I was looking for the Decoart brand, which is hard to find in the UK. Good choice and good prices - I was able to find almost everything I was looking for (Decoart Americana Acrylic paint in specific... See more
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Bought some foil rolls for my spellbinders GLIMMER system, Lily Grace Crafts have a great selection and are very reasonably priced. I was emailed when my order was shipped and it arrived within the gi... See more
I ordered several acrylic paints, which arrived after some delay. Three were iridescent paints of different colours but none of them contained any pigment whatsoever. I sent an email to the address s... See more
This was my second purchase from Lily Grace. They sell beautiful craft stuff. I am very happy wwith my quality Apple Barrel colours I bought from them. It is a good make and is not expensive at all. M... See more
Company details
Written by the company
Lilly Grace Crafts is committed to bringing you the best craft brands at great prices, covering a wide spectrum of craft products to meet every crafters needs. Whether you're into die cutting, card making, colouring, baking or soft crafts and everything else in-between, we've got you covered. We have a number of the leading craft brands on site, including Spellbinders, Cricut, Ranger, Tim Holtz, Decoart, Folkart, Cadence, Card-io and many, many more!
Contact info
North Place, 82 Great North Road, AL9 5BL, Hatfield, United Kingdom
- info@lillygracecrafts.co.uk
- www.lillygracecrafts.co.uk
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So, the ink I ordered DID arrive.
So, the ink I ordered DID arrive.
I owe Lilly Grace Crafts a big apology, as it was indeed Royal Mail who lied about having correctly delivered it. I found it on my doorstep today, a month later with my name and address on the delivery note. Thanks to whoever decided to finally give it back.
Was a bit disappointed for the money…
Was a bit disappointed for the money lot smaller than I thought it would be
BUYER BEWARE - PayPal now involved.
BUYER BEWARE! Oh how I wish I'd read the one star reviews first!
Only received a small part of my order and heard nothing more. That's when I read the reviews! Contacted the seller to say I would get PayPal involved if the rest wasn't sent. That initiated a response and I was told the rest of the items had been sent 'the day before'. 🤔 Several days later 2 more items arrived but still nearly £20 worth missing. Contacted seller again and never heard another thing!
PayPal have now had to resolve the issue!
Item never arrived, rubbish communication
One item didn't arrive. Emailed twice before I got a response. Told it would be shipped later that week. No item arrived. Emailed again, never even got a reply, so no idea how I request a refund. This was ordered May 16th, needed for a present on 8th June, so pointless receiving it now anyway.
Quickly dispatched
Good service and I love the earring…
Good service and I love the earring forget me not. In memory of my beautiful Mum,
Great products
Great products, love my mini inks! Easy to order and came quickly, will be back for more 😊
Easy to order online
Easy to order online. Website was easy to use. Goods arrived on time and we'll packaged
Very fast dispatch and delivery
I ordered my cutting die and it was very fast dispatch and delivery, would buy from Lilly Grace crafts again
I have not received the item yet as at…
I have not received the item yet as at 12th May ordered the 2nd May.
Low prices but slow delivery and many items out of stock.
i made a purchase because the prices were very competitive. Delivery was very slow. Items were sent out piecemeal and I had to chase up. A few weeks after placing the order I received refund notifications because a number of the items were not in stock. I missed out on a discount elsewhere because of the delay. Won’t be buying here again.
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