Linley & SimpsonReviews 

Stephen Shodia, I do appreciate your prompt response to the issue we raised.
Which was attended to under 24hrs.
I'm satisfied with the work done and the response received.

Very responsive service. Liam and Kirk kept me up to date with progress on a daily basis. Very knowledgeable team. Highly recommend.

Liam’s a proactive member of the team and importantly keeps us informed of progress when we’re in a letting process. Great work.

Amazing from start to finish! Very personable and made our first purchase easy. Hannah from the Hull office showed us round and was in constant communication - she was so lovely! Super professional and smooth process, thank you.

Lovely team, especially Paige who helped me get my offer in and answered all my questions. And Michael who showed me around the property who was very informative and patient with me and all the family that came too! Thanks all

Liam helped out a lot during the process. Clear communication and kept in contact throughout. Great service overall!

Both Michael and Paige were an absolute pleasure to deal with throughout the process. Very efficient and personable. Would 100% recommend. Same goes for Inez.

Susan has been extremely helpful and responsive to all issues I brought up and has been able to resolve very tricky situations for me during my tenancy. Her professionalism is world class. Highly reccomend.

It’s taken me months to write this review. I’ve been so traumatised by my experience with Linley and Simpson, Ilkley branch and I will NEVER rent with them again.

They’re a bunch of entitled children who all need specialist training in client communications and just basic decency. Especially Ami Woods who made sure even my final moments of exiting the property were equally as horrendous as the rest of my time spent dealing with them. Cheers Ami. I’m not sure where your aggression comes from, but seek help.

I was treated appallingly from start to finish. Upping my rent ridiculous amounts (and then when I decided to leave, put the property on the rental market for LESS than they were trying to charge me, a long standing tenant)

They illegally entered my property without my permission and one time I came home to find a man in my house doing a gas check and was terrified. I thought I was being robbed.

They left me without heating and hot water for 10 days and I practically had to beg for a reduced rent that month. It could have been fixed much sooner, but I was waiting on a plumber who was on holiday to come back home!! Meanwhile I was having to drive my children to the other side of Leeds and back to my mother’s house so they could get a hot shower.

I’m yet to meet a fellow tenant who has positive things to say about L&S.

They deserve to be shut down. Or at the very least, treated with the same non existent respect they show others. I hate you all.

Lauren T was amazing, she was so helpful throughout and so quick at responding. The entire process was smooth and I would 100% recommend her to anyone moving.

Linley & Simpson are always available to help. I am particularly impressed with Lauren Turnbull. She is very friendly, helpful and efficient. She always makes sure that we are kept up to date with every step of the process. Any questions we have are always answered in a timely fashion.

Lauren was incredibly helpful and sweet, made sure to keep us updated and helped us with any questions, we had. She had reassured us so we never felt stressed about the move-in or agreement details

Linley and Simpson have managed my properties for years and they do a great job. Special shout to Emily, Zak & Natalie! Thank you!

Professional, competent, reliable

I would just like to say a big thank you to Ami for assisting with our property work request so efficiently. Once again great communication with Linley & Simpson and especially Ami. Ami has managed to sort the request so quickly that the electrician is attending within two weeks of our request being made. Thank you again.

Make sure you never rent with this bureaucratic shambles of a corporate entity. Dealing with problems in the house will be difficult as their contractors are inept. The staff cannot communicate as they are likely on minimum wages and simply care about their lives (as they should). Do not rent with companies like this, landlords are terrible but at least you can speak with an individual rather than a corporate entity. Never again!

Efficient and helpful
Had a great experience with Kirk Marriott at the Sheffield branch. Sorted out issues with my flat and the tenant swiftly. Great service.

It was great,great customer service also.Lauren Turnbull was brilliant!

The work was completed to a very high standard. He was professional, polite, and respectful throughout the whole process. He worked neatly, paid attention to detail, and left everything clean and tidy when he finished. I’m very happy with the service and would definitely recommend him.

The work was carried out quickly and effectively.