Linley & Simpson - SheffieldReviews 

761
TrustScore 5 out of 5

4.8

57 Green Lane, S3 8BB Sheffield, West Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From start to end we were kept notified of all updates, Lauren Turnbull was ace! Professional, efficient and really easy to talk to, while she was on holiday the rest of the team were fully briefed an... See more

Company replied

Rated 5 out of 5 stars

Lauren was incredibly helpful and sweet, made sure to keep us updated and helped us with any questions, we had. She had reassured us so we never felt stressed about the move-in or agreement details

Company replied

Rated 5 out of 5 stars

Linley & Simpson are always available to help. I am particularly impressed with Lauren Turnbull. She is very friendly, helpful and efficient. She always makes sure that we are kept up to date with eve... See more

Company replied

Rated 5 out of 5 stars

I've been trying seven years to get an extra mattress (not mine, was left over when the bed was replaced) removed from my bedroom, were it was just sat taking up space. I had contacted Linley & Simp... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Agents
  4. Real Estate Rental Agency

About Linley & Simpson - Sheffield

Written by the company

Linley & Simpson; Yorkshire at heart.

Bringing local knowledge and strong values together to put people first.

We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.

Our team of over 250 staff, and the family of 21 branches, share the same mission:

Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.

By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.

Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.

We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.

Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.

Linley & Simpson. Professional. Down to Earth. Yorkshire.

Contact info

  • 57 Green Lane, S3 8BB, Sheffield, West Yorkshire, United Kingdom

  • 01142758333

4.8

Excellent

TrustScore 5 out of 5

761 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(761)

1,266 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Liam helped out a lot during the process. Clear communication and kept in contact throughout. Great service overall!

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lauren T was amazing

Lauren T was amazing, she was so helpful throughout and so quick at responding. The entire process was smooth and I would 100% recommend her to anyone moving.

July 1, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

It's wonderful to hear that the entire process was smooth and that you would highly recommend the service to others. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Very helpful

Linley & Simpson are always available to help. I am particularly impressed with Lauren Turnbull. She is very friendly, helpful and efficient. She always makes sure that we are kept up to date with every step of the process. Any questions we have are always answered in a timely fashion.

June 22, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

It's wonderful to hear that our team is always available to help and that you're so impressed with the service you've received. We're delighted to know that you feel well-informed throughout the process and that your questions are always answered promptly.

Rated 5 out of 5 stars

Lauren was incredibly helpful and…

Lauren was incredibly helpful and sweet, made sure to keep us updated and helped us with any questions, we had. She had reassured us so we never felt stressed about the move-in or agreement details

June 30, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

It's wonderful to hear that our team member was so helpful and reassuring throughout your move-in process. We're glad they kept you updated and answered all your questions, making it a stress-free experience!

Rated 5 out of 5 stars

Great work

I had an excellent experience with my lettings consultant (Lauren Turnbull) from start to finish. They were professional, friendly, and always quick to respond to any questions I had. They made the whole renting process straightforward and stress-free, keeping me updated every step of the way.

Their knowledge and attention to detail gave me confidence throughout and they went above and beyond to ensure everything was handled efficiently. I really appreciated their helpful attitude and excellent customer service.

I would definitely recommend them to anyone looking for a smooth and positive letting experience. Thank you for making the process so easy!

June 26, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

We are so pleased to hear about your excellent experience with our lettings consultant. It's wonderful to know that their professionalism, responsiveness, and attention to detail made your renting process straightforward and stress-free. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Linley and Simpson have managed my…

Linley and Simpson have managed my properties for years and they do a great job. Special shout to Emily, Zak & Natalie! Thank you!

June 30, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Thank you so much for your wonderful review! We are delighted to hear that you've had such a positive experience with our team over the years. It's fantastic to know that our colleagues have provided great service.

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful
Had a great experience with Kirk Marriott at the Sheffield branch. Sorted out issues with my flat and the tenant swiftly. Great service.

June 26, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Thank you so much for the recognition for Kirk and how swiftly he sorted out the problem and kept the tenant happy!

Rated 5 out of 5 stars

Linley & Simpson, Sheffield

From start to end we were kept notified of all updates, Lauren Turnbull was ace! Professional, efficient and really easy to talk to, while she was on holiday the rest of the team were fully briefed and knew exactly where things were at, in all an excellent experience with Lauren and Linley & Simpson in Sheffield. Thank you.

June 8, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Wonderful to see the team working together and keeping you updated, great shout out for Lauren too, she will be thrilled!

Rated 5 out of 5 stars

Friendly Agents

Had a move in on 22nd and the agent Lauren was super friendly and helpful with our move in. Not just on the day but obviously getting us set for move in and will be in touch throughout.

June 22, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

So nice to hear that Liam was available throughout the process of your move in, enjoy your new home!

Rated 5 out of 5 stars

Liam was professional

Liam was professional, friendly, and very responsive throughout. He dealt with my request promptly, kept me informed, and made the process straightforward. I really appreciated his helpful attitude and excellent customer service.

June 24, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Thank you for taking the time to leave the review for Liam, it’s great to have this kind of feedback!

Rated 5 out of 5 stars

Lauren Turnbull who dealt with our…

Lauren Turnbull who dealt with our rental was an absolute star from start to finish. Lauren was patient and professional and dealt with our every enquiry,.
Only sorry we didn't get to thank her in person as she was on leave the day we collected our keys.

June 1, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Thanks Paul, Lauren was disappointed she missed you too but is back from annual leave now and happy to help with anything moving forward!

Rated 5 out of 5 stars

Great service

Viewings were done really professionally and effectively by Liam. Couldn't have asked for anymore

June 24, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

We strive and pride ourselves on giving great service to all of our clients and it’s so good to hear and see Liam looked after you,

Rated 5 out of 5 stars

The missing keys…

The help and understanding I got from liam Lewer. Made what was a very stressfull morning alot better.

He was very helpfull, and tryed his very best to resolve the issue.

June 24, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Thanks for leaving the review for Liam, problems happen and we are always on hand to help!

Rated 5 out of 5 stars

Friendly and helpful service

Kirk was super friendly when showing us round our flat and whenever we have rang the agents with any enquiries Lauren has been super friendly and helpful providing us with the necessary details

June 20, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Great that the team were helpful and friendly and thanks for the shout out to Kirk and Lauren!

Rated 5 out of 5 stars

Emily

Emily does a fantastic job managing my property. She's reliable, proactive, and always keeps me informed. I highly recommend her services.

June 25, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Thanks Pauline it’s been an absolute pleasure having you as a client for all these years , we appreciate and value your comments and feedback!

Rated 5 out of 5 stars

Emily and Natalie have managed my…

Emily and Natalie have managed my rental property for several years and have always been great to work with. They’re friendly, professional, and always quick to help whenever anything comes up. Communication is excellent, and I know I can rely on them to keep things running smoothly. I’d happily recommend Emily and Natalie to anyone looking for helpful and dependable letting agents.

June 25, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Really appreciate you taking the time David, to leave a review for the team and especially Natalie and Emily!

Rated 1 out of 5 stars

the worst estate agents ever dealt…


the worst estate agents ever dealt with! Never get a response when works needed doing in the house. Boiler broke early december reported as usual was told to wrap our 3 month old up to sleep as the boiler could take 2 weeks to fix cooker which was part of the house then broke again in december was told to eat sandwiches while they tried to deal with the landlord was without a cooker/oven for over a month. Black mould in our sons room which was never dealt with as we was told it would be. Tiles above the bath then because loose was told it would be fixed they came to measure and never showed up when followed up with estate agents we kept getting told they were trying to work out dates and they would let them selves in whenever to fix the issue which we then told them absolutely no one was to enter without us being there as we had a dog and then it became our issue and was never fixed. We had kitchen tiles loose and falling doors falling off constantly cracks in the walls bowing ceiling etc and noting was ever done. We was made to feel ridiculous for reporting these things which were half of what we could have reported and left us in a home with a baby which was very clearly unsafe.

June 30, 2025
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Thank you for taking the time to share your feedback.

We are sorry to read about your experience and are concerned by the issues you have described. We take reports of maintenance concerns seriously and would like the opportunity to investigate the matters you have raised as a matter of urgency.

Please email us at feedback@linleyandsimpson.co.uk, including your property address and any relevant details, so that we can carry out a full review and respond to your concerns directly.

We appreciate you bringing this to our attention and look forward to hearing from you.

Rated 5 out of 5 stars

Excellent support for tenants

Liam turned around a tenant reference letter for me in record time, and this has been a great help in support of my dealings with the local council.

Thanks Liam, you're a star - job well done!

June 23, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

It’s good to know that Liam acted quickly for you and managed to get everything you needed in record time!

Rated 5 out of 5 stars

Thanks Kirk Marriott

Thank you Kirk Marriott for all your support and help in getting all things sorted in terms of finding and moving home. You made the process & Journey simple. Thanks & kudos👏

June 22, 2026
Unprompted review
Linley & Simpson - Sheffield logo

Reply from Linley & Simpson - Sheffield

Great to hear that Kirk helped and looked after you throughout the moving process!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look