The interface is not user friendly at all. Too much to do for simple tasks. When clicking on save all the openend boxes for title, metadiscription, url etc are gonna closed (when working on it for dif... See more
Company replied
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The interface is not user friendly at all. Too much to do for simple tasks. When clicking on save all the openend boxes for title, metadiscription, url etc are gonna closed (when working on it for dif... See more
Company replied
We've had some very insightful meetings with Sharlene from Lightspeed to update specific parts of our website and our SEO. She knows a lot of handy tools to give conversion a real GO. If she doesn't k... See more
We use Lightspeed now over 3 years as our POS system and recently added E-com functionality. We are very satisfied with Lightspeed and its support. The functionality is good, it is reliable and fast... See more
Lightspeed is not perfect but it is sufficient and works for what we need in our small retail shop. What i would wish was better, and the reason it only gets 3 stars, is that the system is not int... See more
Company replied
Het complete ondernemersplatform van Lightspeed ondersteunt ondernemingen die de ruggengraat vormen van de wereldeconomie. Het helpt ondernemers te vereenvoudigen, op te schalen en bij het bieden van uitzonderlijke klantervaringen. Ons online ondernemersplatform transformeert en verenigt digitale en fysieke processen door verkoop via verschillende kanalen, het uitbreiden naar nieuwe locaties, wereldwijde betalingen, financiële oplossingen en toegang tot leveranciersnetwerken. Opgericht in 2005 in Montréal, Canada, staat Lightspeed genoteerd op de New York Stock Exchange en Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). Met teams gevestigd in Noord-Amerika, Europa en Azië-Pacific bedient Lightspeed retail-, horeca- en golfondernemingen in meer dan 100 landen.
Netherlands
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We love working with Lightspeed in our store! Also very satisfied with the customer service. They make sure everything runs smoothly!
Great service and very helpful! With just two phonecalls and some emails we partnered up with Lightspeed and looking forward to work with them! This is the future.
Really friendly and helpful. We couldnt quite crack everything but I've been referred to the right person who can.
Plenty of needed options and a great service
Was able to answer all our questions and even thought of solutions for us that we thought we didn't need, but happy to know them now!
This software is very good. Takes some time to get used to, but support and training is very well organized and always standby
extensive tool with good support, certainly worth the little extra money!
I have just started using Lightspeed and i am very satisfied with the service and the training staff, they are really professional and advise you if needed. I would recommend Lightspeed to everyone.
Great service, If the support doesn't have an immediate solution they will work it out and come back to it in a timely manner.
Also, the call me back option is fantastic as it saves you to hold on the line to wait for a representative.
Best system on the market!
Support team is outstanding.
It's hard in today's day and age to please people and if you don't they will be quick to bash you online. I had a issue with one of my companies during set up and had to make some changes. I believe this is when you see the true colors of a business.
Thank you Lightspeed! Thanks for taking care of me not just this time but always! You've shown that you value me as a client time and time again! Thanks for listening, understanding and for taking care of me.
Dealing with clients and customer service is hard but you all make it easy!
Shout out to Kerry N! Big Hug! Thanks for going above and beyond!
Perfect software for you're Company.
Keep up the good work! Also great costumer service.
Fightwearshop.eu
Had a bit of a rocky road in the beginning, but I communicated that I wasn't happy and they fixed it rather quickly. In business we won't always be happy, but is it important people take responsibility when things don't go right and then implement a solution. Since then, it's been nothing but wonderful support and customer service - Coming from an American, this is quite rare to find in the Netherlands.
5 stars, highly recommended.
Keep up the good work!
Jesse aka "Burrito Dude" @ Burrito Dude Eindhoven
Great platform to build your webshop. Works very fast and has many possibilities to make your own unique shop. Besides that, the customer service is very good as well.
I am using Lightspeed now 1.5 year am I think it is very user friendly. Our company (shoebus.eu) has a website and a mobile shop on wheels. So we need the flexibility and speed of working. My experience is that Lightspeed can adapt to your way of working instead of the otherway around like most computersystems.
Ofcourse within certain limits but still.
Excellent software for retail and e-commerce. Great support desk!
Lightspeed is a very intuitive POS for your restaurant. It works quick, has regular updates and is easy to understand and use by new employees.
They can grow in customer support level, as it's often tricky to get the right person on the phone so you have to call or e-mail them yourself several times to get things done.
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