Liberty - Ruth Middleton Reviews 

154
TrustScore 5 out of 5

4.9

PO Box 218, 3550 BENDIGO, Victoria, AU


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Rated 5 out of 5 stars

Ruth worked tirelessly to get our loan approved and did not give up until she did. Her communication was exceptional and kept me informed at every step. Ruth truly went above and beyond and we’re... See more

Rated 5 out of 5 stars

Ruth has been absolutely fabulous throughout our whole journey from our first contact till settlement. Ruth has gone above and beyond to help us buy our first block as first home buyers. Ruth is so ea... See more

Rated 5 out of 5 stars

Ruth was so helpful. She made the process easy for us. She answered our questions and we had a very positive experience. Ruth, we could never thank you enough. We wouldn’t hesitate to recommend you. K... See more

Rated 5 out of 5 stars

After working with two previous brokers who promised everything and delivered nothing we were put onto Ruth by our builders. From the very first call we felt comfortable and confident. Ruth overcome s... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

1,017 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service and support from start to finish

We’ve worked with Ruth over a number of years now. She has helped us secure home loans, refinance when the time was right, and most recently supported us with a car loan. Every time, Ruth has been outstanding.

She’s consistently kept in touch throughout each process, always making sure we understand what’s happening and feel confident in the next steps. Ruth is friendly, approachable, and incredibly professional. Nothing is ever too much trouble, and she genuinely cares about getting the best result for you.

We can’t recommend her highly enough. Her knowledge, communication, and reliability have made every experience smooth and stress free. Thank you Ruth!

July 8, 2025
Rated 5 out of 5 stars

Fantastic service

Genuine and honest advice, easy to reach when needed and provided great communication throughout our entire home purchasing period, also achieved the results we were after.

February 28, 2025
Rated 5 out of 5 stars

Friendly, knowledgeable and professional

Ruth was very helpful, with excellent communication throughout the process of securing finance for my new property. Ruth was very friendly, took time to understand my circumstances and answered all my questions. My loan has settled and I am in my new home and would not hesitate to recommend Ruth as a friendly and professional broker.

February 10, 2025
Rated 5 out of 5 stars

Ruth was amazing from the start

Ruth was amazing from the start.
Ruth is highly professional and caring individual, with a great attention to detail to all aspects of the situation at hand.
Highly knowledgeable and happy to share that knowledge when questions are asked.
Fast response times and provides updates along the way.
I highly recommend Ruth and I look forward to working with her again in the future.

February 3, 2025
Rated 5 out of 5 stars

Quality service

Ruth was supportive and understanding. She strived to help us achieve our goal of homeownership. We will always refer friends and family to Liberty!

October 20, 2024
Rated 5 out of 5 stars

Ruth is the best of the best and during…

Ruth is the best of the best and during our experience despite being away on holidays linked us with the just as amazing Gayle who made our dreams of becoming first home owners at the age of 60 possible! Wouldn’t use anyone else! Professionalism is above and beyond, constant guidance and personalised check ins and clarity seeking was too a high standard!

November 8, 2024
Rated 5 out of 5 stars

Refinancing Solution

As a self employed business owner with unusual circumstances, Ruth from Liberty was a very competent guide to help us negotiate the right pathway to refinance our property freeing up our home asset value for renovation adding value to our property. I can honestly recommend Ruth as giving us exceptional service.

October 9, 2024
Rated 5 out of 5 stars

great communication

I really appreciated the way Ruth kept us in contact all the time , also her other workers were very helpful , we found it easy and clear what we needed to provide each time and we made the deadline we had as requested

June 8, 2024
Rated 5 out of 5 stars

Great communication

Great communication throughout the whole loan process. Easy to sign docs online and email supporting docs through.

June 6, 2024

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