Linkedupalarms Reviews 192

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

In less than 2 years the battery has gone on kitchen alarm, with a 10 year warranty I contacted the company but from what I can tell they are no longer running. Disappointed

Rated 1 out of 5 stars

I purchased a linked up alarm set including a carbon monoxide detector. 10 year battery warranty, and after 3 years the battery has failed in one of the smoke detectors. Reached out to the company a... See more

Rated 1 out of 5 stars

I purchased a linked up alarm set including a carbon monoxide detector which comes with a 10 year battery warranty, and after 3 years the battery has failed in the carbon monoxide detector. Reached o... See more

Rated 5 out of 5 stars

Alarms were delivered very quickly. I had a problem linking all alarms and found instructions a bit confusing. Called technical support who ran through linking them together. Was very simple and only... See more


Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Their phone is always busy and they don't call back despite assurances!!!!!!!!!!

I have been keen to engage with this company to supply some smoke/heat alarms but I am really struggling to get them to contact me despite leaving my details several times on voicemails and requesting call backs.

The products sound quite good although I did have concerns over the number of other reviewers that mentioned faulty units (which were generally replaced promptly). A lack of reliability in something so critical has got to be a bit of a worry.

However, the fact that they don't seem interested in contacting me, even before they have my money has got to be a concern. What are my chances of getting through to them if the alarms don't work or I need some advice further down the line?

So, I am now looking elsewhere for my alarms.

October 19, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Iain, sincere apologies you are feeling this way about our company and service. Providing excellent customer service is always top priority for us and it is never our intention to make you feel like this. Can you please email us on sales@linkedupalarms.com regarding this and we will resolve any issues for you.

Rated 5 out of 5 stars

Be alarmed with Linked up Alarms!

When I was researching a purchase of linked alarms I found I had made a good choice with linked up alarms.
They gave good advice on installing which I downloaded and used to set up the alarms.
The alarms were delivered on time at a good price and I would recommend this company highly.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. Very clear information and advice- all relevant to Scots Law. Really helpful when I asked for something specific. Used the company before - and certainly will again. Many thanks

March 17, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Marie, thank you so much for taking the time to write us a 5 star review. We're glad to know you have a good experience with Linked Up Alarms.

Rated 5 out of 5 stars

Great customer service from John

Many thanks to John who, very patiently, helped me link up my alarm system today over the phone. It now works as it should. With his help it was easy peasy. Shame it took me nearly a year to contact the company for help!

March 13, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Linda, thank you so much for the 5 star review. We're glad to know you managed to set up your alarms with John's help. We will certainly pass this kind message over to him.

Rated 5 out of 5 stars

Supper alarm company

Our fellow electrician told us about linkedupalarms so we decided to use their products and they have been very good our own customers are please with these alarm as they are very reasonably priced and the service with the company is excellent any problems ad their quick to help great doing business with them .
Jennifer and Stewart Macdonald

December 2, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Jennifer and Stewart, thank you so much for taking the time to write such a wonderful review. We're glad to know you and your clients are happy with our products. We hope to continue doing business with yourselves in the future.

Rated 5 out of 5 stars

Wonderful service,I intend to buy more

A great customer experience,from advice on what alarm units I need to prompt delivery and relatively simple to set up,even for someone as technologically challenged as me.
I had an immediate callback on asking for advice on the helpline.Siobhan talked me through the steps and with clear instructions had the system interlinked within minutes.She and Caroline provide an excellent service.I have no hesitation recommending this product and service.

March 3, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Mary, thank you so much for such a kind review! We're glad to know you had a great experience with Linked Up Alarms. Please don't hesitate to contact us again if we can assist further - we're always happy to help :)

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, great communication. We have used these products a lot in our business and find them easy to use and cost effective for our customers.
Highly recommend.

December 20, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Thank you so much for the 5 star review and for the continuous support. We're happy to know you are enjoying our products. Please don't hesitate to contact us if we can assist.

Rated 5 out of 5 stars

Had a really good experience buying…

Had a really good experience buying from this company .Bought 2 sets really easy to set up .Great del service within a few days .

November 4, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Shirley, thank you for writing us a 5 star review and for sharing your experience with us.

Rated 5 out of 5 stars

Exellent product

Exellent product and very prompt delivery service, easy to install.

February 2, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Thank you so much for the 5 star review Brian. We're glad to know you found our products easy to set up.

Rated 5 out of 5 stars

Excellent product

Excellent product , easy to install . Quick and prompt delivery. Customer service was excellent the Staff are very Friendly and helpful.

January 18, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hello, thank you so much for the 5 star review and the compliments - it means a lot to us! We're glad to know you found the set up process easy. Please don't hesitate to contact us if we can assist in any way.

Rated 5 out of 5 stars

Excellent customer service 5/5

I have decided to give this company 5/5 due to the way in which they deal and respond to customer enquiries. Very proactive and customer focused. I have actually recommended them to other who require alarms.

January 11, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Susan, thank you so much for leaving us a 5 star review and for sharing your experience with Linked Up Alarms. Please don't hesitate to contact us if we can assist in any way.

Rated 5 out of 5 stars

Easy follow instructions for…

Easy follow instructions for installation , good technical advice line

January 3, 2023
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Hi Mick, thank you for the 5 star review and for sharing your feedback with us.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, easy to set up and i stall. I did have an issue with one smoke detector, it was replaced quickly with no fuss.

December 12, 2022
Unprompted review
Linkedupalarms logo

Reply from Linkedupalarms

Thank you so much for leaving us a 5 star review and for sharing your experience with us. We're always happy to help!

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