I have complete trust in my mortgage broker and wouldn't go anywhere else. Wendy has handled my last four home loan restructures and has been amazing every time. Communication is mostly online and via... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wendy made the process quite simple and streamlined. Being one of the most stressful times in my life, I can't thank her enough. Nothing was ever a problem or issue to deal with.
We had an excellent experience with Wendy when organising our SMSF loan. From the start, she was knowledgeable, patient and took the time to explain the process, which can be quite complex with SMS... See more
We couldn’t be happier with the support we received from our mortgage broker throughout the whole process. Wendy was incredibly helpful, knowledgeable, and always took the time to explain everythi... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.
Contact info
Lake Macquarie, 2283, Lake Macquarie, New South Wales, Australia
- 0421 822 349
4.8
Excellent
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication & Fast service
Very fast process and great communication during the application and after settlement. Highly recommend if you are needing finance.
February 28, 2025
Wendy was friendly and professional
Wendy was friendly, helpful and very professional. This was my first time using a broker and was surprised how fast and easy the whole process was , I guess that’s how it works when you have an amazing broker.
February 23, 2025
Wendy is a beautiful person who goes…
Wendy is a beautiful person who goes above and beyond to help with the whole loan process
January 28, 2025
Wendy is very experienced very helpful…
Wendy is very experienced very helpful and got the right loan for us. She was always there if we needed to talk. I would recommend Wendy for anyone looking for a loan. She also helped us out with a lawyer was very happy with the way she got things done.
January 12, 2025
Above and beyond customer service
Wendy made the whole lending experience easy and stress free. Our loan was processed without any issues at all. If we had questions Wendy knew the answer and would respond quickly. We got what we asked for and more that we didn’t realise was possible. Thank you Wendy for going above and beyond for us.
January 23, 2025
Wendy was amazing
Wendy was amazing!
She got back to us quickly and always with an answer.
So helpful and nothing was ever a bother.
We found the process so easy and I'm sure that was because of Wendy's professional approach and making sure we got the best outcome for us
January 3, 2025
Seamless experience
Seamless experience, great result following remortgage.
Also Liberty has a fantastic website!
December 12, 2024
The process was easy and straight…
The process was easy and straight forward, Wendy was so helpful throughout every step of the way.
October 18, 2024
10/10 for Wendy
10/10 for Wendy. I had trouble getting the amount we required through other brokers.
Wendy was great, couldn't be happier with the result.
Highly recommend
October 1, 2024
Unprompted review
Wendy Russell is such a beautiful lady
Wendy Russell is such a beautiful lady! And has helped us tremendously, we would recommend her for sure 😊 Thankyou
August 1, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.