Liberty - Hayley Decru Reviews 

188
TrustScore 5 out of 5

4.9

Rangeview Road, 3796 Mount Evelyn, Victoria, AU


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Rated 5 out of 5 stars

I've used Liberty twice now. Hayley helped me to acquire a home loan for new house in 2023...This year 2026 helped me to remortgage and once again it was beneficial to myself and my family. Thank you... See more

Rated 5 out of 5 stars

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more

Rated 5 out of 5 stars

Hayley understood my needs, fears and hesitation and walked me through everything. In truth, I honestly believe without Hayley and her knowledge, compassion and down to earth approach I would never h... See more

Rated 5 out of 5 stars

Hayley Decru have been the best help with finding us the best provider and setting up all our accounts needed for repayments of mortage and offset accounts. She goes above and beyond to making sure we... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Rangeview Road, 3796, Mount Evelyn, Victoria, Australia

  • 0412 616 155

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

1,022 reviews in the last 12 months

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Rated 5 out of 5 stars

My property purchase and refinance…

My property purchase and refinance journey was easy, thanks to Hayley's hard work. She communicates respectfully and effectively. Hayley is approachable, honest and always available to answer questions. She is my forever broker. If you are looking for a Broker, Hayley is your go to person. She is simply the best!

June 19, 2024
Rated 5 out of 5 stars

Hayley walked us through from day 1 in…

Hayley walked us through from day 1 in our search for a property to buy initially it was a house then later we decided to build.
She would liase with the building consultant and settlement agent as well as the bank until the final settlement day.
Thumps up to Hayley and the Liberty team

June 7, 2024
Rated 5 out of 5 stars

Hayley was very helpful and…

Hayley was very helpful and professional from the start until our loan settlement. It was our first time and we didnt have much info but she was very patient with us and answered all our questions. We had an awesome experience.

June 30, 2024
Rated 5 out of 5 stars

Great experience

All ran very smoothly and Hayley was terrific. Had no issues and very happy with the service and result. All done in a timely manner and seamless the whole way through. Would certainly recommend to anyone.

June 13, 2024
Rated 5 out of 5 stars

Hayley was excellent to work with

Hayley was excellent to work with. Knowledgeable and helpful at every turn. And boy were there twists and turns. But Hayley would help each time to calm my fears and concerns. Highly recommend.

May 31, 2024
Rated 5 out of 5 stars

Highly recommend!!

Hayley was amazing through our home loan journey. She was prompt with responses, worked very hard to get us the best possible interest rate and was a pleasure to work with. Highly recommend!!

June 11, 2024
Rated 5 out of 5 stars

Great service

Hayley was wonderful. Transparent, helpful and kept us up to date in every step of the process. Will happily work with her again.

May 31, 2024
Rated 5 out of 5 stars

I was really satisfied with the…

I was really satisfied with the outcome. Hayley is an excellent and a hard worker. She made me feel comfortable and trust her with what she was doing. She was always positive and assured me that what I was requesting is possible. I would like to appreciate you and recommend you to others at any time.

April 29, 2024
Rated 5 out of 5 stars

I recently delt with Hayley on my first…

I recently delt with Hayley on my first home purchase in NSW while living in the NT, it was a huge daunting decision buying something unseen and 4000 km away but Hayley went above and beyond helping along the journey .
She knows the ins and outs of the industry and I would highly recommend her to anyone that’s getting keen on the dabble of the first home .

Thanks again Hayley 👍🏿

May 10, 2024
Rated 5 out of 5 stars

Experienced and attentive

Hayley was incredible!
Before getting in touch with Hayley i was having a terrible experience with a bank whilst purchasing my FIRST home! As soon as i was in contact with Hayley i had full trust in her, she was attentive with all paperwork and ensured everything was complete and ready to go ASAP. So much so, Hayley was in contact with me on evenings and weekends to ensure a smooth sailing up until settlement. Could not THANK Hayley enough!!

April 1, 2024
Rated 5 out of 5 stars

Hayley is the best!!

Hayley from the get go was amazing. Stayed in contact with us throughout the whole process checked in to see how we were doing. Past settlement she is still there for us to ask questions when needed. 100% recommend to anyone.

November 9, 2023
Rated 5 out of 5 stars

Hayley goes above and beyond

Hayley goes above and beyond.
Right from the very start Hayley was efficient, thorough and very involved. She didn’t leave us hanging with no contact. She was with us the whole way, no question was ever left unanswered. And if we had to leave a message, Hayley promptly called us back.
I wouldn’t go to any one else. She’s fantastic, kind and caring.

December 14, 2023
Rated 5 out of 5 stars

Hayley was very knowledgeable in all…

Hayley was very knowledgeable in all communication. As you can imagine being a first time home buyer I was not sure of the whole process resulting in me being in panic mode. Hayley was calm, patient and reassuring and kept me informed at all times. I have learned so much from Hayley in the journey to home ownership. I 100 percent recommend Hayley.

December 18, 2023

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