I ordered my contact lenses on a Saturday at 11pm and received them the next Monday lunch time, what could be better than that? Ah, abd they sent them via Royal Mail so I could track them and the reli... See more
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We're an online contact lens retailer, where service doesn't stop at your letterbox...We only sell top brands at great value (with fast delivery, of course!), and we're Vision Care Experts. What does this mean? We have in-house Opticians, and a team trained to provide you with eye and contact lens care advice. We're also partners with Vision Express, providing our contact lens customers with free eye tests and contact lens aftercare!
Lenstore.co.uk
Written by the company
- Shop with Confidence
- We're committed to only selling high quality contact lenses and vision care products. You’ll find top brands such as Acuvue, Air Optix, Clariti, Dailies and many more.
- FREE Eye Tests
- We aim to provide our customers with the best eye care service possible. When you purchase contact lenses, you’ll receive a free eye test and contact lens aftercare at Vision Express.
- Vision Care Experts
- Call our Clinical Team on 0800 010 6865, Monday to Saturday from 8am – 8pm for expert optical advice from our qualified Opticians and Optical Consultants.
- Fast Dispatch & Delivery
- 94.4% of our orders ship the same-day. Place your order before 11pm every weekday for delivery the very next day; all as part of our standard service. We also offer same-day delivery within Central London.
- Free UK Returns
- Ordered the wrong product or had a prescription change? If you want to exchange your lenses or request a refund, simply return your items unopened for free. We provide a Freepost returns label with all orders.
- Auto Re-Order
- If you choose to opt-in to our Auto Re-Order service, we will place your orders for you automatically on the day you select, as often as you'd like. You'll save 5% on each automatic re-order and can opt-out at any time.
Contact info
Level 2 The Kensington Building, 1 Wrights Lane, W8 5RY, London, United Kingdom
- 0800 010 6865
- customerservices@lenstore.co.uk
- www.lenstore.co.uk
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Fast delivery
Fast and efficient, next day delivery.
Quick and easy ordering exactly what I needed. Delivered next day as promised.
Excellent delivery times
Excellent delivery times, ordered Monday and arrived next day, great service
Very quick delivery and website easy to…
Very quick delivery and website easy to use
I would always use Lenstore for their very competitive prices too
Great service with quick delivery
Great service with quick delivery. Would definitely recommend!
Great service
Always had a great experience with Lenstore. The service is super fast and I can always find the brand I am looking for and at a good price on their website.
Super Service
My go to contact lens shop. Superb service with super quick delivery. Reordering is easy.
On time fast and efficient great range
Best price I could find and delivered…
Best price I could find and delivered quickly - next day!
Super fast delivery
Super fast delivery, easy transaction online, very satisfied with my order!
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