Placed an order Sat 23/03/2024. Was charged Mon 25/03/2024. Still not received my order today, Tues 09/04/2024; despite the website saying the order will be dispatched the next working day for... See more
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Ordered maternity swimwear and dresses this year. Excellent quality and outstanding customer service help when i asked about sizes. Thank you so much
What beautiful quality clothes - really pleased! I had been looking for comfortable activewear that allows me to have easy boob access for feeding my 3 month old son (aka the milk monster!) whi... See more
I've ordered a few items from Lily and Ribbon now. Their clothes are so comfy and lovely. Customer service is absolutely top notch, Tanya always responds so quickly and us super helpful. I'm normally... See more
Company details
Information provided by various external sources
Lily & Ribbon is an online boutique founded by Tanya who has been in retail for over 14 years. She was underwhelmed by the choice of maternity nursing wear during her pregnancy. The business mission is to put glamour back into maternity wear and nursing clothes. From fashionable maternity and nursing dresses to sexy maternity lingerie and flattering swimwear.
Contact info
Chase Road 282, N14 6NZ, London, United Kingdom
- 0203 0263675
- info@lilyandribbon.com
- www.lilyandribbon.com
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Easy returns
I bought some maternity jeans and leggings from Lily & Ribbon. The jeans were great, but the leggings weren’t for me. Easy return and quick payment, would use them again.
Bought a lovely maternity coat from…
Bought a lovely maternity coat from here. Tanya was great help at getting the correct one dispatched for me. Good quality too. Would definitely recommend Lily and Ribbon!
Wonderful quality nursing wear
What beautiful quality clothes - really pleased!
I had been looking for comfortable activewear that allows me to have easy boob access for feeding my 3 month old son (aka the milk monster!) while also being suitable to squeeze in a quick bit of yoga or HIIT when I have 10 mins to myself every now and then.
The Emily and Hannah racer-back tops in particular are silky-soft and well-thought-out for nursing - the built-in support means I don’t even need to wear a bra, so great for my milk supply!
Perfect in every way - would highly recommend!
Excellent quality clothes and outstanding customer service
This is my fourth purchase from Lily and Ribbon and I am so pleased yet again with the quality and style of the clothes as well as the outstanding customer service. I meant to leave a review sooner but moving house during the pandemic whilst being pregnant meant lots of things got missed. At least now this review includes orders I have made since having my baby for nursing wear too so shows how consistently great Lily and Ribbon has been.
My first order was for the Sophia maternity black jeans. Great fit and much nicer than than any of the other, more expensive, maternity jeans I bought from other pregnancy clothing retailers. They're so nice I will continue wearing them for a long time as they still fit without my bump. I have also bought the peplum shirts for wearing whilst nursing and a couple of other nursing tops and one dress. The fabric of each is worth commenting on as they are all really soft and hang nicely. Everything washes and tumble dries well. Each order arrives wrapped beautifully in tissue paper with a personal card from Tanya. Little touches like this are so nice especially in lockdown. I addition to the great clothes quality the customer service has been outstanding. I have contacted Lily and Ribbon on two occasions and both times the CS has been amazing. I have recommended shopping at Lily and Ribbon to all pregnant and nursing mummy friends..looking forward to my next purchase!
Lovely products and have received…
Lovely products and have received excellent customer service
Great and prompt delivery and really…
Great and prompt delivery and really prompt reply when querying a (reluctant) return.
I struggled to find the right maternity…
I struggled to find the right maternity wear but Tanya and her team made it easy. You can tell that they really understand and care about their customers. Highly recommend.
Curve breast pads
I really like the 12 hour breast pads. They are soft and last, but only if you turn the around. I’ve found that if you leave them the same way up they leak as they’re not very quick at absorbing the milk during a let down (though that might just be me having strong let downs)
Finally found the perfect maternity swimsuit!
After I placed an order for a swimsuit in two sizes, I received a call to see if I needed help with sizing. Tanya changed the sizes I ordered and shipped two over to me. The bloom swimsuit in red not only feels amazing on, it fits perfectly, and is so flattering (finally!). I can’t wait to wear it on holiday. Will definitely be back to order more items from this friendly and helpful company.
TRULY AMAZING CUSTOMER SERVICE!
I have had a truly outstanding experience with this company -Tanya from Customer Services was so amazing! My item that I originally ordered was out of stock, but she called me directly from the warehouse to help me source an alternative and sent it out very speedily. This is above and beyond what any large business would do for you, and it felt so good to support a small business (especially in these uncertain times) who truly treat their customers with value! The warmth and professionalism of this company is so refreshing. I have been singing about this company from the rooftops ever since, and will continue to do so. If you are after maternity wear, this is the place for you. The quality of the garment I received was amazing to top it off too!
Great service and great clothes!
Great service and great clothes!
I LOVE my buys from Lily and Ribbon.
They arrived promptly, the clothes are great quality and well-made, and the customer service was fab.
Would definitely recommend, thank you!
Lovely clothes
Lovely clothes that will be able to wear far beyond maternity. Friendly and helpful customer service. Will definitely shop again.
I’ve loved my purchases from Lily and Ribbon!
I’ve loved my purchases from Lily and Ribbon. They arrived on time and are of great quality, I bought two sizes and the returns process was just as straightforward.
Thank you- will definitely be buying more and have already recommended to my friends :)
Lovely nightdress and robe came…
Lovely nightdress and robe came beautifully wrapped and very quickly. I spoke to a very helpful and friendly lady on the phone about sizing. Will definitely shop again from Lily & Ribbon.
Fantastic products and service
Fantastic products and service. Would definitely recommend! I had a couple of queries about what size to order and the lady I spoke to was so lovely and helpful. When the items arrived, the sizing was perfect and the quality was brilliant. Nice to have things to make you feel wonderful during this exciting journey!
Genuinely the best customer service I…
Genuinely the best customer service I have ever received. Not only did Tanya help me to get exactly what I needed in the right size (and answered emails very quickly!), she was exceptionally friendly and gave a very personal service throughout. One item didn’t suit me, and the return could not have been easier. I can’t wait to get more things from them and will definitely be a repeat customer. Thank you so much! What a great experience.
Favourite maternity clothing site!
Great, personable customer service and lovely products. I had no issues with returns either so now I'm a repeat customer.
Dressing a bump made easy!
Dressing a bump, especially for hot weather is not always easy but these denim shorts are the comfiest shorts and they look amazing! They arrived so quickly and I couldn’t be happier with them!
Fantastic business
I just wanted to say how fantastic these breast pads are. I’ve gone from sleeping with a towel folded up down my top to avoid waking up sopping wet. To being able to have a comfortable nights sleep.
I will be recommending this to anyone and everyone I speak to.
Fantastic company. Nice to stumble across a down to earth business.
Good service
Good service - ordered T Shirt in Small. Turned out to be too small around hips but returns process available. Had to use Live Chat to get a working link for Royal Mail free returns, but it all worked smoothly. Now awaiting my refund but trust it will come.
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