Libra Baby Reviews 

71
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Libra Baby is incredibly knowledgable, has a great range of hard to find products and has amazing customer service. Having ordered from them a couple times now, they are always keen to make sure that... See more

Rated 3 out of 5 stars

Was pleased to order some Acqua di Parma on this website that I wanted. Order went through OK then got a cancellation mail to say money refunded with no explanation. I got my money back promptly so... See more

Rated 5 out of 5 stars

Purchased a medela pump but the shield was too big for me. After ordering smaller and 3 different sizes of flange inserts I couldn't still pump comfortably and enough. In an Instagram account I found... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful service and product from Libra Health, from contacting them initially via the chat function with my queries, through the ordering process to receiving my package all was faultless... See more

Company replied

Company details

  1. Baby Store
  2. Children's Store
  3. Health and Beauty Shop

Written by the company

We are here for Mum and Baby, specialising in breastfeeding products that can make life so much simpler! We are the exclusive UK and EU distributors of a number of popular USA brands such as BabyBuddha, LaVie, LacTeck and Beaugen!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.3

All reviews

(71)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely Customer service

I had ordered a car seat, I got a friendly email to apologise that they would be later to deliver than 1st stated on the order sheet. Due to the lovely manner in which the email was wrote I am more than happy to wait and hoping all goes well I would recommend and order from them again.

December 25, 2021
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Reply from Libra Baby

Thanks so much Courtney. Glad we could help!

Rated 5 out of 5 stars

Amazing and beyond

This was not the first order and as previous all was as expected and beyond, quality products some of which only available through libra health. I cannot recommend this business enough and plus a great customer service.
Thank you libra health uk

November 3, 2021
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Reply from Libra Baby

Thank you so much, Giulls! What a lovely review. x

Rated 5 out of 5 stars

Absolutely wonderful service and…

Absolutely wonderful service and product from Libra Health, from contacting them initially via the chat function with my queries, through the ordering process to receiving my package all was faultless. I bought the VTec Genio laptop and it was a great price, well wrapped and delivered quickly. Top marks from me, I’ll be back again! Thanks❤️

October 28, 2021
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Reply from Libra Baby

Thank you Katy! Glad you like the laptop. Was tempted to get it for my kids too!

Rated 5 out of 5 stars

Very helpful

I advised them that the postage was expensive and they found a cheaper alternative which I was very pleased about and then posted it straight away so was very happy with the service!

October 20, 2021
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Reply from Libra Baby

Thank you Emily. We got there in the end! :-)

Rated 5 out of 5 stars

Very positive experience

Very positive experience. I ordered a couple of items and then realised I wanted to buy another thing so did a separate order. I didn't get a confirmation email for either of them so I emailed them to ask if it had been received and processed. I had a very quick response back which was very polite and friendly. And not only that, they went the extra mile and refunded me one of the delivery charges as they could send it all in one package. This company has been my saviour for my pumping journey as it's been near on impossible to find the products in the UK. Thank you!

October 9, 2021
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Reply from Libra Baby

Amazing review Xanathia, thank you! Glad to hear our products have saved your pumping journey. This is why we do what we do. :-)

Rated 5 out of 5 stars

Ordered some Perfume for my Wife and i…

Ordered some Perfume for my Wife and i am pleased to say how good the service was, the Website was easy to navigate and use, my gift arrived safely within 4 days, very impressive thank you.

September 15, 2021
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Reply from Libra Baby

Thanks Gavin! Hope your wife enjoyed the perfume. :-)

Rated 5 out of 5 stars

Excellent Service!

I asked for two specific teddies (there was a choice of 5 various ones), I didn’t think Libra would take any notice but they did and supplied exactly what I asked for and delivery turned up very quickly! Will definitely use again!!!

July 20, 2021
Rated 5 out of 5 stars

Brilliant shop, brilliant service!

Libra Health is a fantastic shop with so many great resources for parents, I love their selection of stuff and has got everything you need. Leanne is wonderful, so helpful and quick to respond, will definitely be shopping from here again, next day delivery service was perfect too, thank you so much!

July 20, 2021

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