Liberty - Wendy Russell Reviews 

55
TrustScore 5 out of 5

4.8

Lake Macquarie, 2283 Lake Macquarie, New South Wales, AU


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Rated 5 out of 5 stars

I have complete trust in my mortgage broker and wouldn't go anywhere else. Wendy has handled my last four home loan restructures and has been amazing every time. Communication is mostly online and via... See more

Rated 5 out of 5 stars

Wendy made the process quite simple and streamlined. Being one of the most stressful times in my life, I can't thank her enough. Nothing was ever a problem or issue to deal with.

Rated 5 out of 5 stars

We had an excellent experience with Wendy when organising our SMSF loan. From the start, she was knowledgeable, patient and took the time to explain the process, which can be quite complex with SMS... See more

Rated 5 out of 5 stars

We couldn’t be happier with the support we received from our mortgage broker throughout the whole process. Wendy was incredibly helpful, knowledgeable, and always took the time to explain everythi... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Lake Macquarie, 2283, Lake Macquarie, New South Wales, Australia

  • 0421 822 349

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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4.8

All reviews

(55)

1,030 reviews in the last 12 months

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Rated 5 out of 5 stars

💯 Excellence

⭐️⭐️⭐️⭐️⭐️
Time for another 💯 review. If you are looking for a mortgage broker, look no further than Wendy Russell - Liberty Finance Broker. She has been an absolute pleasure to have on my side. Her patience throughout the entire mortgage process was truly remarkable. Wendy took the time to explain every detail, answer all my questions (no matter how small), even when I was overthinking EVERYTHING.
Wendy made me feel confident every step of the way. I always felt safe in her hands.
If you're looking for a mortgage broker who combines expertise with genuine care, Wendy is the one. I can't recommend her highly enough! ⭐⭐⭐⭐⭐

September 19, 2025
Rated 5 out of 5 stars

Wendy was amazing to deal with

Wendy was amazing to deal with! Super friendly, easy to talk to, and made the whole process really simple. She kept me updated and explained everything clearly. Honestly couldn’t have asked for better service

August 22, 2025
Rated 5 out of 5 stars

Professional, helpful, kind

Wendy made the whole process super easy for us and laid out all the steps. She was very professional, helpful and kind throughout. Definitely recommend.

July 16, 2025
Rated 5 out of 5 stars

5 Stars ⭐️⭐️⭐️⭐️⭐️


I had such a great experience refinancing with Wendy! She made the whole process so smooth and easy to understand. Wendy was approachable, explained everything clearly, and was always quick to reply whenever I had a question. She kept me updated every step of the way. It’s so nice to deal with someone who genuinely cares and takes the time to make sure you feel confident in your decisions. Highly recommend!

June 18, 2025
Rated 5 out of 5 stars

A great experience

This was not our first time borrowing for a house so we knew what to expect going in to it. Wendy made the whole borrowing process feel so easy and stress free compared to other times in the past. I would highly recommend Wendy to anyone in the market for the best deals on home finance.

April 16, 2025
Rated 5 out of 5 stars

Choosing to go through Liberty and…

Choosing to go through Liberty and Wendy was the best decision I ever made. From one phone call everything was taken out of my hands and taken care of. Such a smooth process and stress free. Best of all refinanced done and dusted in just days. Wendy keeps you up to date throughout the whole process, and guides you through everything. Would recommend Wendy and not go through this without her.

June 27, 2025
Rated 5 out of 5 stars

Throughly recommend

I can’t recommend Wendy highly enough! She was incredibly responsive, always prompt in her communication, and genuinely helpful every step of the way. Nothing was ever too much trouble and made the entire process smooth. Her professionalism made a real difference, and I’m so grateful to have had her guidance. If you’re looking for a mortgage broker who truly cares and gets things done efficiently, Wendy is the one.

June 5, 2025
Rated 5 out of 5 stars

Excellent experience as first homebuyers

As first homebuyers, Wendy was there to answer any silly questions we had and walk us through the entire process. We really appreciated the patience and willingness to help us learn throughout our brokerage experience. Would highly recommend for anyone in town!

May 21, 2025
Rated 5 out of 5 stars

I can’t recommend Wendy highly enough

I can’t recommend Wendy highly enough! From the very first conversation, they went above and beyond to make the mortgage process smooth and stress-free. She is incredibly responsive and explained every step. Even when unexpected issues came up, Wendy handled everything with professionalism and care. Truly outstanding service!

May 16, 2025
Rated 5 out of 5 stars

Best Broker!

As a first-time homebuyer, I couldn't have asked for a better guide than Wendy. She made the entire loan process smooth, stress-free, and easy to understand. Wendy was always available to answer questions, explained everything clearly, and worked hard to get me the best possible deal.

What really stood out was her genuine care and dedication—I always felt supported and informed every step of the way. Thanks to Wendy, I’m now in my first home and couldn’t be happier. Highly recommend her to anyone looking for a trustworthy and knowledgeable broker!

December 16, 2024
Rated 5 out of 5 stars

Wendy was a great help

Wendy was a great help. Would definitely recommend her to anyone. She was very efficient and always able to answer any questions we had making buying our first home an easier process.

January 31, 2025

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