Liberty - Hayley Decru Reviews 

196
•
TrustScore 5 out of 5

4.9

Rangeview Road, 3796 Mount Evelyn, Victoria, AU

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See what reviewers are saying

Rated 5 out of 5 stars

Hayley is so helpful and great at explaining what is happening thought the process. She goes above and beyond for her clients. She's the best.

Rated 5 out of 5 stars

Hayley was absolutely fantastic. As first-home buyers, my partner and I were naturally a little nervous and had many questions. Hayley answered every one of them almost immediately, and she was always... See more

Rated 5 out of 5 stars

Hayley was great with both my initial loan and then re-mortgaging. Very easy process. Would highly recommend

Rated 5 out of 5 stars

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 55077248983

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Rangeview Road, 3796, Mount Evelyn, Victoria, Australia

  • 0412 616 155

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

988 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently delt with Hayley on my first…

I recently delt with Hayley on my first home purchase in NSW while living in the NT, it was a huge daunting decision buying something unseen and 4000 km away but Hayley went above and beyond helping along the journey .
She knows the ins and outs of the industry and I would highly recommend her to anyone that’s getting keen on the dabble of the first home .

Thanks again Hayley 👍🏿

May 10, 2024
Rated 5 out of 5 stars

Experienced and attentive

Hayley was incredible!
Before getting in touch with Hayley i was having a terrible experience with a bank whilst purchasing my FIRST home! As soon as i was in contact with Hayley i had full trust in her, she was attentive with all paperwork and ensured everything was complete and ready to go ASAP. So much so, Hayley was in contact with me on evenings and weekends to ensure a smooth sailing up until settlement. Could not THANK Hayley enough!!

April 1, 2024
Rated 5 out of 5 stars

Hayley is the best!!

Hayley from the get go was amazing. Stayed in contact with us throughout the whole process checked in to see how we were doing. Past settlement she is still there for us to ask questions when needed. 100% recommend to anyone.

November 9, 2023
Rated 5 out of 5 stars

Hayley goes above and beyond

Hayley goes above and beyond.
Right from the very start Hayley was efficient, thorough and very involved. She didn’t leave us hanging with no contact. She was with us the whole way, no question was ever left unanswered. And if we had to leave a message, Hayley promptly called us back.
I wouldn’t go to any one else. She’s fantastic, kind and caring.

December 14, 2023
Rated 5 out of 5 stars

Hayley was very knowledgeable in all…

Hayley was very knowledgeable in all communication. As you can imagine being a first time home buyer I was not sure of the whole process resulting in me being in panic mode. Hayley was calm, patient and reassuring and kept me informed at all times. I have learned so much from Hayley in the journey to home ownership. I 100 percent recommend Hayley.

December 18, 2023
Rated 5 out of 5 stars

Hayley's exceptional dedication ensured…

Hayley's exceptional dedication ensured our property settlement was completed before year-end, sparing us additional land tax fees. Despite being on holiday, her prompt responsiveness was commendable. I highly recommend Hayley for her reliability and commitment to achieving our target date. Thank you, so much Hayley! Cheers

December 29, 2023
Rated 5 out of 5 stars

Our home loan journey went smoothly and…

Our home loan journey went smoothly and effortlessly with the help of Hayley, she is always there when we have a dought or question, she was able to understand our exact needs and expectations.
She's been very friendly, supportive and funny.
We are very thankful and wish her all the very best in her career.

November 30, 2023
Rated 5 out of 5 stars

A Rockstar broker

I reached out to Hayley after I had already put down a deposit for my house and land package and was denied finance from one of the big 4 banks. With time running out, Hayley jumped on at last moment to get my finance approved with a great interest rate. She was always willing to answer all questions and was incredibly patient throughout the whole process. I would highly recommend Hayley

November 1, 2023
Rated 5 out of 5 stars

Hayley is Fantastic

First time home buyer and I am extremely glad I was referred to Hayley. The way she explained and handled everything exceeded my expectations. The whole process was fast and efficient. I would gladly recommend Hayley to anyone looking for help with a home loan.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Superb!

Hayley is very professional to deal with. She is very responsive to any of our inquiry and questions. We had a hassle free experience to her service. Grateful for her.

October 2, 2023
Rated 5 out of 5 stars

Ms Hayley is highly recommended!

Hayley was referred to us by a friend, he shared how Hayley helped him through the loan process smoothly and stress free. Indeed, my wife and I experienced the same. Hayley helps us above and beyond to make our dreams into reality. Highly recommended!

November 3, 2023
Rated 5 out of 5 stars

The impossible became possible

Hayley from Liberty was amazing to deal with! She was professional, friendly and knows what she is doing. With her help, we turned what we thought was impossible to possible! Would highly recommend

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Hayley and the team were a pleasure to work with from start to finish. They took care of setting up everything I would need to be able to secure the best home loan possible and then advised me through the whole procedure from pre-approval to making offers to the final sold sticker going on the sign. They were friendly, patient, honest and reliable. I highly recommend them.

June 1, 2023

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