LEEDS MOTOR CO LIMITED Reviews 

213
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful, patient, and pressure-free assistance throughout the entire vehicle purchase process. Buyers note that the cars are presented in fantastic condition and all necessary paperwork is handled very efficiently and professionally. Some reviewers were not happy with minor defects and unexpected mechanical issues discovered upon collecting their new cars. A few consumers reported encountering frustrating problems such as faulty sensors, malfunctioning air conditioning systems, or damaged windscreens. These individuals felt that such unexpected drawbacks slightly detracted from an otherwise smooth and pleasant purchasing journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting a professional and welcoming... See more

Service

Consumers find service to be positive, highlighting a relaxed and pressure-free environment with helpful... See more

Product

Clients share positive opinions on product, expressing high satisfaction and finding their perfect vehicles... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and helpful... See more

User experience

Customers expressed great satisfaction with the user experience, highlighting professional, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Leeds Motor Company (Burley Place) looking for a car for my daughter and was dealt with by Jeremy. He was friendly, not pushy, patient and answered any questions we put to him. After inspec... See more

Rated 5 out of 5 stars

Purchased a Jaguar F-Pace from Leeds Motor Company and have had premium service from start to finish from Nick. The vehicle was very reasonably priced to start with and Nick with no quibbles about re... See more

Rated 5 out of 5 stars

Leeds Motor Company must hand-pick every single vehicle they choose to display for sale on their forecourts in Leeds. There are a myriad of good value and quality cars on display. Everyone of th... See more

Rated 5 out of 5 stars

Tony was really helpful, explained everything perfectly as someone who was buying their first car on finance. Excellent customer service. Car in perfect condition, no issues at all, and was very easy... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(213)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb - can highly recommend

I visited the showroom and picked my car. Nick was so kind, went through the car background with us and was so helpful. Not pushy, not your typical car sales person - thankfully!
We purchased the car and the whole process from start to finish was very professional and very well explained. I love my new car and Nick even helped me tax it today too. Can’t fault these guys at all. Highly recommend and will go back when I want to change my car, I will recommend them to family and friends. Thanks guys! I really appreciate your support.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend using this company

Great company to buy a car from whether its your first car or you're wanting to find something new. I highly recommend Nick he explained the process so well. Once I found the car for me, I was able to take the car for a test drive by myself. This made the experience so much better for me.

Highly recommend using this company.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Staff

Callum was very tentative and kept contact with me all the way through the experience. Greatly appreciated during the purchase of my favourite car.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service- Kevin.



I recently purchased a car from Leeds Motor Company Ltd and had the pleasure of dealing with Kevin Capuvanno, the Sales Manager. I can honestly say that the entire experience was outstanding from start to finish.

Kevin made the process easy, friendly, and completely stress-free. At no point did I feel under any pressure, and he took the time to answer all my questions with patience and professionalism. The customer service throughout was exceptional.

The car itself was prepared to a very high standard, having been fully serviced and thoroughly checked before collection. Kevin arranged a comprehensive test drive and provided valuable advice regarding both the trade-in value of my previous vehicle and the option of selling it privately, which was incredibly helpful.

What really stood out was the level of after-sales support. Kevin has remained in touch since the purchase, ensuring everything is going well and demonstrating a genuine commitment to customer satisfaction. It’s refreshing to receive that level of care even after the sale has been completed.

I am absolutely delighted with my car and couldn’t be happier with the service I received. Kevin’s professionalism, patience, honesty, and attention to detail made the entire experience a pleasure. I would have no hesitation in recommending Kevin and Leeds Motor Company Ltd to anyone looking for a quality vehicle and a first-class buying experience.

Thank you, Kevin, for your excellent customer service and for making the whole process so enjoyable.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing Mazda 3 from Leeds Motor…

Purchasing Mazda 3 from Leeds Motor Company and the service from Nick has been great with no high pressure selling. I wasn't intending to part exchange my current car but Nick suggested doing this and offered a fair price which I accepted. This has made life simpler for me. Overall, very friendly and efficient service. I would certainly recommend LMC.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Kevin for all his help and…

Thanks to Kevin for all his help and support whilst looking for a new car. There was no pressure to purchase, no hard sale or patronising talk regarding part exchange. I was given plenty of time to go away and consider my options which is rare. Genuine honest and helpful advice and would highly recommend this garage. The garage offers great value and are competitively priced compared to others in the market.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

This was our first time buying a car. We were talked through each step and Callum was really lovely and patient throughout the whole process. Would highly reccomend!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

A great company to buy a car from…

I recently decided to renew my car and as I had dealt with Leeds Motor Company before I decided to go there. AS before Tony was exceedingly patient in finding me the car just right for me. He remembered my needs from the last time, Automatic, petrol and 4 door. He allowed me a test drive to make sure I was happy with it.
Even after I purchased it he was really helpful in making sure I got my road tax and DVLA notifications done properly. He help me fill in retention forms to keep my personal registration He has even offered when I get my V6 form and retention slip returned he will organise one of the staff to change my plates. He was never pushy like some salesmen are and I never felt under pressure.
I would really recommend this company and I hope I don't need to buy another car soon but if I do it will certainly be LEEDS MOTOR COMPANY

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing

Absolute jokers
Tried to rip me off with a vehicle I wanted to part exchange, dealers like this DO give genuine company’s a bad name avoid at all costs !

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect place for your next car..

Nick was great no pushy tactics.. found my perfect car.. very friendly guy, 1st time ive been here and this garage has been here a long time.. I came here as ive heard good things and I wasn't disappointed.. driving home in my new car this morning 😊

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Tony was incredibly helpful with me…

Tony was incredibly helpful with me when buying my second car. I’m a young first time driver and wanted to upgrade my first car to something better and tony was amazing at showing me the car and talking me through everything. The customer service at Leeds Motor Company is outstanding! Thank you for everything

March 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look