Liberty - Diem Tran Reviews 

95
TrustScore 5 out of 5

4.9

Memorial Avenue, 2170 Liverpool, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I would highly recommend Diem as she guided me through the process promptly. Diem was efficient and kept me the loop every step of the way. She is kind and passionate about her work and it really... See more

Rated 5 out of 5 stars

Knowing Diem Tran for many years. She has always been energetic for services and being prompt. She even answered my question at middle of the night and weekend. Highly recommended.

Rated 5 out of 5 stars

I would recommend Diem to anyone! She is extremely knowledgeable, helpful, and kind natured. She always took the time to communicate with me regardless of whether it was on a weekend or past business... See more

Rated 5 out of 5 stars

Diem and her team have turned a horrible experience with a large bank into an amazing one! I had lost hope after being given incorrect information by another provider. I referred to D and she reviewed... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Memorial Avenue, 2170, Liverpool, New South Wales, Australia

  • 0410 001 356

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

925 reviews in the last 12 months

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Rated 5 out of 5 stars

From beginning to end

From beginning to end, Diem was fantastic! She answered all my questions, gave me great advice, and even kept me in the loop with updates and progress.

May 26, 2025
Rated 5 out of 5 stars

Diem is someone I highly recommend in…

Diem is someone I highly recommend in her field of work. She is extremely knowledgeable and can assist you with all aspects of your finances.
she was professional, reliable, efficient and was able to get a more complex loan.
Diem is very responsive and helpful. She guides you throughout the entirety of the process and ensures success.
We are so grateful for Diem’s help in allowing us to purchase our investing property.

April 15, 2025
Rated 5 out of 5 stars

Amazing service & Results

I couldn't recommend Diem more if you are looking for a Loan or to refinance a property. Please speak to the lovely staff at Liberty Advisors in Liverpool. Thank you & Looking forward to doing business in the future!

May 1, 2025
Rated 5 out of 5 stars

Diem is someone I highly recommend in…

Diem is someone I highly recommend in her field of work. She is extremely knowledgeable and can assist you with all aspects of your finances.
Diem is very responsive and helpful. She guides you throughout the entirety of the process and ensures success.
We are so grateful for Diem’s help in allowing us to purchase our dream home.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Diem is honestly and professional

I can’t thank Diem enough for her incredible support in helping me through refinancing both our own home and our investment property and achieving buy investment property .

Diem is highly knowledgeable and patiently walked me through every detail, always ready to answer my questions and explained everything clearly, made sure I felt confident and informed then she made the process smooth so I feel stress free . She worked very hard on our behalf to get the best interest rate and the level of communication that she, and her team provided, was outstanding.

I would like to high recommend Diem to anyone looking for a reliable and caring mortgage broker.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Diem honestly went above and beyond to…

Diem honestly went above and beyond to lead me through the stages of getting approved for a home loan. She understood my situation and what I wanted to achieve out of buying a home. She’s the best broker I have dealt with in years. Definitely a 5 out of 5

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Diem has proven to be an exceptional…

Diem has proven to be an exceptional broker. Extremely efficient and highly professional. Diem has never failed to impress and goes above and beyond to deliver the highest level of customer service, resulting in the best outcome each and everytime.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Where to begin.. From the very first meeting, Diem took the time to listen to my financial goals and created a plan that aligned perfectly with my needs. Her expertise and professionalism gave me the confidence that my financial plan is in good hands. I appreciated that Diem is always approachable, patient, understanding and always available to answer questions. I highly recommend her to anyone looking for a trustworthy and skilled financial advisor that gets things done without having to worry! I would give 10/10 stars if I could!

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Diem is definitely the best of the…

Diem is definitely the best of the best! I was extremely confused, unsure where to start and what I needed. Diem helped and guided me throughout the whole process, ensuring I understood every step and if I had any questions they were always answered! I definitely recommend working with Diem for financial assistance and guidance as I and my family won’t be going anywhere else in the future!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best of the best

Best of the best! I was confused and worried and Diem helped me realised anything is possible, definitely recommend

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Diem made the entire process incredibly…

Diem made the entire process incredibly smooth and stress-free. She created a supportive and welcoming environment where I felt completely comfortable asking questions about anything I didn’t understand. Not once did she make me feel embarrassed or hesitant, no matter how many questions I asked. Her patience and dedication to ensuring I fully understood every aspect of the process were truly remarkable.

Diem went above and beyond by taking the time to explain complex details in a way that was easy to grasp, empowering me to make informed decisions with confidence. I genuinely appreciated her willingness to invest her time and expertise to ensure I felt supported every step of the way. Her approach demonstrated not only her professionalism but also her genuine care for her clients. Will definitely be coming back!

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Diem Tran is a very good financial…

Diem Tran is a very good financial broker. She has good knowledge about financial markets to be able to guide customer. I have been very lucky to know her and she has helped me to get a few investment loans in the last 6-7 years and I will continue to work with her for all my financial needs in years to come.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Above & Beyond

Worked with many her on so many projects, she has gone above and beyond and I cannot recommend anyone else but her! Look no further!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with Diem…

I had the pleasure of working with Diem Tran twice, and both experiences were outstanding. From the very first interaction, Diem made me feel comfortable and confident as she guided me through every step of the mortgage process in a clear and concise manner. She took the time to thoroughly explain all my options, ensuring that I understood the details and implications of each choice.

What really stood out was Diem's availability and willingness to answer my questions, no matter how small. She never made me feel rushed or pressured to make decisions, which I greatly appreciated. She genuinely cared about finding the best solution for my needs, and it was clear that her expertise was top-notch.

Thanks to Diem’s professionalism and dedication, the process was smooth and stress-free. If you're looking for a mortgage broker who combines knowledge, patience, and a personal touch, I highly recommend Diem Tran. She made what can be a daunting experience seamless and truly enjoyable.

November 22, 2024
Unprompted review

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