Leisure Lakes Bikes - Preston/Southport Reviews 

137
TrustScore 5 out of 5

4.9

Mere Brow, Leisure Lakes Bikes Preston, PR4 6JX Preston, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have used leisure lakes at Mere Brow Southport for a number of years and would highly recommend them to anyone looking for a new bike, components, or accessories. The staff are always very helpful,... See more

Rated 5 out of 5 stars

I was looking to replace a stolen full sus Scott Genius and came back to Leisure Lakes as I got a really good deal on the Scott 20 yrs before. The staff are really helpful and I opted for a Whyte... See more

Rated 5 out of 5 stars

Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to... See more

Rated 5 out of 5 stars

This is my go to shop for all my MTB needs. Great selection of stock both in store and online. Within the store thr staff are both helpful and knowledgeable and won’t sell you something you don’t... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • Mere Brow, Leisure Lakes Bikes Preston, PR4 6JX, Preston, Lancashire, United Kingdom

  • 01772 814 990

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(137)

1,291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a bike through the "cycle to work"…

Got a bike through the "cycle to work" scheme, and had absolutely no issues. Communication with the shop was perfect and delivery was delightful. it would be nice to receive a notification of the delivery tho, but still great service.

June 19, 2022
Rated 2 out of 5 stars

Not impressed.

Recently ordered a bike online with LL bikes which stated it was in stock and would be dispatched within 7 working days the bike came well over a week late. Customer service was poor and took a while to reply when I enquired about an update. Upon eventually receiving the bike and unboxing it there was damage to the frame near the crank some deep scratches where the paint had come off. And also some damage further Down the frame what looked like it had been touched in with some paint. I'd consider looking elsewhere when your in the market for a bike or go into one of there stores and look in person. Was a lesson learnt on my part and I will definitely avoid buying anything from them again.

June 18, 2022
Leisure Lakes Bikes - Preston/Southport logo

Reply from Leisure Lakes Bikes - Preston/Southport

Hey, Thank you for getting in touch, I am really sorry to hear this. I can see you emailed regarding this issue and we have emailed you directly to resolve this issue. If you have any further issues please send an email over to customerservice@leisurelakesbikes.com & we'll get things resolved ASAP, alternatively you can visit our Contact Us page to see if any of your questions have been answered in our FAQ's section https://www.leisurelakesbikes.com/contact-us.aspx

Rated 5 out of 5 stars

Outstanding company to deal with

Outstanding company to deal with. I'm lucky enough to live near the Mere Brow store and always get really well looked after by Jay, Chris and the team, be that from simple purchases to advice on the most suitable components and upgrades. I won't shop anywhere else for my families cycling requirements

May 31, 2022
Rated 4 out of 5 stars

Not five Stars because I see that you…

Not five Stars because I see that you are not carrying the stock that you used to, I am looking for a new bike but there was nothing like the range that I would be interested in, so I will wait and see what happens as we get into Summer.
Thanks Len Halls.

May 15, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. Kept informed at all stages of the process, highly recommended. Also love the bike 😁

March 28, 2022
Rated 5 out of 5 stars

Excellent price and fast delivery

Ordered online for my grandson. Kept upto date on delivery via email by Will from Preston. Delivered super quick built and ready to ride. Thanks Will and all at LLB will defo recommend you.

March 13, 2022
Rated 5 out of 5 stars

Fantastic

Excellent product range and customer service was incredibly helpful. They were able to answer all my questions. I would definitely recommend this shop

February 27, 2022

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