LEEDS MOTOR CO LIMITED Reviews 

214
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally helpful, friendly staff and the completely transparent purchasing process that successfully avoids any high-pressure sales tactics whatsoever. Many people also deeply appreciate the thorough vehicle inspections, very detailed explanations provided, and highly efficient customer service experienced throughout the entire transaction. Some people were dissatisfied with occasional mechanical flaws and unexpected vehicle condition discrepancies noticed immediately upon taking delivery of their cars. Reviewers specifically noted encountering minor problems like faulty sensors, remaining preparation tape, or air conditioning troubles that required additional follow-up attention.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are exceptionally helpful,... See more

Service

Clients share positive opinions on service, frequently highlighting a professional, friendly, and relaxed... See more

Product

Reviewers highlight positive aspects of product, noting that cars are in perfect condition and make a great... See more

Customer service

Consumers find customer service to be positive, frequently highlighting helpful staff members who answer all... See more

User experience

People report positive experiences with user experience, highlighting how staff members explained things... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Leeds Motor Company (Burley Place) looking for a car for my daughter and was dealt with by Jeremy. He was friendly, not pushy, patient and answered any questions we put to him. After inspec... See more

Rated 5 out of 5 stars

Purchased a Jaguar F-Pace from Leeds Motor Company and have had premium service from start to finish from Nick. The vehicle was very reasonably priced to start with and Nick with no quibbles about re... See more

Rated 5 out of 5 stars

Leeds Motor Company must hand-pick every single vehicle they choose to display for sale on their forecourts in Leeds. There are a myriad of good value and quality cars on display. Everyone of th... See more

Rated 5 out of 5 stars

Tony was really helpful, explained everything perfectly as someone who was buying their first car on finance. Excellent customer service. Car in perfect condition, no issues at all, and was very easy... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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4.8

All reviews

(214)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Tony was incredibly helpful with me…

Tony was incredibly helpful with me when buying my second car. I’m a young first time driver and wanted to upgrade my first car to something better and tony was amazing at showing me the car and talking me through everything. The customer service at Leeds Motor Company is outstanding! Thank you for everything

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

bought a car in January from burley…

bought a car in January from burley place, feel like it’s been one thing after the other.
sold me a car that had a crack on the windscreen which they said had been filled so couldn’t do anything else
Then I find tape on one of the wingmirrors so within my warranty I took it and they had a look and said they would order a new one. Waited a week for it to arrive and then nearly a week to get booked in. When I collected it, it was the same exact wingmirror as they took majority of the tape off but left some still underneath. I needed my car so took it home and rang them the next day after it was after hours and they said to bring it for them to have a look again which would mean another trip back and forth.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Service

We came down for a viewing despite being close to closing time. Customer service was amazing. Very thorough with checks and servicing. Placed a deposit on the same day and purchased car in full later. Would highly recommend.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Just before Xmas i wanted ro test drive…

Just before Xmas i wanted to test drive a Ford C max Tony was happy to meet on a Sunday so i could test drive the car we agreed a deal but when i went to pick the car up there was a screeching from the engine. This was no problem for Tony he immediately arranged for me to drop it at their service centre who promptly changed the belts the car runs fine Tony was true to his word everything sorted no pushy sales spiel a great experirence the car is great this will be my first place to look when i eventually look for another car & ive told everyone i know to give these guys a look first when buying theur next car

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Experience was good

Experience was good, was very impressed with the service from Callum would Definitely recommend and use this garage again

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience today

I had a fantastic experience today, Tony was exceptionally helpful throughout the entire process. I left with a car that I'm very happy with. I highly recommend Leeds Motors to anyone looking to buy a car.
Thanks Patience.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Terry Guest-Buying a car

We visited Leeds Motor Company (Burley Place) looking for a car for my daughter and was dealt with by Jeremy. He was friendly, not pushy, patient and answered any questions we put to him. After inspecting and testing two cars we agreed to purchase one of them. The necessary paperwork was dealt with professionally and in a timely manner. In fact, I am pleased to say the entire experience went smoothly, was carried out in a straightforward manner and was stress free. I would not hesitate in recommending Jeremy and LMC to others or using them again at some future date.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent deal and experience

Purchased a Jaguar F-Pace from Leeds Motor Company and have had premium service from start to finish from Nick. The vehicle was very reasonably priced to start with and Nick with no quibbles about resolving a couple of things I pointed out plus a good deal on my part exchange. The vehicle was fully serviced and valeted before I took ownership, and I can vouch for their friendly service. No high pressure selling just a good honest deal. Will definitely return there and recommend them to friends.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

brilliant service

brilliant service, Callum was really helpful from start to finish. was a slight issue with a faulty sensor but was sorted quickly and i was kept up to date. would recommend

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Second hand Citroen C4 Picasso sale

Viewed a car last week with Kev. No pressure tactics used at all which was really refreshing. Given plenty of time to view 3 different cars and test drive one. Agreed a fair price for vehicle and a part-exchange. Kept fully informed about credit application and pick-up times during the week and picked up vehicle a week later. A pleasant experience and would recommend.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Leeds Motor Company must hand-pick…

Leeds Motor Company must hand-pick every single vehicle they choose to display for sale on their forecourts in Leeds.
There are a myriad of good value and quality cars on display. Everyone of the vehicles are very well presented and most of them in an immaculate condition. Their history, also well documented.
We travelled from Sunderland , to view a car we had identified , and it was certainly not a wasted journey.
The staff, Ollie and Kevin (of the Commercial Road Branch) were very friendly and helpful and went about their business with skill and alacrity.
We viewed the vehicle one weekend and returned the following Saturday to collect same.
Kevin obviously has many years experience in the motor industry and was very knowledgeable and helpful.
We would thoroughly recommend Leeds Motor Company.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

5* service

What a fantastic place to purchase a car, Kevin was brilliant, made us feel so comfortable. After being very anxious, Kevin made sure to answer all of our questions and go above and beyond to put us at ease. I would highly recommend to anyone. Thank you so much 😊.

December 30, 2025
Unprompted review

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