Order of a light fitting was fulfilled but upon opening all the parts, one was found to be broken. Emailed the company to report this and request a replacement part but almost 2 months later still hav... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Does anybody know if this company is still trading?? Placed order 5/4/25 on a 2-3 day delivery. Over 7 weeks later no delivery. Have emailed 3 times without response. Phoned Friday & Tuesday pm bu... See more
I paid for next day delivery and while PayPal confirmed my payment, I've had no communication from Lighting at Home - no order confirmation or tracking. They don't answer their phones or reply to emai... See more
Do not order from this company. I made an order on 12 August 2023. It is now 20 September 2023 and the order has not been fulfilled. We have repeatedly contacted for updates and refunds and recei... See more
Company details
Information provided by various external sources
We are Lightingathome.co.uk. We're one of the nation's leading lighting retailers, with over 25 years of experience in the lighting industry; in fact we're one of the oldest lighting firm in the UK. We have extensive showrooms in Liverpool, Manchester and Leeds displaying all the latest ranges and we have accounts with every major lighting manufacturer from Mantra, Diyas, Franklite, Searchlight, Endon, Eglo, Phillips Lighting, Massive Lighting, JH Miller and many many more.. We're also the main supplier to many high street lighting companies and we're well established in the wholesale marketplace. We also specialize in supplying the UK's major building and development companies such as Barratt Homes, Wilmott Dixon, and major high street brands like Ted Baker to name but a few. We have literally kitted-out thousands of show homes throughout the UK. So what does this mean to you? Well, it means you get to benefit from our huge bulk buying discounts and from our amazing clearance lines. We'll always give you our best price; many of our products are discounted by 20% and some by as much as 55% off RRP.
Contact info
Sefton Business Park, Sefton Street, OL10 2JF, Heywood
- 0161 839 5900
- sales@lightingathome.co.uk
- www.lightingathome.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Replaced wall light fitting
Item I ordered was a replacement for a broken light fitting that I initially installed about 9 years ago. The item was in stock and despatched within a couple of days. Light fitting now installed and working ok. Total cost including postage and packing was rather pricy but I needed that specific item- so no choice.
Dressing mirror transformation
Excellent delivery and quality - has transformed the dressing mirror
Prompt efficient service
Prompt efficient service! Was anxious as it was lightbulbs, but very well packaged, and arrived in perfect condition.
good product excellent delivery
Good item
Good item, but damaged packaging and left on doorstep without any attempt to see if I was in, despite request not to do this. Probably not the fault of Lighting at Home, but the delivery company DPD, hence 3 stars. Item itself was unbroken, which was surprising, given the dents and tears in the box.
Lighting at Home have a good catalogue and prices, and I was pleased to find the same item still in stock after several years.
The service and product were both…
The service and product were both fabulous.
Speedy delivery.
Thrilled with the light. Looks very elegant.
Would certainly recommend
Product was shipped quickly.
Product was shipped quickly.
Price seemed reasonable.
Very good customer service
I received a light from this company which was faulty. Having contacted them, they resolved the issue within hours. Excellent service.
Very quick service for a replacement…
Very quick service for a replacement item which was difficult to find online.
Excellent product delivered on time
Excellent product delivered on time. A very good service.
Reasonably quick and safe delivery of a…
Reasonably quick and safe delivery of a solid metal outside light fitting.
Excellent price and a quality item
Excellent price and a quality item. Fast delivery, highly recommended.
Lovely quality set of candle sticks
Lovely quality set of candle sticks, product arrived on time and well wrapped . Was really worried when I ordered because website doesn’t inspire much confidence .....but was worrying needlessly
Had an issue with the ligting unit…
Had an issue with the ligting unit supplied. However, Lighting at Home swiftly dispatched a replacement part.
I ordered some bulbs
I ordered some bulbs, they arrived in good condition.
Got what i ordered but there seemed to…
Got what i ordered but there seemed to be a fair delay in sending it for some reason, but i would buy from them again
Excellent service as always
Excellent service as always. Easy to navigate website even though thousands of items are listed. Ordering process is straightforward with lots of payment options. Well packaged and delivered very quickly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








