Good communication, phone call to arrange day of delivery, was told delivery was between 10am-5pm and I'd get a call before hand from the driver when he was close, I didn't receive that however I was... See more
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Review summary
Created with AI, based on recent reviews
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Bought a 120 gallon raised wooden pond. The finished product was easy to build and looks pretty good. Irritating that the kit didn't come with an underlay that the instructions said was preferred.... See more
This is a tricky review to write because the product (Monet garden arch) is excellent but the company communication was very poor. I didn't receive an order confirmation email for two days after order... See more
From start of the process to the end Lemon Pavilion have been a joy to buy from. Update emails, quick delivery and our nice new arbour setup quickly in our yard. Materials are nice and sturdy... See more
3.9
Great
820 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 month
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Brilliant service
Brilliant service. I ordered the garden furniture on Saturday and it arrived the following Friday. Packed on pallets and delivered by a lovely man from Brains. The furniture is exactly as described, well made and looks great. Will definitely be using them again.
April 28, 2023
Unprompted review
Bird feeding station
Generally pleased with the double hook bird feeding station however would have appreciated spiked poles in order to facilitate insertion into the ground.
Packaging was damaged but luckily item was not
May 1, 2023
Unprompted review
Found my site
Searching for an affordable dining table and chairs, much needed, looking through Klarna I clicked on lemon pavilion. I found the perfect set, ordered it an received the prompt delivery next day. I love it, quality, solid purchase with a fantastic price. I know exactly where I'll be heading next time. Thank you.
April 4, 2023
Unprompted review
Great experience, excellent communication. Will be returning
Great experience, love the lamp I purchased. And fabulous personal customer service
April 4, 2023
Unprompted review
Prompt delivery and response to queries
March 30, 2023
Unprompted review
Great service
I bought 2 plain shelves. They came on time and we're nicely wrapped. Would definitely buy again
March 7, 2023
Unprompted review
Good quality item
Easy to use website , good descriptions and images. Order arrived next day in excellent condition , well wrapped. Good quality item for a good price
March 4, 2023
Unprompted review
Impressed as first time customer…
Impressed as first time customer .Delivered within 48 hours of ordering. Quality item which looks great in te garden.
February 19, 2023
Unprompted review
Really pleased with the item
Really pleased with the item, it was the second one bought. Excellent service, quick delivery. I would certainly recommend your company.
February 15, 2023
Unprompted review
My first experience with this company
My first experience with this company. Everything was A1 from ordering online through to delivery well on time. Was in particular impressed with the excellent way the fragile ceramic bonsai pots and plates were packed. Well done and five stars !!
February 1, 2023
Unprompted review
Quality product
Quality product, better than expected in modern times when quality is often sacrificed for profit.
February 1, 2023
Unprompted review
Excellent service and product
Delivered on time, and good communication from the delivery team. The log store was easy to assemble on my own and took no time at all.
December 19, 2022
Unprompted review
I found the product required
I found the product required, in this case 2 x 5 shelf slatted storage units in pine. They were middle of the range in terms of cost but looked well finished and ideal for my need sizewise.
December 8, 2022
Unprompted review
Delivered in time schedule and…
Delivered in time schedule and excellent service
December 16, 2022
Unprompted review
Happy!
Good response to questions led to purchase. Weather vane arrived extremely well packed and is good quality. I'm a happy customer!
December 14, 2022
Unprompted review
Prompt delivery
December 14, 2022
Unprompted review
Beautiful wooden bird feeder table
Fast delivery and a fantastic, very well made product
December 2, 2022
Unprompted review
Delivery was excellent
Delivery was excellent - my obelisk arrived within days. I am delighted with my purchase and look forward to seeing my vine climbing next year.
November 25, 2022
Unprompted review
Product significantly cheaper than…
Product significantly cheaper than elsewhere, delivery was extremely quick! 5 stars
December 2, 2022
Unprompted review
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