I've used Liberty twice now. Hayley helped me to acquire a home loan for new house in 2023...This year 2026 helped me to remortgage and once again it was beneficial to myself and my family. Thank you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more
Hayley understood my needs, fears and hesitation and walked me through everything. In truth, I honestly believe without Hayley and her knowledge, compassion and down to earth approach I would never h... See more
Hayley Decru have been the best help with finding us the best provider and setting up all our accounts needed for repayments of mortage and offset accounts. She goes above and beyond to making sure we... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Contact info
Rangeview Road, 3796, Mount Evelyn, Victoria, Australia
- 0412 616 155
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Twice the Trust: Consistently Excellent Mortgage Service from Hayley.
"This is the second time we've used Hayley's expertise for our mortgage needs. She is incredibly knowledgeable about the process and helped us find the best loan both times. Hayley kept us informed throughout and was always available to answer our questions. We highly recommend Hayley to anyone looking for a mortgage broker."
My property purchase and refinance…
My property purchase and refinance journey was easy, thanks to Hayley's hard work. She communicates respectfully and effectively. Hayley is approachable, honest and always available to answer questions. She is my forever broker. If you are looking for a Broker, Hayley is your go to person. She is simply the best!
Hayley walked us through from day 1 in…
Hayley walked us through from day 1 in our search for a property to buy initially it was a house then later we decided to build.
She would liase with the building consultant and settlement agent as well as the bank until the final settlement day.
Thumps up to Hayley and the Liberty team
Hayley was fantastic to deal with
Hayley was fantastic to deal with, nothing was a hassle she is very knowledgeable and always helpful. I highly recommend her.
Hayley was very helpful and…
Hayley was very helpful and professional from the start until our loan settlement. It was our first time and we didnt have much info but she was very patient with us and answered all our questions. We had an awesome experience.
Great experience
All ran very smoothly and Hayley was terrific. Had no issues and very happy with the service and result. All done in a timely manner and seamless the whole way through. Would certainly recommend to anyone.
Hayley has been fantastic the entire…
Hayley has been fantastic the entire way through the approval process.
Firm understanding of how to get you the best result with minimum fuss.
Hayley was excellent to work with
Hayley was excellent to work with. Knowledgeable and helpful at every turn. And boy were there twists and turns. But Hayley would help each time to calm my fears and concerns. Highly recommend.
Highly recommend!!
Hayley was amazing through our home loan journey. She was prompt with responses, worked very hard to get us the best possible interest rate and was a pleasure to work with. Highly recommend!!
Great service
Hayley was wonderful. Transparent, helpful and kept us up to date in every step of the process. Will happily work with her again.
I was really satisfied with the…
I was really satisfied with the outcome. Hayley is an excellent and a hard worker. She made me feel comfortable and trust her with what she was doing. She was always positive and assured me that what I was requesting is possible. I would like to appreciate you and recommend you to others at any time.
I recently delt with Hayley on my first…
I recently delt with Hayley on my first home purchase in NSW while living in the NT, it was a huge daunting decision buying something unseen and 4000 km away but Hayley went above and beyond helping along the journey .
She knows the ins and outs of the industry and I would highly recommend her to anyone that’s getting keen on the dabble of the first home .
Thanks again Hayley 👍🏿
Experienced and attentive
Hayley was incredible!
Before getting in touch with Hayley i was having a terrible experience with a bank whilst purchasing my FIRST home! As soon as i was in contact with Hayley i had full trust in her, she was attentive with all paperwork and ensured everything was complete and ready to go ASAP. So much so, Hayley was in contact with me on evenings and weekends to ensure a smooth sailing up until settlement. Could not THANK Hayley enough!!
We have dealt with Hayley for over 2…
We have dealt with Hayley for over 2 years and she is great to deal with. Very honest and reliable unlike others out there. She does the best for you!
Hayley is the best!!
Hayley from the get go was amazing. Stayed in contact with us throughout the whole process checked in to see how we were doing. Past settlement she is still there for us to ask questions when needed. 100% recommend to anyone.
Hayley goes above and beyond
Hayley goes above and beyond.
Right from the very start Hayley was efficient, thorough and very involved. She didn’t leave us hanging with no contact. She was with us the whole way, no question was ever left unanswered. And if we had to leave a message, Hayley promptly called us back.
I wouldn’t go to any one else. She’s fantastic, kind and caring.
Thankyou so much
Hayley got my partner and I the house of our dreams. He dedication was what made it happen, and for that we will always be greatful.
Highly recommended broker!!
Had a great experience once again with Hayley,refinancing our loan this time.Couldn't recommend her enough. Thank you for all your hard work.
Hayley was very knowledgeable in all…
Hayley was very knowledgeable in all communication. As you can imagine being a first time home buyer I was not sure of the whole process resulting in me being in panic mode. Hayley was calm, patient and reassuring and kept me informed at all times. I have learned so much from Hayley in the journey to home ownership. I 100 percent recommend Hayley.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







