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Rated 2 out of 5 stars

I buy the lee stafford scalp love shampoo as it irritates my scalp the least of all I have tried. However, twice now the aerosol nozzles have developed faults and stopped working. The first time I w... See more

Rated 3 out of 5 stars

SEE FOOT NOTE. Ordered and received an incorrect product. One week after providing sufficient proof, the “ replacement” or product i originally ordered still not arrived. Numerous Fedex apparen... See more

Rated 1 out of 5 stars

This company should be closed down. No orders being sent out; constant advertising yet seem to fail on responding to anyone's e-mails and then sending out incorrect and damaged stock. Most people ar... See more

Rated 1 out of 5 stars

Do not buy from this company online! No point of contact with this “business” been waiting for my order for over 3 weeks and haven’t been responded to by anyone still! Made contact via there social... See more

Company details

  1. Hair Product Store
  2. Hair Salon
  3. Hairdresser

Information provided by various external sources

The home of celebrity hairdresser Lee Stafford, his products, salons and hair fashions.


Contact info

1.9

Poor

TrustScore 2 out of 5

47 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.9

All reviews

(47)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm addicted to Lee Stafford products ❤

Amazing products from an innovative and great company. I'm really fussy about the hair products I use and have stayed with a famous brand and company for all my adult life, that was until I tried Lee Stafford hair growth and I've never looked back. So many products to choose from, working my way through them all. The variety of products is unsurpassable, very reasonable prices too. Pure loving the touch of pink at minute, definitely give products a wee try, you won't regret it!! Oh and the customer service is amazeballs too!

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Wow, will be ordering again

Had a problem with delivery to start, but they dealt with extremely quickly and apologised by sending a few gifts with my resent order.
Really nice company and quickly resolved my issue. Went above and beyond with their apology.

November 29, 2021
Unprompted review
Rated 4 out of 5 stars

Great!

Came in 6 days with no damage and is exactly what I purchased. I didn’t receive many emails to say when it would arrive, however surprisingly came on the same day that I received an email to say it had been dispatched

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

The very best customer service !

The very best customer service ! I recently ordered some products but one of the tubes had a split & leaked over the entire package. The CS agent, Millie, handled this promptly, professionally & without an ounce and fuss - absolutely superb. I’ve now had a chance to try the products too & im delighted with the results especially since I won’t be able to get my hair done for some time. All round excellent company.

May 11, 2020
Unprompted review

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