Leisure Lakes Bikes - Bury Reviews 

380
TrustScore 4.5 out of 5

4.7

124 Rochdale Road, BL9 7AY Bury, Lancashire, GB


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Rated 5 out of 5 stars

Bought some brake pads and even fitted same day without charging as I use them regular. Great service and great staff always helpful and never try to over sell anything to you.

Rated 5 out of 5 stars

LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more

Rated 5 out of 5 stars

Made my first purchase from leisure lakes, the shop looks good and the staff helpful. They were able to price match an item from another UK retailer which was significantly cheaper. Far better experie... See more

Rated 4 out of 5 stars

Really helpful at the Bury Branch, but I found the items cheaper via Leisure lakes website.


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • 124 Rochdale Road, BL9 7AY, Bury, Lancashire, United Kingdom

  • 0161 797 5625

4.7

Excellent

TrustScore 4.5 out of 5

380 reviews

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Replied to 81% of negative reviews

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4.7

All reviews

(380)

1,317 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff at Bury are fantastic and willl…

Staff at Bury are fantastic and willl always go above and beyond to try and make sure you are happy and catered for. From the work shop guys to the sales team, I can't thank them enough for the service over the last 30 years and too many instances to mention. Old school values and service. Spot on

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

excellent

the whyte mountain ebike was a very good quality plus a bargain 👌 in my mine

January 19, 2026
Rated 2 out of 5 stars

I took delivery of my bike to amazement…

I took delivery of my bike to amazement the boxes were all damaged, the packing for such an expensive bike was awful.
The bike, box and accessories were not in there, not even a tool to put the bike together.
I will be contacting Yeti directly to have some light on this matter.

January 21, 2026
Rated 5 out of 5 stars

Went to the Bury showroom and

Went to the Bury showroom and Dom
Looked after me, he was helpful and honest and advised on good
Options of e-bikes for me.

He handed the bike over when I went to collect too and talked me through the apps needed and set up the suspension so all good to go.

Great service and helpful staff

January 4, 2026
Rated 5 out of 5 stars

Excellent service from start to finish

I recently purchased an e-bike from Leisure Lakes Bikes - Bury, and the whole experience was spot on.

The purchase itself was smooth and hassle-free. The bike was properly set up before collection, and the team took the time to help me get the suspension dialled in correctly rather than just sending me on my way. That attention to detail really stood out.

I also ended up spending a small fortune kitting myself out with gear, and the staff were brilliant throughout — knowledgeable, patient, and genuinely happy to help. They even offered me a brew while I was getting sorted, which was a really nice touch.

Overall, a great experience with friendly, professional staff who clearly care about their customers. Would absolutely recommend and wouldn’t hesitate to go back again.

December 31, 2025
Rated 5 out of 5 stars

Great experience at Bury…

Had a great experience at their Bury store when choosing my first e-mtb. I already had a bike in mind but Harrison took the time to discuss my requirements and point out some alternatives. Very happy with my purchase so far!

December 5, 2025
Rated 5 out of 5 stars

5 Star experience

5 Star experience. Great advice and I got the perfect bike for what I needed. Great customer service and George in the Bury store was great. I will definitely go back in the future as I get more experienced and need to get more kit. Highly recommended.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fox ranger fire gloves

Placed my order online as the item I wanted was out of stock. Received confirmation of my order and updates regarding collection by email.
When I went to collect from store (less than a week of placing the order), the staff were friendly and helpful.
Can't review the actual item as they're my grandson's Christmas present. However I know he's had these before and has always been pleased with the fit and quality.

December 5, 2025
Rated 4 out of 5 stars

Simple process

Simple process, ordered vouchers as a Christmas gift for my nephew, only negative would be that I received an A4 print out with QR code not actual card vouchers as expected, can still spend and that’s all that matters I guess.

November 18, 2025
Rated 5 out of 5 stars

Very impressed!

Excellent customer service from Anthony.
Fantastic knowledge and told my hubby everything he needed to know.
Very helpful. Would definitely recommend!

November 22, 2025
Unprompted review

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