Ruth worked tirelessly to get our loan approved and did not give up until she did. Her communication was exceptional and kept me informed at every step. Ruth truly went above and beyond and we’re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ruth has been absolutely fabulous throughout our whole journey from our first contact till settlement. Ruth has gone above and beyond to help us buy our first block as first home buyers. Ruth is so ea... See more
Ruth was so helpful. She made the process easy for us. She answered our questions and we had a very positive experience. Ruth, we could never thank you enough. We wouldn’t hesitate to recommend you. K... See more
After working with two previous brokers who promised everything and delivered nothing we were put onto Ruth by our builders. From the very first call we felt comfortable and confident. Ruth overcome s... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Contact info
PO Box 218, 3550, BENDIGO, Victoria, Australia
- 0407 886 953
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ruth made getting a house loan and…
Ruth made getting a house loan and refinancing further down the track super easy for me, she is very helpful & professional, she also explained and helped me understand my options and worked with me to find the best option that suites me, would 100% recommend to anyone
Thank Ruth
Great service all questions were…
Great service all questions were explained and answered and great communication and very quick to get everything done
Ruth’s friendly and professional…
Ruth’s friendly and professional service always makes the process so effortless and streamline.
It’s always a pleasure doing business with Ruth.
Great experience
Ruth has been easy to deal with, friendly and professional.
I would recommend Ruth as my loan was processed quick and easy.
Ruth was always so polite and quick to…
Ruth was always so polite and quick to respond to any questions we had. She took the time to explain any information to us and is a pleasure to work with. She always tried to find the best results for us and we received the service we needed. Thank you, Ruth.
Service with a smile
Ruth found us an excellent rate that no one could beat! Professional and an excellent example for others in the mortgage/financial industry. Keep shining! Thank you!
Ruth has helped me on numerous…
Ruth has helped me on numerous occasions now is absolutely fantastic. Thanks for all your help.
Its like I'm not even there to talk about money
Its like coffee with friend.
I really appreciate that Ruth has spent time in order to know me and therefore understand what I want from my home loan. Choosing a loan is easy with her experience and knowledge of products, and using her understanding of what I want, Ruth is able to give clear guidance on what product suits me best. While ever she's in business I'll be back!
We highly recommend Ruth
Ruth is amazing and so helpful. She was caring and understanding of our needs through the whole process when wanting to build our new home also during and after the build. Ruth pushed to get the best results for us. She has helped us achieve our dreams and we're forever grateful. We highly recommend Ruth.
Ruth has been an absolute gem.
Ruth has been an absolute gem and wealth of knowledge. She has made this journey an absolute walk in the park. I'll be telling all my mates considering a loan who to go to.
If your looking for a broker that…
If your looking for a broker that listens and has lots of patience Ruth is the one for you.
She was fantastic from start to finish and fully analyses all banks and their rates, leaving you to deicde whats best for you and not feeling pressured in anyway.
Couldn't recommend her enough!
We have had Ruth assist with our…
We have had Ruth assist with our finances on multiple occasions, she has always gone above and beyond with all of needs. We will not hesitate to use her in the future. Thank you, Ruth!
Excellent service.
Thankyou Ruth for your hard work and prompt communication. We are thrilled with your service. Highly recommended.
Ruth was awesome to work with
Ruth was awesome to work with. She made the whole process super easy and was available to us every step of the way. She was able to answer all our questions quickly and with understandable answers. Fantastic
Thank you Ruth.
My partner and I would like to thank Ruth for her effortless effort in looking after all the ins and out with the finance for the build of our block. Building for the first time is extremely overwhelming, and discussing finances is another ball game of stress. I would encourage the same advice that was given to me, and to go and see Ruth to look after your finance needs. Through the nitty gritty stuff with some things bouncing back, Ruth kept us calm and was honest throughout the whole process, and we really appreciate that. We could not thank her enough! And thanks to her, we are able to start the build of our first home... very soon :)
Ruth has been my financial advisor for…
Ruth has been my financial advisor for many years and is absolutely fabulous with all kinds of advice and direction when it comes to my finance's and has a fantastic way of putting everything in perspective so you fully understand how any process works.
If anyone wants a trusting finance person Ruth is the person to see.
Ruth is highly recommended
Ruth is highly professional, and I felt comfortable with her through all communications. At any time I was confused or needed help, she always got back to me and patiently helped me to understand. I highly recommend Ruth. Thank you, Ruth, you are awesome!
200% would recommend Ruth
I would never trust anyone besides Ruth for my financial needs. She is so genuine, honest and hard working. Ruth has helped me with 2 mortgages and a car loan so far and I’ve got nothing but praise for her. Thanks Ruth for everything!
May use AI-assist with repliesRead more
Extremely helpful very knowledgeable…
Extremely helpful very knowledgeable and great communication considering I was difficult as a client at time. Highly recommended and will use Ruth again in the future. Thanks Ruth and thanks liberty

Reply from Liberty - Ruth Middleton

Reply from Liberty - Ruth Middleton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







