LendingPoint Reviews 8,630

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and caring approach, making the loan process smooth and understandable. Many highlight the excellent customer service, noting quick response times and efficient handling of their inquiries. People appreciate the ease and speed of the service, often receiving funds on the same day or the next. However, some customers experienced issues with payment systems and email support, mentioning difficulties with automated payment glitches and a lack of timely responses from human representatives regarding payoff amounts. A few also reported dissatisfaction with how missed payments were handled, feeling that their concerns were not adequately addressed.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the kindness,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness, professionalism, and efficiency of... See more

Customer service

Consumers generally report positive experiences with customer service. Many reviewers highlight the... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick decision-making... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the ease of applying, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Ronald Barber was fantastic. I needed a quick personal loan and he was extremely helpful, friendly and very professional. At almost 80 years old my computer skills are fragile. Ronald talked me... See more

Rated 5 out of 5 stars

I would like to take a moment to recognize Ronald Barber & Lending Point for putting Customer Service as their top Priority. Ronald, is a Professional Courteous & Caring individual that ac... See more

Rated 5 out of 5 stars

Ronald replied to my email inquiry but we had a difficult time connecting due to my work schedule. He was patient in playing phone tag with me and we were finally able speak, complete documents and mo... See more

Rated 5 out of 5 stars

I’m really grateful for LendingPoint because when I needed help with a huge purchase they were there to help me and my family out when everybody else shut us out. I just hated that I couldn’t stay con... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

With a decision in seconds and access up to $36,500 as soon as the next business day, LendingPoint is leading the online direct lending industry with innovative finance solutions and superior customer service. We offer payment options that fit your unique financial situation. We look for ways to say "Yes" when traditional lenders and banks are quick to dismiss and say "No”. To us, you're more than a credit score.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The process wa fast easy and well…

The process wa fast easy and well explained from beggining to end. I was fully approved in less than 2 hours all aspects were perfctly explained I am overjoyed with everything. This is an outstanding company highly recomended.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Astute employee

Mr. Trevor Kiefer is truly a professional. I felt very comfortable talking with him. He didn’t rush or pressure me in anyway. He took the time to explain what I could borrow. Which is unusual. I appreciated him sharing that information. He made me feel if I need some assistance in the future I would try to find Mr. Trevor Kieter. Keep him he is excellent!!

February 4, 2025
Unprompted review
LendingPoint logo

Reply from LendingPoint

Thank you for taking the time to acknowledge Trevor. We agree - he is excellent. Welcome to LendingPoint.

Rated 5 out of 5 stars

I've been with LendingPoint for a while…

I've been with LendingPoint for a while now and have had great experiences with them. My last experience with Ronald was great. Before making my decision, I was given all the information needed and then some to decide if the loan was suited for me.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

LeadingPoint - Quick,Easy,Trust,

Amazing experience --- spoke to a super nice sales representative (Ronald) who helped me understand all the options to make sure I got the money I needed and a payment that made sense for my budget. The process was easy and Hope my money will be credit in my bank account the very next day.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Job

Great Job! Mr. Barber did an excellent job of explaining what was available and how I could apply. Again, Great Job!

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Convenient, professional and prompt...

My experience with LendingPoint has been excellent. Applying a qualifying for a loan was accomplished quickly and easily online.
Trevor, the Loan Specialist assigned to my application was personable, professional and helpful in explaining options, terms and costs.
Funds were promptly deposited in my account. LendingPoint followwd up with helpful information regarding access to my account and contact information for any assistance needed in future.

I highly recommend LendingPoint to anyone seeking a personal loan.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

What a great experience I had in applying for my loan. Thanks to trevor the loan process was simple and easy. Great work

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ronald Barber

Ronald, I appreciate your honesty, steadfast process and professionalism. You have really made my day even though we have met some obstacles from my end, yet you have helped to overcome it accordingly.

Thank you for your support and attention.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

I want to say thank you Ronald for…

I want to say thank you Ronald for helping me get the loan to pay all my credit card debts and the loan went into my bank account in the matter of hours and I went on and paid them right away. I appreciate everything he has done for me and listened what I have been going through I would prefer people to you in the near future.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Trevor Kiefer was great

Trevor Kiefer was great. He was understandable with my needs, was very patient, helpful when I needed it and was easy to talk to. His employment will get me to recommend lending point to anyone in need of a loan.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Refinanced - so easy

Mr. Barber was very, very helpful with getting my loan refinanced. Courteous and well informed. Answered my questions with ease. The process was painless and tremendously helps out my family. Thank you Mr. Barber and LendingPoint.

December 30, 2024
Unprompted review

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