Liberty - Hayley Decru Reviews 

188
TrustScore 5 out of 5

4.9

Rangeview Road, 3796 Mount Evelyn, Victoria, AU


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Rated 5 out of 5 stars

I've used Liberty twice now. Hayley helped me to acquire a home loan for new house in 2023...This year 2026 helped me to remortgage and once again it was beneficial to myself and my family. Thank you... See more

Rated 5 out of 5 stars

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more

Rated 5 out of 5 stars

Hayley understood my needs, fears and hesitation and walked me through everything. In truth, I honestly believe without Hayley and her knowledge, compassion and down to earth approach I would never h... See more

Rated 5 out of 5 stars

Hayley Decru have been the best help with finding us the best provider and setting up all our accounts needed for repayments of mortage and offset accounts. She goes above and beyond to making sure we... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Rangeview Road, 3796, Mount Evelyn, Victoria, Australia

  • 0412 616 155

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

1,022 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10

Hayley explained everything clearly and made me feel really comfortable. I’d definitely recommend her to anyone!

August 30, 2025
Rated 5 out of 5 stars

Hayley has been amazing

Hayley has been amazing! Such a Wonder Woman. Changed our lives and made the impossible happen! It wasn’t easy but she did everything in her power to make it all happen! Thank you Hayley for seeing the hard work I put in to make sure my children had stability!

July 1, 2025
Rated 5 out of 5 stars

Finding my perfect home

Finding my perfect home was one of the biggest decisions of my life, and I couldn’t have asked for a better person to guide me through it than Haley. From the very beginning, she went above and beyond to understand exactly what I was looking for, not just in a property, but in a home that truly fit my lifestyle and needs.
Haley’s professionalism, patience, and genuine care stood out at every stage of the process. She took the time to explain every detail clearly, answered all my questions (no matter how small), and made what could have been a stressful experience feel easy and enjoyable. Her knowledge of the market, her honesty, and her constant communication gave me so much confidence throughout the journey.
What impressed me most was how attentive and proactive she was always checking in, providing honest feedback, and offering guidance that helped me make the right decisions. It never felt rushed or transactional; it felt like she truly cared about finding me the right home, not just any home.
Because of Haley’s help and expertise, I found a place that I absolutely love and can proudly call my home. I’m so grateful for all her hard work, support, and kindness throughout the process. I would highly recommend Haley to anyone looking for an agent who genuinely goes the extra mile. she’s exceptional in every way.

August 29, 2025
Rated 5 out of 5 stars

Hayley understood my needs

Hayley understood my needs, fears and hesitation and walked me through everything. In truth, I honestly believe without Hayley and her knowledge, compassion and down to earth approach I would never have been given this incredible gift.
There isn’t a rating high enough to even come close to what I feel about my experience with her. Grateful doesn’t cover it, I am happily in Hayley’s debt.

June 30, 2025
Rated 5 out of 5 stars

Hayley has been excellent and…

Hayley has been excellent and streamlined the whole process of getting our home loan accepted. She broke it up and did everything for us very quickly, along with providing all the answers to our questions on the same day we had them.

August 1, 2025
Rated 5 out of 5 stars

My wife and I had a idea of purchasing…

My wife and I had a idea of purchasing a home and Hayley Decru made it possible for us... With her years of experience in financing and her 10/10 communication during the purchasing made it easier for us during the settlement process. Thanks heaps Hayley

May 30, 2025
Rated 5 out of 5 stars

Talk about above-and-beyond.

Talk about above-and-beyond.
Hayley gave birth and still helped us get our first home.
Can’t thank her enough.
She helped us start our journey to becoming homeowners.
Not only that she made the whole process stress free.

Cheers Hayley

May 28, 2025
Rated 5 out of 5 stars

Hayley is fantastically skilled

Hayley is fantastically skilled. She really knows her stuff. I was referred to Hayley by a friend who described her as "one of the best in the nation." In my experience, I would agree. There's no need to go beyond Hayley for your mortgage.

May 15, 2025
Rated 5 out of 5 stars

PERFECT!

At just 21 and 20 years old, my partner and I were able to secure and start building our first home, a huge milestone and dream as we begin our life together. Hayley was with us EVERY step of the way offering guidance, support and expertise throughout the entire process. If you’re looking for a broker, look no further. We truly couldn’t recommend her service highly enough!.

January 1, 2025
Rated 5 out of 5 stars

hayley was an amazing!

Working with Hayley was an absolute pleasure from start to finish. As a first-time homebuyer, I was nervous about the entire mortgage process, but Hayley made everything clear, simple, and stress-free. She took the time to explain all of my options, answered every question with patience and expertise, and went above and beyond to find the best deal for me.

Her communication was excellent throughout — I always felt informed and supported. Thanks to her hard work and dedication, I was able to secure a mortgage that fit my budget and timeline, and I’m now happily settled in my first home!

I couldn’t have done it without her, and I would highly recommend Hayley to anyone looking for a knowledgeable, reliable, and genuinely caring mortgage broker. She’s the real deal!

May 20, 2025
Rated 5 out of 5 stars

Hayley helped streamline the progress

Hayley helped streamline the progress. Her experience in the industry really shows. She was able to sort out finance for our Knock down rebuild when other brokers told us that it wouldn't stake up. Knocking down our family home and designing to build our dream home is a stressful thing to do but having Hayley help with the finance has helped take the stress out of that side of things.

March 13, 2025
Rated 5 out of 5 stars

When a major bank was unable to help us…

When a major bank was unable to help us with First Home Buyers, Hayley swooped in, right in the middle of the XMAS holiday period, and helped us secure a loan. We would not have been able to start our home owning journey without her assistance. Hayley, thank you so much! You are so knowledgeable in this area, you helped us when other people were giving us incorrect information. We are truly grateful for you and your help. If it is your first time buying, give yourself that peace of mind and use Hayley, you wont regret it!

January 10, 2025
Rated 5 out of 5 stars

Hayley provided outstanding work & highly recommended

Hayley provided outstanding support throughout our home loan process. She was always available, kept us informed, and handled any issues quickly and efficiently. Her attention to detail and professionalism made the entire experience smooth and stress-free.

Thanks to her dedication and expertise, we secured our home loan with ease. We highly recommend Hayley to anyone in need of financial services—her commitment and efficiency are truly exceptional.
Very grateful and appreciated for all her time and effort. Outstanding service.

Thank you, Hayley, for your incredible support!

February 5, 2025

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