after from start to finish, everything done to perfection. Thanks to all staff both in Spain and UK.

Great experience from start to finish.

Lewis from the team came over swiftly and gave an in person valuation of what we needed to move. It was very accurate in comparison to the actual service we received and paid for.

There were no issues on the day of moving out, Rob and his team arrived and sorted everything out swiftly, no damage to our items that went into storage for months before we had them moved to the north of the UK (from the south).

Tracey did a great job at organising a move in date, considering we gave very vague timelines due to a completion date on our move in property not being confirmed for much of the time we had our items in storage.

No issues on the day moving in either, somehow the logistics team managed to get the same lead who packed us on move out day to handle the move in, which made everything super easy.

I have back issues and didn't have to lift a finger for the whole process which is exactly what we were looking for.

Thanks again for a great move!

So the service was "ok". Promised floor coverings and picture sleeves and TV covers. None.
Guys turned up on day one. No introduction. Spent six hours loading. Didn't moan once about us or the weight but moaned constantly about management and lack of resource. Tail lift on truck didn't work.
BO smell and smokers! Day two. Two even grumpier guys. Again Didn't introduce themselves. Took the doors off the fridge when it actually came in with them on. Again smokers. Was quoted for two containers. Only 3/4 fill 1st and 1/2 second. They then went to another pack and store job after me. So my container had other clients goods in? Week later they delivered. No ramps! No working tail lift and no equipment to assist them moving everything down 42 - 62 steps down. Five guys both days. All polite. Again no intro except from "Steve" worked very hard. No moaning about the 300+ boxes and heavy stuff but a lot of moaning about management and lack of equipment. No sack barrows no stair climbing trolley etc. It then hammered down with a huge thunderstorm. They had no wet weather gear at all. They all got absolutely soaked. Again no floor coverings offered nor used. Going with a "National" company I would have expected a little better.
NOTHING broken though. But I did feel for guys. Dave the estimator was good. But I feel he should go out on some moves to discover the actual offer. Lorries and containers were tatty.

Excellent professional service. The blokes worked so hard. Brilliant service from start to finish

Excellent service and delivery of our effects and furniture to Portugal at a very competitive price. The part-load concept is excellent if you are only taking a number of special pieces of furniture with effects. Thoroughly recommend.

Very efficient communication. Very helpful removal men who were polite and cheerful. Would definitely use them again for both storage and removals.

The team Lewis, Tracey and finally the driver Steve did everything to assist and made me feel good and everything was running according to the schedule Lewis had laid out. Also the German agent one needs today was so helpful. Thank you once again. If I ever need a removal company I will chose Britannia Leatherbarrows again!

Stress free experience,
The day went extremely smoothly driver turned up early had a quick look around the house and the 4 gents moving us done a fantastic job.

The whole team at Britannia were very helpful & professional they made the stressful job of moving house so much more bearable

The men arrived on time and were courteous, efficient and well organised. It all seemed like a well oiled machine.
Similar experience with unpacking and bringing things up tosecond floor flat

Staff were excellent helpful in every way courteous and well mannered I recommend this company

Removals done over 2 days, owing to distance of travel from previous home to new home. Both sets of Removal Teams were great. Nothing was too much trouble for them. Disassembled & reassembled furniture (some a bit tricky) with care. I certainly recommend this Removal Company & definitely would book them again if needed. Many Thanks guys!

The men damaged paint on cupboard door at bottom of stairs in three places. One the men stank of cigarette smoke had to ventilate every room that he had been in.
Delivery in France went OK but builder complained of missing electric tools.
They were not the cheapest by any means.

Great team, worked really hard and took care of fragile things

Good flexibility, fitted us in at short notice.Both pickup and delivery crews very helpful.Confident tg use again.

Friendly, caring and professional service on the moving out and moving in days.
Easy to schedule and all information was timely and very clear. Original property survey was done online to suit.
Would recommend and definitely use services again in the future. Thank you all involved in a very successful move.

Excellent service from the start. Came up with a cost effective plan for removals, short term storage and re-delivery.
The latter was complicated as the lane we now live on will only take the width of a van, so the team had to park up the lorry a few miles away, unload into a van, drive to us, reverse up the lane then unload. This was repeated 10 times over 2 days!
All done with no complaints and great service with a smile. Helped by the local shop selling amazing pies and pasties I reckon!
Anyway, fully recommend them if you're moving.