The interface is not user friendly at all. Too much to do for simple tasks. When clicking on save all the openend boxes for title, metadiscription, url etc are gonna closed (when working on it for dif... See more
Company replied
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The interface is not user friendly at all. Too much to do for simple tasks. When clicking on save all the openend boxes for title, metadiscription, url etc are gonna closed (when working on it for dif... See more
Company replied
We've had some very insightful meetings with Sharlene from Lightspeed to update specific parts of our website and our SEO. She knows a lot of handy tools to give conversion a real GO. If she doesn't k... See more
We use Lightspeed now over 3 years as our POS system and recently added E-com functionality. We are very satisfied with Lightspeed and its support. The functionality is good, it is reliable and fast... See more
Lightspeed is not perfect but it is sufficient and works for what we need in our small retail shop. What i would wish was better, and the reason it only gets 3 stars, is that the system is not int... See more
Company replied
Het complete ondernemersplatform van Lightspeed ondersteunt ondernemingen die de ruggengraat vormen van de wereldeconomie. Het helpt ondernemers te vereenvoudigen, op te schalen en bij het bieden van uitzonderlijke klantervaringen. Ons online ondernemersplatform transformeert en verenigt digitale en fysieke processen door verkoop via verschillende kanalen, het uitbreiden naar nieuwe locaties, wereldwijde betalingen, financiële oplossingen en toegang tot leveranciersnetwerken. Opgericht in 2005 in Montréal, Canada, staat Lightspeed genoteerd op de New York Stock Exchange en Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). Met teams gevestigd in Noord-Amerika, Europa en Azië-Pacific bedient Lightspeed retail-, horeca- en golfondernemingen in meer dan 100 landen.
Netherlands
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Nice company with a fast website platform.
great support from Hanneke Heuvelmans concerning the improvement of finding our newly started webshop (hondgezondshop.nl). Friendly, knowledgable and follows up on appointments.
Hans Breeveld (hondgezondshop)
All service i had with anyone off lightspeed has been good. Even if there is some personal friction the atitude with which you are helped is very good and a unique thing in the IT world. Program works fine and is stable.
The one major downside, and why even when i gave this program 5 stars, is that is doesnt have a option build in to connect with exact. Which is a huge letdown for us. We are reliable from a 3th party software but that is something we would prefer not to depend on. As we dont know when these guys pull the plug and than we have no alternative.
Lightspeed's cash register system is a delight to work with and their support team is wonderful. They listen and are extremely helpful.
Excellent support, friendly people ... in other words, you never feel alone with Lightspeed!
goede back office en nette afhandeling. Fijne apps.
Very good POS system.
Good reporting, easy to work with,
friendy helpdesk.
Hi Maggie,
You have helped me a couple of times now and I am very satisfied. You take time to listen to me and help me solve the issues I have starting a new webshop. And I also appreciate your quick response to my e-mails.
Thank you!
Kind Regards
Geeta
Use this platform now with 2 webshops, service is always quick and platform is stable. Great to to not worry about updates etc. Appstore is nice to add functionality.
The whole backoffice system of SEOshop, from adding pictures and text to the stock overview and invoices and orders, everything is very easy to understand and do ourselves. And it made our business run smoothly.
Geweldige service en up and running in no time.
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