Leisure Lakes Bikes - Bury Reviews 

380
TrustScore 4.5 out of 5

4.7

124 Rochdale Road, BL9 7AY Bury, Lancashire, GB


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Rated 5 out of 5 stars

Bought some brake pads and even fitted same day without charging as I use them regular. Great service and great staff always helpful and never try to over sell anything to you.

Rated 5 out of 5 stars

LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more

Rated 5 out of 5 stars

Made my first purchase from leisure lakes, the shop looks good and the staff helpful. They were able to price match an item from another UK retailer which was significantly cheaper. Far better experie... See more

Rated 4 out of 5 stars

Really helpful at the Bury Branch, but I found the items cheaper via Leisure lakes website.


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • 124 Rochdale Road, BL9 7AY, Bury, Lancashire, United Kingdom

  • 0161 797 5625

4.7

Excellent

TrustScore 4.5 out of 5

380 reviews

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Replied to 81% of negative reviews

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4.7

All reviews

(380)

1,335 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant customer service...

Recently took my sons bike in for a repair at the Bury branch. All the staff were friendly, professional and more than happy to offer support and advice. Particular shout out to Lofty, who was very helpful and offered some great advice.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff & great service

Andrew built my Polygon e-bike, it took a little longer than initially expected due to needing to order some parts and gain permission from Polygon to install Di2. Really happy with the bike and service overall & they even set the suspension up for me when I collected & helped load it in the car.

October 12, 2025
Rated 5 out of 5 stars

Top service

Ordered a bike, they built it in 2 days ahead of schedule. Good Comms throughout. Great in shop experience (Bury), they set it up for me and asked all the right questions. Top service

September 25, 2025
Rated 5 out of 5 stars

Legends

Great staff in the bury branch especially Joey who sorted my bike out
10/10 they explain everything and help you out

September 17, 2025
Rated 5 out of 5 stars

Very prompt repairs to my e-bike

Dropped my Specialized e-bike off at 5pm on Monday with a motor problem and got a message at 2pm on Tuesday to say that the bike was ready collect after having the motor replaced.
Very prompt service and the bike is fully working.

September 3, 2025
Rated 5 out of 5 stars

Excellent helpful advice in the Bury…

Excellent helpful advice in the Bury shop from Andy regarding an electric full suspension mountain bike for my wife. No hard sell. Suggested we review his various options and then come back when ready.

July 28, 2025
Rated 5 out of 5 stars

Pay rise for Angie please 🙏

My parner a I recently got back into biking, not been on bikes since we were kids. We odered our bikes at leisure lakes in Bury. We arrived for collection trying to contain our excitement.. Angie (best sales person ever) somehow saw through the facade, spotted our suppressed giddiness from buying our first bikes as adults and dragged it out of us as she presented us with our bikes. We left there like kids on Christmas day as Angie performed her new bike dance in the car park for us.. honestly the best service that iv ever had from a shop..
Massive thanks to Angie and the rest of the team

July 20, 2025
Rated 5 out of 5 stars

I purchase a used E bike privately and…

I purchase a used E bike privately and it came with no battery keys. So I apprehensively visited Leisure Lakes to see if they would assist me by connecting it to their Bosch diagnostic system to try and find the key number for me. The member of staff I dealt with (apologies to him as I can’t recall his name) couldn’t have been more helpful. Not only did he get the key number for me, but he updated the bikes software and gave me a full report on the bikes systems. He also gave some very useful advice on tyres and swapping to tubeless running instead of using inner tubes. Honestly he couldn’t have been more helpful. He took time to explain the differences in the bewildering choice of tyres and advising which would be most suitable. I felt valued as a customer and I didn’t feel at all patronised, despite being an older customer and a novice in the eMTB world. I will have no hesitation returning to Leisure Lakes and will be booking in with them to get the swap over to tubeless tyres. Thank you Leisure Lakes. 5 Star service.

July 21, 2025
Unprompted review

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