Lily's engineer, Richard spent the day with us setting up our new phones. He was very friendly attentive, and helped with any initial issues we were having. He went above and beyond to make sure we we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Aidan and Ollie have been amazing, from the very first point of communication, throughout the journey and install, to the very end. They been nothing but professional, helpful and punctual. There... See more
Company replied
Beijhon, the Lily engineer, was very pleasant to work with. He kept me informed about what was happening during the install. We had some issues with the previous provider, and he kept very calm... See more
Company replied
Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent... See more
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Company details
- Conference Calling Service
- also in
- Cloud Computing Service
- Cloud Storage Service
- Computer Security Service
- Telecommunications Service Provider
- Video Conferencing Service
Written by the company
Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
Remove the hassle from your business services!
Written by the company
- At Lily, we provide innovative and cost-effective solutions to SME’s.
Contact info
Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, United Kingdom
- 0343 507 1111
- marketing@lilycomms.co.uk
- www.lilycomms.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Patrice was super helpful
Patrice was super helpful; and was able to install and complete issues with our new 8x8 system we were struggling to download and set up and he went around our office to ensure we were all completed
thank you
May 12, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello Vanessa,
Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice!
Lily
We had a very positive experience with…
We had a very positive experience with Lilli Coms Ltd. Their team was professional, responsive, and easy to work with from start to finish. Communication was clear throughout the process, and they made sure everything was handled efficiently and on time.
What stood out most was oliver’s excellent customer service and attention to detail. Oliver was always willing to answer questions and made the whole experience smooth and stress-free.
A massive thank you to Oliver who has attended more then once and Aidan who visited our office initially with Oliver.
I would highly recommend Lilli Coms Ltd to anyone looking for reliable and professional service.
May 11, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Ana,
Thank you for your feedback! We appreciate your positive comments about Oliver. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!
Thanks again and take care,
Lily
Hamzah was very helpful setting up add…
Hamzah was very helpful setting up add ins for Claude AI on my system.
May 11, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello,
Thank you for taking the time to leave us a 5-star review and your comments regarding Hamzah!
Lily
Hamzah was incredibly helpful and…
Hamzah was incredibly helpful and friendly in getting my new device set up. He went out of his way to ensure I had all I needed on my new machine.
May 11, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello Ellie,
Thank you for your feedback! We appreciate your positive comments about Hamzah. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!
Thanks again and take care,
Lily
Hamzah
Hamzah - was very help came out within 15mins and solved our issue.
May 10, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello,
Thank you for taking the time to leave us a 5-star review and your comments regarding Hamzah!
Lily
Patrice from Lilly Technical Support…
Patrice from Lilly Technical Support was extremely helpful and professional in resolving the issues with my laptop. They were patient, knowledgeable, and made the whole process straightforward and stress-free. Patrice successfully helped me reconnect and print to the office printer, ensuring everything was working properly before finishing the support session. Excellent customer service and technical support throughout — very much appreciated
May 8, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi George,
Thank you for your wonderful review!
Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
We will make sure to pass along your appreciation to Patrice!
Thanks again,
Lily
5* Customer Service
Always a great experience with any Lily Comms interaction. Cheers for helping, Benny!
May 7, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi R Stimpson,
We're delighted to hear you're pleased with the service provided by Benny!
Thanks for leaving your review,
Lily
Aidan and Ollie have been amazing
Aidan and Ollie have been amazing, from the very first point of communication, throughout the journey and install, to the very end. They been nothing but professional, helpful and punctual. There work has been flawless, showing great workmanship and attention to detail. Will always rave on about these 2 from Lily!!
Amit
Director
Divine Group
May 7, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Amit,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
Ashley was very helpful and sorted my …
Ashley was very helpful and sorted my IT problem out promptly
May 7, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Lloyd,
We're delighted to hear you're pleased with the service provided by Ashley!
Thanks for leaving your review,
Lily
Jack was really helpful and responsive
Jack was really helpful and responsive! Also fixed our wifi issue really quickly !
May 6, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Paige,
We're delighted to hear you're pleased with the service provided by Jack!
Thanks for leaving your review,
Lily
Great service!
Dealt with Jacob, knowledgeable and good to talk to, sorted my issues with my MacBook connectivity in good time, many thanks!
May 6, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Robin,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
EXCELEENT SERVICE FROM RICHARD CAVANAGH
Richard Cavanagh was very professional, helpful, and knowledgeable. Keep it up and please dont lose him.
May 1, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi HP Fabric,
We're delighted to hear you're pleased with the service provided by Richard!
Thanks for leaving your review,
Lily
Brilliant Service
I got to speak to someone (Chris) straight away. He was excellent! Polite, calm, knew how to fix the issue and resolved it quickly. Brilliant service - thank you!
May 1, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Richard,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
We will make sure to pass along your appreciation to Chris!
Thanks again and take care,
Lily
Oliver was very helpful and…
Oliver was very helpful and professional when helping us to move our services over to Lily.
April 29, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi David,
We're delighted to hear you're pleased with the service provided by Oliver!
Thanks for leaving your review,
Lily
We have been collaborating with Lily…
We have been collaborating with Lily for several years now, and I would like to share a note of appreciation regarding Deja Hall. Her professionalism and troubleshooting skills are outstanding. I often reach out to her because she is truly someone who can help and remains patient with any queries that come up.
April 29, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Hanna,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!
We will make sure to pass along your appreciation to her!
Thanks again and take care,
Lily
Yet more great service from Jacob and…
Yet more great service from Jacob and the team at Lilly. Always a quick and professional job.
April 28, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Mark,
We're delighted to hear you're pleased with the service provided by Jacob.
Thanks for leaving your review,
Lily
Jason is very helpful and efficient.
Jason is very helpful and efficient.
April 23, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Ysobel,
Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob.
Lily
Richard was very capable and helpful as…
Richard was very capable and helpful as well as friendly.
April 23, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Classic Cleaners,
We're delighted to hear you're pleased with the service provided by Richard.
Thanks for leaving your review,
Lily
Appalling service
We have been contacting the phone for months as the Internet and phones keep going down. Our guests are appalled. The latest was they could not send an engineer for at least two weeks. I could not recommend Lily to anybody..
April 20, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Ronald,
We're sorry to hear of your experience and we are aware that our Technical Support Team have contacted you in relation to the challenges and to reach a full resolution as quickly as possible.
Kind regards,
Lily
Excellent service from Beijhon today
Excellent service from Beijhon at Lily Communications today. He was brilliant at getting our system and voicemail set up quickly and efficiently. The staff training was clear and easy to follow, making sure we all felt confident with the setup. Highly recommend Beijhon and the team for their professionalism and support!
April 17, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello,
Many thanks for your review! Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
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