Lily & Ribbon LTD Reviews 

89
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed an order Sat 23/03/2024. Was charged Mon 25/03/2024. Still not received my order today, Tues 09/04/2024; despite the website saying the order will be dispatched the next working day for... See more

Rated 5 out of 5 stars

Ordered maternity swimwear and dresses this year. Excellent quality and outstanding customer service help when i asked about sizes. Thank you so much

Rated 5 out of 5 stars

What beautiful quality clothes - really pleased! I had been looking for comfortable activewear that allows me to have easy boob access for feeding my 3 month old son (aka the milk monster!) whi... See more

Rated 5 out of 5 stars

I've ordered a few items from Lily and Ribbon now. Their clothes are so comfy and lovely. Customer service is absolutely top notch, Tanya always responds so quickly and us super helpful. I'm normally... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Lily & Ribbon is an online boutique founded by Tanya who has been in retail for over 14 years. She was underwhelmed by the choice of maternity nursing wear during her pregnancy. The business mission is to put glamour back into maternity wear and nursing clothes. From fashionable maternity and nursing dresses to sexy maternity lingerie and flattering swimwear.


Contact info

3.9

Great

TrustScore 4 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(89)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent pump, efficient, easy to use. Would buy again

I am a UK based buyer. I brought the Smartpump as I wanted something that was compact, rechargeable and electric. I am so glad I found this pump! I also brought the bags.
It's effective, easy to use, relatively silent and so easy. I would def purchase again.
The communication from the team is also fantastic, dispatch was extremely fast. The price is comparatively excellent. 5* all the way.
For those wondering - there are no customs fees.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Return Customer

My second time ordering from Lilly and ribbon and as before I'm really pleased with the products and their quality!

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I received my maternity nightie with a personalised hand-written note. The product quality was very good and it looked exactly as in the pictures.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Happy with purchases

I bought two nightdresses for my daughter. She was delighted with the style and quality. She used them both before and after her son’s birth. Through no fault of the company there was a delivery issue but they sorted it out nonetheless and with good grace.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous PJs and excellent online…

Gorgeous PJs and excellent online shopping experience!

I bought the purple Serenity maternity & nursing pyjama set for my sister's birthday. I had a slight panic as wanted to change the size I originally placed the order for and the customer service was excellent! I was able to exchange the size before it was shipped.

The quality of the pjs felt super luxurious, not to mention beautifully stylish. I actually wanted some for myself as loved the lace design on the back and the top overall but I'm not pregnant!

Lily & Ribbon have some of the loveliest maternity wear I've seen. I would highly recommend them!

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely jeans and some of the only ones…

Lovely jeans and some of the only ones I could find in a long length (I’m 5’11”). Always get a lovely handwritten note inside with the order. I would say they are a slightly loose fit so if you’re inbetween sizes get the smaller size. The jeans have plenty of stretch in them.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Today I received my gorgeous nightie…

Today I received my gorgeous nightie and dressing gown.. they are a lovely fit and so cosy!!! I will be wearing them now at 35 weeks pregnant and through the nursing stage and beyond 😍 very pretty and elegant and worth every penny xxx

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Huge thanks to Tanya who was absolutely brilliant. I was enquiring about a dress that I'd had my eye on for a summer wedding, and she not only answered straight away but she sorted the website and ensured my item was dispatched today: she is the absolute best!:D would highly recommend :)

January 18, 2021
Unprompted review
Rated 5 out of 5 stars

The greatest ever breast pads and company!

This is my second time round breastfeeding and as I leak so so badly, i can safely say I have tried more or less every breast pad- disposable and cloth- out there, I have leaked through every single one. These are just amazing, they’re an absolute game changer and may well prolong my breastfeeding journey. I no longer worry about leaks day or night, they’re so comfortable I don’t even notice they’re there and even wearing tight clothes on the top they’re very discreet. I will buy a set for every new mum I know from now on. They are absolutely worth every penny and I wish could tell every breastfeeding mumma about them. I also emailed the company a couple of times regarding a few questions I had and every time received a friendly, speedy reply from Tanya, company Founder. I can’t wait to order more and will be hopefully purchasing some feeding friendly clothing from them come payday to further support this brilliant company. Massive thank you to Lily & Ribbon!

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

What a great company! 5 stars!

Great company! The order process and customer service was excellent and arrived quickly too. I was desperate to find some breast pads that would that were a bit more substantial than the ones I had from boots and supermarkets. The night pads I found from Lily and Ribbon were exactly what I needed. A great quality product that worked and made such a difference to my nights. I wouldn't hesitate to recommend this company to others and thank you for finally allowing me to get a good, DRY nights sleep!

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

Love these maternity jeans!

Love my new maternity jeans from Lily & Ribbon - nice snug fit on legs and bum using my pre-bump size. At first the black stretch section was a little loose over the bump but it's fitting really well now and room to grow. Feels like a soft hug around my belly :)

January 6, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look