We received excellent advice and service throughout the process of selling the house. Excellent sales advice from David, Excellent sales process achieving a good price, Sadly the first buyer cou... See more
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Review summary
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Karla, at the the Harrogate branch, was simply wonderful throughout the entire process, which culminated in me and my partner finding a perfect rental property. Karla managed the viewings of multi... See more
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I regularly use Linley and Simpson on a let only service. Most of my properties are in Leeds which is why I seldom use their branch in Harrogate. However, it is great when you deal with the same pe... See more
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Brilliant service throughout. Huge thanks to Eva, Molly, Laura and the rest of the team who answered many of our questions throughout the buying process. A really stressful process made a lot li... See more
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Company details
About Linley & Simpson
Written by the company
Linley & Simpson; Yorkshire at heart.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Contact info
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, United Kingdom
- feedback@linleyandsimpson.co.uk
- www.linleyandsimpson.co.uk
4.8
Excellent
5K reviews
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The service provided at the Holmfirth…
The service provided at the Holmfirth branch has been disgraceful and unhelpful. Certainly would not use again for rental properties.
The response below does not acknowledge the fact that the estate agents made the error in the documentation
January 1, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for taking the time to leave your review. We're sorry to read that you were disappointed with your experience and that our service did not meet your expectations.
We always aim to provide helpful and professional support to our landlords, so we're disappointed to hear that you feel we fell short on this occasion.
We understand that your concerns relate to documentation issued during the tenancy, and we're sorry that our explanation of the position did not meet your expectations. While we are unable to discuss the details of individual cases in a public forum, we appreciate your feedback and will ensure your comments are shared with the relevant management team.
We wish you all the best for the future.
I have never experienced such poor…
I have never experienced such poor customer service. Dealing with this letting agent has been a constant battle. The only thing they have been consistent with is their incompetence.
We moved out in mid-June and had to chase for our checkout report. Once it was finally sent, we responded promptly, only to be met with complete radio silence by Umara. The matter is now with the Tenancy Deposit Scheme (TDS).
After speaking to friends and reading other reviews, this seems to be a recurring pattern with L&S—particularly claiming a property requires a "deep clean" if tenants haven't used their recommended cleaning company.
We're now being told our apartment requires both a deep clean and a professional carpet clean, yet we've been informed by our former neighbours that renovation works are currently taking place in the property. It raises serious questions about the legitimacy of these proposed deductions (note no actual cost of anything has been provided).
Interestingly, my previous review of this company was removed.
June 13, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for taking the time to share your feedback. We are sorry to read about your experience and appreciate that this situation has been frustrating for you.
As your tenancy deposit is currently being considered through the Tenancy Deposit Scheme (TDS), we are unable to comment on the specific details of the case in a public forum
Great experience
Great experience. Cal was extremely kind & helpful throughout, going above and beyond to get things done for us and dealt with any issues we had promptly. Would highly recommend, it made selling our house so much less stressful!
July 10, 2026
Unprompted review
Reply from Linley & Simpson
Thank you, Emily, for your very kind review, it is very much appreciated.
All the best - Cal
The response to my complaint about the…
The response to my complaint about the fire alarm fault was treated with high level of urgency, Andrew responded to my mail with ASAP and connected to the contractor and the contractor came and fixed it within 24hrs of my report.
That's great and timely. Thank you Linley and Simpson team for your great service.
July 3, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your kind review.
We're delighted to hear that your concerns were dealt with promptly and that Andrew was able to respond quickly and arrange for the issue to be resolved within 24 hours. It's great to know that you were pleased with the level of service you received.
We'll be sure to pass your kind feedback on to Andrew and the team. Thank you for taking the time to share your experience, and we're always here if you need us in the future.
So sorry it has taken so long to leave…
So sorry it has taken so long to leave this review. I can't thank Lauren enough from Linley & Simpson for all the support and guidance she gave us throughout the application and beyond. Nothing was too much trouble. I would give her 10 stars but unfortunately it only goes up to 5.
Lauren is a credit to the company. Never in all my years has an advisor been so supportive.
Thank you Lauren. All of your hardwork is very much appreciated. I'm just sorry we didn't get to meet Lauren to thank her in person upon collecting the keys as she was on annual leave x
June 26, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear about the exceptional support you received from Lauren throughout your application and beyond. It's fantastic to know that nothing was ever too much trouble and that her guidance, professionalism and dedication made such a positive difference to your experience.
We'll be sure to pass your lovely feedback on to Lauren—she'll be absolutely delighted to read your kind words. Thank you for taking the time to leave this review, and we hope you're very happy in your new home.
Great response to a maintenance issue
Great response to a maintenance issue, friendly front of shop staff, professional and customer focused ethic. Thanks again.
July 1, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your kind review.
We're delighted to hear that your maintenance issue was dealt with promptly and that you found our team friendly, professional and customer-focused throughout.
We really appreciate you taking the time to share your feedback. Thank you for choosing Linley & Simpson, and we're always here if you need us in the future.
Avoid this company
Avoid this company put flytippers and drug users in properties who cause a problem to neighbours
July 10, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your feedback. We're sorry to read that you have concerns about your experience.
Linley & Simpson takes reports regarding anti-social behaviour and tenancy management seriously and works within its legal obligations when investigating and responding to such issues.
As your review does not provide enough information for us to identify the circumstances, we would welcome the opportunity to look into the matters you've raised. Please contact our Customer Services team at feedback@linleyandsimpson.co.uk with further details so we can investigate.
Prompt and professional
Thank you Grace for your prompt action and advice to help us resolve an issue
July 11, 2026
Unprompted review
Reply from Linley & Simpson
Hi Ella, thank you very much for your review. I’m glad that we were able to resolve this issue quickly and that you were happy with the outcome. If you need anything if the future, please don’t hesitate to reach out and I would be happy to help - Grace
I have used the services of Linley &…
I have used the services of Linley & Simpson in Bingley twice, once as a buyer 2 years ago & more recently, as a landlord.
As a buyer, the service I received was flawless, from start to finish, I had zero complaints.
As prospective landlords, we dealt firstly with Verity who we found to be very knowledgeable & extremely professional throughout.
The viewings for our property were the responsibility of Andy who was fabulous and handled the entire procedure with kind professionalism. Andy provides a
1st class service, responding quickly to any emails we sent and answered all our questions & concerns.
I would not hesitate to recommend Linley & Simpson, they are a great team!
June 22, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear that you've had such positive experiences with our Bingley team, both as a buyer and now as a landlord. It's fantastic to know that the service you received was seamless throughout and that Verity's knowledge and professionalism, together with Andy's excellent communication and support, made the letting process such a positive experience.
We'll be sure to pass your kind comments on to Verity, Andy and the rest of the Bingley team—they'll be delighted to hear your feedback. Thank you for your recommendation and for choosing Linley & Simpson. We look forward to working with you again in the future.
Very effective and efficient reletting with no void.
Zak and the team were great in reletting our property achieving a new high for the room and dealing with it all very effectively and efficiently with no void between tenants. Keep up the good work guys.
July 9, 2026
Unprompted review
Reply from Linley & Simpson
Thanks Mark for your continued support and for choosing the Sheffield team to rent out and look after your property. It’s so good to see that Zak helped with the turnaround so quickly and professionally!
Liam helped make the move we’ve…
Liam helped make the move we’ve experienced so easy, we have been stressed throughout the week but he made us less stressed so we could enjoy the process. Thank you for your help Liam, allowing us to move into our first home together
Many thanks
William and Chantelle
July 9, 2026
Unprompted review
Reply from Linley & Simpson
Hi Chantelle and William, thanks so much for leaving Liam the review, so nice to hear that the move went so easily!
Sophie is very helpful
Sophie is very helpful, immediate action, problem solving and professional services provided.
June 22, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your kind review.
We're delighted to hear that Sophie has been so helpful and that you've been pleased with the prompt, professional service you've received. It's great to know that she was able to take immediate action and help resolve any issues.
We'll be sure to pass your lovely feedback on to Sophie. Thank you for taking the time to share your experience.
We’ve had trades people out on a few…
We’ve had trades people out on a few occasions now and I can honestly say that L&S and their contractors are excellent. Helpful and efficient. I’d really recommend them to anyone!
July 7, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your fantastic review.
We're delighted to hear that you've had such positive experiences with both our team and our contractors. It's great to know that the work has been carried out efficiently and that you've found everyone helpful throughout.
Thank you for your recommendation—it really does mean a lot to us. We appreciate your support and look forward to continuing to assist you whenever you need us.
Kieran was fantastic
Kieran was fantastic! Very helpful from start to finish in the progression of my enquiry
July 2, 2026
Unprompted review
Reply from Linley & Simpson
Hi Pete, Thank you very much for your review. We wish you all the best with your purchase. Kind regards, Team Headingley
Positive renting experience
So far I’ve found renting through Linley & Simpson to be a positive experience. The application process was thorough but straightforward, and all documentation was handled swiftly. Most importantly, where maintenance issues have arisen, they have been easy to report, and handled to a high standard in a fairly timely manner. My understanding is that each tenancy has one agent assigned to dealing with these, so in this case credit should go to Nicole Stanley at the York branch of Linley & Simpson.
July 7, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear that your experience renting with Linley & Simpson has been such a positive one. It's great to know that you found the application process straightforward and that any maintenance issues have been easy to report and resolved to a high standard.
We're especially pleased to hear your kind comments about Nicole. We'll be sure to pass your feedback on to her and the York team—they'll be delighted to know their efforts have been appreciated.
Thank you for taking the time to share your experience, and we hope you continue to enjoy your tenancy with us.
Such friendly staff that go above and…
Such friendly staff that go above and beyond for you. George is quick with his responses and is very helpful and always ensures that he finds the information needed to resolve any problems you may have. Would highly recommend
June 8, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for the kind words, Adam! It has been a pleasure helping you find somewhere with us!
I am happy with the repairs
I am happy with the repairs. All were done well.
July 7, 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your kind review.
We're delighted to hear that you're happy with the repairs and that the work was completed to a good standard. It's great to know we were able to resolve the issues to your satisfaction.
Thank you for taking the time to share your feedback, and we wish you all the best.
Prompt Response
Stephen Shodia, I do appreciate your prompt response to the issue we raised.
Which was attended to under 24hrs.
I'm satisfied with the work done and the response received.
July 6, 2026
Unprompted review
Reply from Linley & Simpson
Hello, thank you for the kind words . I'm happy to assist with organizing the boiler switch repair. Feel free to get in touch another time.
Very responsive service
Very responsive service. Liam and Kirk kept me up to date with progress on a daily basis. Very knowledgeable team. Highly recommend.
July 3, 2026
Unprompted review
Reply from Linley & Simpson
Thanks so much for the review of Liam and Kirk it really means a lot to us and the team!
Liam’s a proactive member of the team…
Liam’s a proactive member of the team and importantly keeps us informed of progress when we’re in a letting process. Great work.
July 6, 2026
Unprompted review
Reply from Linley & Simpson
Thanks Andrew for the comments about Liam, it’s nice to hear he is keeping you informed and up to date with the process and taking that proactive approach!
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