LEEDS MOTOR CO LIMITED Reviews 183

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, making the car buying process smooth and enjoyable. Many highlight the excellent customer service, noting that employees are not pushy and provide ample time and information, ensuring a comfortable experience. People are also very satisfied with the quality and selection of vehicles, often describing them as well-presented and in immaculate condition. However, some customers also noted occasional issues with car preparation, such as minor cosmetic flaws or cleanliness, and a few experienced initial delays with MOTs or repairs. Despite these isolated incidents, the general sentiment remains highly positive, with staff often resolving any concerns promptly and apologetically.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

Product

Users describe positive interactions with the product. Many customers express satisfaction with their car... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the staff for being... See more

Quality

People report positive experiences with quality. Many customers were impressed by the selection and quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Leeds Motor Company (Burley Place) looking for a car for my daughter and was dealt with by Jeremy. He was friendly, not pushy, patient and answered any questions we put to him. After inspec... See more

Rated 5 out of 5 stars

Purchased a Jaguar F-Pace from Leeds Motor Company and have had premium service from start to finish from Nick. The vehicle was very reasonably priced to start with and Nick with no quibbles about re... See more

Rated 5 out of 5 stars

Visited this company today and was impressed by the selection and quality of vehicles for sale. Tony answered all our questions giving us plenty of time and space to chat between ourselves before... See more

Rated 5 out of 5 stars

Ollie is such a lovely person, he is very professional and helpful. Had a few issues with the finance company paying out but Ollie was very helpful and sorted out all other things like tax. Hopefully... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A great company to buy a car from…

I recently decided to renew my car and as I had dealt with Leeds Motor Company before I decided to go there. AS before Tony was exceedingly patient in finding me the car just right for me. He remembered my needs from the last time, Automatic, petrol and 4 door. He allowed me a test drive to make sure I was happy with it.
Even after I purchased it he was really helpful in making sure I got my road tax and DVLA notifications done properly. He help me fill in retention forms to keep my personal registration He has even offered when I get my V6 form and retention slip returned he will organise one of the staff to change my plates. He was never pushy like some salesmen are and I never felt under pressure.
I would really recommend this company and I hope I don't need to buy another car soon but if I do it will certainly be LEEDS MOTOR COMPANY

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing

Absolute jokers
Tried to rip me off with a vehicle I wanted to part exchange, dealers like this DO give genuine company’s a bad name avoid at all costs !

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect place for your next car..

Nick was great no pushy tactics.. found my perfect car.. very friendly guy, 1st time ive been here and this garage has been here a long time.. I came here as ive heard good things and I wasn't disappointed.. driving home in my new car this morning 😊

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Tony was incredibly helpful with me…

Tony was incredibly helpful with me when buying my second car. I’m a young first time driver and wanted to upgrade my first car to something better and tony was amazing at showing me the car and talking me through everything. The customer service at Leeds Motor Company is outstanding! Thank you for everything

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

bought a car in January from burley…

bought a car in January from burley place, feel like it’s been one thing after the other.
sold me a car that had a crack on the windscreen which they said had been filled so couldn’t do anything else
Then I find tape on one of the wingmirrors so within my warranty I took it and they had a look and said they would order a new one. Waited a week for it to arrive and then nearly a week to get booked in. When I collected it, it was the same exact wingmirror as they took majority of the tape off but left some still underneath. I needed my car so took it home and rang them the next day after it was after hours and they said to bring it for them to have a look again which would mean another trip back and forth.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Service

We came down for a viewing despite being close to closing time. Customer service was amazing. Very thorough with checks and servicing. Placed a deposit on the same day and purchased car in full later. Would highly recommend.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Just before Xmas i wanted ro test drive…

Just before Xmas i wanted to test drive a Ford C max Tony was happy to meet on a Sunday so i could test drive the car we agreed a deal but when i went to pick the car up there was a screeching from the engine. This was no problem for Tony he immediately arranged for me to drop it at their service centre who promptly changed the belts the car runs fine Tony was true to his word everything sorted no pushy sales spiel a great experirence the car is great this will be my first place to look when i eventually look for another car & ive told everyone i know to give these guys a look first when buying theur next car

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Experience was good

Experience was good, was very impressed with the service from Callum would Definitely recommend and use this garage again

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience today

I had a fantastic experience today, Tony was exceptionally helpful throughout the entire process. I left with a car that I'm very happy with. I highly recommend Leeds Motors to anyone looking to buy a car.
Thanks Patience.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Terry Guest-Buying a car

We visited Leeds Motor Company (Burley Place) looking for a car for my daughter and was dealt with by Jeremy. He was friendly, not pushy, patient and answered any questions we put to him. After inspecting and testing two cars we agreed to purchase one of them. The necessary paperwork was dealt with professionally and in a timely manner. In fact, I am pleased to say the entire experience went smoothly, was carried out in a straightforward manner and was stress free. I would not hesitate in recommending Jeremy and LMC to others or using them again at some future date.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent deal and experience

Purchased a Jaguar F-Pace from Leeds Motor Company and have had premium service from start to finish from Nick. The vehicle was very reasonably priced to start with and Nick with no quibbles about resolving a couple of things I pointed out plus a good deal on my part exchange. The vehicle was fully serviced and valeted before I took ownership, and I can vouch for their friendly service. No high pressure selling just a good honest deal. Will definitely return there and recommend them to friends.

February 7, 2026
Unprompted review

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