LendingPoint Reviews 8,630

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and caring approach, making the loan process smooth and understandable. Many highlight the excellent customer service, noting quick response times and efficient handling of their inquiries. People appreciate the ease and speed of the service, often receiving funds on the same day or the next. However, some customers experienced issues with payment systems and email support, mentioning difficulties with automated payment glitches and a lack of timely responses from human representatives regarding payoff amounts. A few also reported dissatisfaction with how missed payments were handled, feeling that their concerns were not adequately addressed.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the kindness,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness, professionalism, and efficiency of... See more

Customer service

Consumers generally report positive experiences with customer service. Many reviewers highlight the... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick decision-making... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the ease of applying, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Ronald Barber was fantastic. I needed a quick personal loan and he was extremely helpful, friendly and very professional. At almost 80 years old my computer skills are fragile. Ronald talked me... See more

Rated 5 out of 5 stars

I would like to take a moment to recognize Ronald Barber & Lending Point for putting Customer Service as their top Priority. Ronald, is a Professional Courteous & Caring individual that ac... See more

Rated 5 out of 5 stars

Ronald replied to my email inquiry but we had a difficult time connecting due to my work schedule. He was patient in playing phone tag with me and we were finally able speak, complete documents and mo... See more

Rated 5 out of 5 stars

I’m really grateful for LendingPoint because when I needed help with a huge purchase they were there to help me and my family out when everybody else shut us out. I just hated that I couldn’t stay con... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

With a decision in seconds and access up to $36,500 as soon as the next business day, LendingPoint is leading the online direct lending industry with innovative finance solutions and superior customer service. We offer payment options that fit your unique financial situation. We look for ways to say "Yes" when traditional lenders and banks are quick to dismiss and say "No”. To us, you're more than a credit score.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 9% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Above and Beyond Customer Service

I have never experienced customer service like the service I received from Mr.Trevor Kiefer…..He was not only extremely Professional, Courteous, and Knowledgeable but first and foremost he was extremely Helpful and Patient as I was having difficulty following his instructions due my hearing loss. Trevor Kiefer is true credit to Lending Point….and that should be noted….
Thank you
Richard Wood

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Wow great experience!

Wow! I am so glad that Ronald Barber called me from Lendingpoint to see if I wanted to extend my loan. It was easy and painless. He was very clear and straight forward. I felt I could trust him right away. I am very happy with this company.

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT get taken by these scamming scumbags

Do not get taken by this so-called company. There are "red" alerts all over the place. No LEGITIMATE company would ever ask for the username and password to your bank account.

I contacted my bank about these SCAMMERS. They congratulated me on my diligence by not giving them my username and password to my bank and not utilizing the alternate method by sending them "up front" money to get a deposit made.

Bottom line: ANY supposed company that ask for login information to your bank account OR asks for "up front" money in order to make a deposit to your bank account is nothing more than a scam.

Be diligent: as my bank said, there will NEVER be a situation where you should give the username and password to your bank account to ANYONE EVER.

I didn't get taken thankfully. Don't let yourself be taken by these frauds either.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Trevor was great

Trevor was great, very professional and courteous.
Hope to get him again if I need a loan in the future!

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

High Interest

They ended up charged me high interest of my loan, 28 %, I couldn't paid them off until I found other company with way less interest.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible speed

Incredible speed! Ronald Barber delivered priority service and secured approval within an hour. Highly impressed!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Trevor K

Trevor K. was fantastic and helped me work through some tech issues to get me funded!

March 10, 2025
Unprompted review
LendingPoint logo

Reply from LendingPoint

Thank you for choosing LendingPoint. Trevor is truly fantastic.

Rated 5 out of 5 stars

It till maybe 5 minutes

It till maybe 5 minutes! You guys are awesome!
Thank you so much!

March 7, 2025
Unprompted review
LendingPoint logo

Reply from LendingPoint

Fast, professional, and personal - that's what we strive for.

Rated 5 out of 5 stars

I needed a loan to get a new roof put…

I needed a loan to get a new roof put on my home. Trevor Kiefer of Lending Point made that possible. He is very knowledgeable, and the process went really fast. I talked to him 2 days ago and he followed up with me about my decision. He went over everything and got me approved in less than 20 minutes. If you ever need a loan, I would likely recommend them.

March 3, 2025
Unprompted review
LendingPoint logo

Reply from LendingPoint

This is wonderful to hear. Thank you for choosing LendingPoint.

Rated 5 out of 5 stars

Quick and Easy

My experience with lendingpoint.com was phenomenal to say the least! The application process was quick and easy. I received a phone call in a timely manner from Ronald Barber, letting me know my application was received and updating me on the status. Ronald was professional, courteous, and easy to work with. In no time at all I got notification of my approval and I couldn't be happier with the process.

March 4, 2025
Unprompted review
LendingPoint logo

Reply from LendingPoint

Thank you for the kind words. We agree - Ronald is amazing.

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