I have complete trust in my mortgage broker and wouldn't go anywhere else. Wendy has handled my last four home loan restructures and has been amazing every time. Communication is mostly online and via... See more
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We couldn’t be happier with the support we received from our mortgage broker throughout the whole process. Wendy was incredibly helpful, knowledgeable, and always took the time to explain everythi... See more
We had an excellent experience with Wendy when organising our SMSF loan. From the start, she was knowledgeable, patient and took the time to explain the process, which can be quite complex with SMS... See more
As a first-time homebuyer, I couldn't have asked for a better guide than Wendy. She made the entire loan process smooth, stress-free, and easy to understand. Wendy was always available to answer que... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
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Contact info
Lake Macquarie, 2283, Lake Macquarie, New South Wales, Australia
- 0421 822 349
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Wendy is the best!
I have complete trust in my mortgage broker and wouldn't go anywhere else. Wendy has handled my last four home loan restructures and has been amazing every time. Communication is mostly online and via email, and she is always quick to respond. Nothing is ever too much trouble, and she makes the whole process simple and stress-free. Highly recommended!"
Helpful, Reliable & Always Responsive
We couldn’t be happier with the support we received from our mortgage broker throughout the whole process. Wendy was incredibly helpful, knowledgeable, and always took the time to explain everything clearly. No question was ever too much trouble, and she always got back to us quickly, which made the experience so much less stressful.
Highly recommend to anyone looking for a reliable and supportive mortgage broker!
was absolutely no issues at all…
was absolutely no issues at all everything was a breeze wendy knows what she is doing .
Very helpful and polite would recommend…
Very helpful and polite would recommend you to anyone
Wendy went over and above to secure…
Wendy went over and above to secure finance for our purchase
On a difficult timeframe
Very happy
We had an excellent experience with…
We had an excellent experience with Wendy when organising our SMSF loan. From the start, she was knowledgeable, patient and took the time to explain the process, which can be quite complex with SMSFs.
She guided us through every step, answered all our questions, and made sure everything was structured correctly. Communication was clear and timely, and we felt confident that we were in good hands.
Wendy was extremely helpful and I have…
Wendy was extremely helpful and I have used Wendy on a number of occasions and willing not hesitate to use her again and would recommend her to anyone I know
Refinancing with Wendy
Wendy makes applying for finance so simple. Everything is explained in detail and you are always kept up to date throughout the whole process. Wendy does all the hard work for you!! She really does go above and beyond to make it an easy process.
I recommend Wendy for any refinancing situation as I have used Wendy now for many years.
First home buyer
Wendy made our first home buyer experience smooth and stress-free. Wendy is a great communicator and was extremely responsive to any questions we had. We were informed every step of the way. Would highly recommend to anyone.
Fantastic to deal with
Fantastic to deal with, excellent at communucating.
Was low stress, high expertise.
Would recommend Wendy to anyone.
Thank you Wendy!
Wendy was so responsive and clearly knows her stuff! In one meeting she’d gathered all the information she needed and the loan was approved and funds in my account within days! So professional and efficient and best of all, Wendy saved me hours of searching for a great rate and a reputable lender. I will be recommending Wendy to everyone I know 😊
From the moment we contacted Wendy we…
From the moment we contacted Wendy we knew everything would be smooth and easy. Wendy went above and beyond for us and we trust her completely and value her work ethic. Thanks so much Wendy we will always see you for our financial future. Thank you 🙏 Clarissa and John Crombie
First home buyer
Go through the process of buying our first home with Wendy was great. She helped us a lot and we are very grateful for all the support. Great service
Wendy is easy to communicate with,and…
Wendy is easy to communicate with,and made our whole experience much easier to navigate from start to completion.
💯 Excellence
⭐️⭐️⭐️⭐️⭐️
Time for another 💯 review. If you are looking for a mortgage broker, look no further than Wendy Russell - Liberty Finance Broker. She has been an absolute pleasure to have on my side. Her patience throughout the entire mortgage process was truly remarkable. Wendy took the time to explain every detail, answer all my questions (no matter how small), even when I was overthinking EVERYTHING.
Wendy made me feel confident every step of the way. I always felt safe in her hands.
If you're looking for a mortgage broker who combines expertise with genuine care, Wendy is the one. I can't recommend her highly enough! ⭐⭐⭐⭐⭐
Wendy was helpful and friendly thorough
Wendy was helpful and friendly through the whole process. Very happy with the service Wendy provided and would recommend her to all my friends.
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