Liberty - Hayley Decru Reviews 

188
TrustScore 5 out of 5

4.9

Rangeview Road, 3796 Mount Evelyn, Victoria, AU


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Rated 5 out of 5 stars

I've used Liberty twice now. Hayley helped me to acquire a home loan for new house in 2023...This year 2026 helped me to remortgage and once again it was beneficial to myself and my family. Thank you... See more

Rated 5 out of 5 stars

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when... See more

Rated 5 out of 5 stars

Hayley understood my needs, fears and hesitation and walked me through everything. In truth, I honestly believe without Hayley and her knowledge, compassion and down to earth approach I would never h... See more

Rated 5 out of 5 stars

Hayley Decru have been the best help with finding us the best provider and setting up all our accounts needed for repayments of mortage and offset accounts. She goes above and beyond to making sure we... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Rangeview Road, 3796, Mount Evelyn, Victoria, Australia

  • 0412 616 155

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

1,021 reviews in the last 12 months

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Rated 5 out of 5 stars

So glad we chose Hayley at Liberty to…

So glad we chose Hayley at Liberty to broker our home loan. Its tough out there to get a look in, let alone a bank that would give a good interest rate for a new construction home loan!

Hayley did all the hard work for us & we presented ourselves as best as possible with Hayley's advice.

We got a fantastic outcome & we're so appreciative & would like to recommend & thank Hayley at Liberty.

If your looking for a straight talking broker who will do their very best for you, contact Hayley.

May 17, 2023
Rated 5 out of 5 stars

Hayley your a star

Hayley helped us get through a difficult time, making the process so stress free. Appreciate the guidance and patience and the laughs. Would highly recommend.

February 22, 2023
Rated 5 out of 5 stars

Great support

My experience was fantastic as Hayley knew her business and knew how to help in ever part of the journey. I would recommend her to every I know to buy property . Basically she was fantastic

March 23, 2023
Rated 5 out of 5 stars

Always extremely helpful!

Always extremely helpful, finds the best product. Generous with time and always available to assist. Second property purchased through Hayley's assistance! Will continue to use!

March 5, 2023
Rated 5 out of 5 stars

We wanted to say thanks for Hayley's…

We wanted to say thanks for Hayley's time and knowledge. Well done and thank you SO very much! our situation and a tight timeline was tricky and Hayley met the deadline. That truly speaks to how well Hayley's office is run and the caliber of specialists who handled the processing of our entire loan!”
Thank you for being so wonderful and gracious to us during the entire process!

February 27, 2023
Rated 5 out of 5 stars

Feedback

Hayley goes over and beyond for her clients. She is so helpful and she is there every step of the way offering wonderful advise and answering any questions. I would highly recommend her and will continue to work with her in the future.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

To say I was nervous about purchasing…

To say I was nervous about purchasing land and eventually building my first home would be an understatement. However, Hayley made it easy and went above and beyond to settle my home loan. Although the land took almost two years to register, Hayley was there at every step, guiding me and reassuring me of the end goal. Hayley was always available to take my calls, answer my million questions and reply to my many emails (sometimes even when she was on holiday). Hayley is honestly the best at what she does. I would 100% recommend Hayley to all my friends and family. Thank you, Hayley!

January 9, 2023
Rated 5 out of 5 stars

11/10 Stars!

I cannot praise Hayley enough! Early 2022, my partner and I started saving for our brand new home. Despite saving really well, throughout the year, we felt hopeless due to the constant increases in interest rates. Initially, we had secured a lot that was due to register in mid 2023, however, we were advised that the rates could keep climbing, and we most likely wouldn’t service when that time came. We were encouraged to opt for a lot that registered way sooner, and get approved for finance by the end of the year. We were so hesitant but took the leap, because once someone had linked us up with Hayley, she said that she was able to help us from the get go. We put all our faith into her as she did all the hard yards for us… fast forward a few months and our new lot has registered and we had passed settlement on 8/12/2022, so we will start building very soon (Merry Christmas to us!). We can’t thank Hayley enough. She is very professional and was always so supportive, hopeful and available when we had any concerns. With any given opportunity, I would recommend her to anyone in a heartbeat.

September 12, 2022
Rated 5 out of 5 stars

Hayley was great!

We found Hayley to be helpful, understanding and flexible. She answered all of our questions no matter how silly they were, she took our calls every time and she had a great sense of humour even when things weren't going to plan. We highly recommend Hayley and will be using her services again. Thank you so so so much for your help!

October 9, 2022
Rated 5 out of 5 stars

Hayley was Great to deal with an made…

Hayley was Great to deal with an made everything go though so smoothly/easily. She was happy to Answer any question we had an explained anything we was unsure on to where we could understand the question.. she is very down to earth person. Would definitely recommend.

November 27, 2022

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