Lidl Ireland Reviews 398

Most of products are good but a lot of staff (including management) have too much attitude, you have to be their "buddies" if you ain't, they will bully you.

I purchased a bagless Hoover with very poor suction. Service repair was supposed to contact me within two weeks. I am still waiting on the call.Very poor service

I shop here all the time. Be got the bridge bakery muffins this evening and found a HAIR in one of them 🤢 absolutely sick! Im glad I always cut my muffins in half!

More and more their Sirloin steaks (2pack) look fine at the front but have an amazing amount of fat and grizzle at the back. Shame on them

Lidl offers the best supermarket breads and rolls in Ireland! Delicious breads and rolls. The staff are very friendly and eager to help. Lidl offers the best products at a good quality and price!

No self checkouts, huge queues even just for 2 items. Also no options for lactose free and extremely poor selection for gluten free.. so useless to us. Won't shop there anymore.

Just purchased some Vietnamese hot and sour soups at your Castlerea store. Out date since the 25/10/25. Contacted customer service with regards to this and a past experience . Was literally blown off and antagonised by the rep. If I could give 0 stars I would.

The lidl plus app Ireland is absolutely useless a total waste of time and effort.

I bought a petrol chainsaw a little over 109 euro for it to not work brought it back to be told they don't take them back to contract coustmer service I tried to with a robot on the other end sent emails and no response I feel robbed never again will I shop there girl on the till was rude as always so ye lost another coustmer thurles branch

I did not know that the items that were on special value one had to use your Lidl plus app. I was never asked about the Lidl app when I was paying for the items in the Lidl Store Churchfield Cork. Then I was charged twice for clementines in a punnet which I did not get only in the netting bag.I was very dissatisfied with Lidl in Churchfield

This evening went to Lidl to purchase some Alcohol, the gentleman(being kind at the till was simply angry and obnoxious. A heavy set gentleman with beard (on till at 2040 on this evening Sunday) that has only been on staff of late but a decided impediment to the service that we normally get in this wonderful outlet. The outlet is the main one on Edward street in Tralee. This is not my first experience of this individual and trust me ,he is in the wrong job

Myself and my wife went shopping in coolock lido what a experience and awful, never never ever again ill shop there spend 45 mins shopping!!? We had e cards vouchers this was not the first time second time and said our card was blocked not one deakhead of manager around and not one speak English to help us, we had to put or shopping back disgracefull yous should be ashamed we had to put shopping back one by one, I should of left the hold there and walked out.

The Barn Eggs are not fresh. I have experienced for the second time that eggs sold in Lidl Knocknacarra are not fresh even though the date has a week left on it.

Lidl Tullamore super store super staff

Noreen was very unprofessional ,she couldnt even say hie, then i greeted her twice and pretended not to hear me, not the first time experiencing this from lidl New Ross.

Hello I’m a regular customer. To Lidl I live I Terenure I rang customer service asking could they check stock order the girl said she sent me a tex message but to no avail after twenty minutes I was ignore. The I rang again another hits said saying we don’t do this why are they making a fool of people there a disgrace. I work in customer service marks Spencer and we do jut treat our customers like this. Lidil u need to train people. Proper. Sorry u lost a customer who I spent hundreds. Did grsceful ok

It’s really disappointing to give one star to a store that has been my go-to for years, the store on Dublin road, Mullingar. Today, I brought back two boxes of lamb mince that I purchased just three days ago. The meat was putrid—brownish-grey in color and smelled terrible—even though it was still two days within the use-by date.

When I spoke to two customer service representatives, they told me it’s store policy not to accept returns of chilled items more than one hour after purchase. They also said they weren’t responsible for how I stored the meat. However, I showed them my receipt, which included several other meat products stored in the exact same way—and all of those were perfectly fine.

Despite this, they dismissed my concerns, insisting it was “store policy.” I left quietly, as I didn’t want to cause a scene, but I felt embarrassed and treated like someone trying to pull a scam. This behavior is unacceptable. To make matters worse, when I later called Lidl customer service, I was told that such a policy doesn’t actually exist.

With food prices constantly rising, it’s frustrating to have to throw away €10 worth of spoiled meat due to the store’s negligence. Sadly, this experience has made me decide to stop shopping there, even though it’s the closest store to my home.

Bought sirloin roast beef. Absolutely herendous. Doesn't mater how you cook its terrible.

Roscommon town Lidl....called for a few bits tuesday evening approx 7pm, usual Lidl selection, visit was marred by the surly unfriendly assistant....neither a hello or a goodbye......very bad look on Lidls recruitment dept!

(Lidl Rathfarnham) What an absolute JOKE of a store. I’m 25 years old, went in to buy THREE tiny cocktails with just 3% alcohol, along with some other stuff and was flat-out refused because I didn’t have my physical ID on me, while pictures of different documents were showed proving my age. Seriously? It’s insulting, ridiculous, and a complete waste of my time.
And the staff member who “dealt” with me? Rude beyond belief. Instead of showing basic respect, he spoke down to me, smirked, and treated me like I was some sort of child trying to sneak booze. The arrogance and attitude were unbelievable.
This isn’t customer service — it’s humiliation. Lidl clearly doesn’t care about common sense or treating people decently. Losing customers over something this pathetic shows just how useless their policies (and training) are. I left the store furious, embarrassed, and 100% certain I won’t be coming back.