Linley & Simpson - WakefieldReviews 

171
TrustScore 4.5 out of 5

4.6

68 Northgate, WF1 3AP Wakefield, West Yorkshire, GB


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Rated 5 out of 5 stars

We have let our property through Linley and Simpson the past four years which has been an effortless process. They provided a very efficient and professional service, solving any problems with ease.... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Ella Hodson at the Wakefield branch and all I have to say is a big thank you to Ella :). This is my first rental property therefore this was all unfamiliar territory to me and... See more

Company replied

Rated 5 out of 5 stars

I was very happy with the professional service from Wendy Passmore the senior lettings consultant (Wakefield) at Linley & Simpson, who arranged everything for me. She kept me informed through every st... See more

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Rated 5 out of 5 stars

Ebony is one of the most professional and helpful people we have ever had the pleasure of working with us. she has goen out of her way to help - even offering to meet us at the property in her own ti... See more

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Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Agents
  4. Real Estate Rental Agency

About Linley & Simpson - Wakefield

Written by the company

Linley & Simpson; Yorkshire at heart.

Bringing local knowledge and strong values together to put people first.

We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.

Our team of over 250 staff, and the family of 21 branches, share the same mission:

Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.

By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.

Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.

We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.

Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.

Linley & Simpson. Professional. Down to Earth. Yorkshire.

Contact info

  • 68 Northgate, WF1 3AP, Wakefield, West Yorkshire, United Kingdom

  • 01924375245

4.6

Excellent

TrustScore 4.5 out of 5

171 reviews

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4.6

All reviews

(171)

1,261 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service from Linley and Simpson…

We have let our property through Linley and Simpson the past four years which has been an effortless process. They provided a very efficient and professional service, solving any problems with ease. We decided to sell the property due to retirement and Linley and Simpson could not have been more helpful in arranging redecoration, viewings and managing the whole sale process. We are very grateful to Steven Noble who was outstanding in helping us sort problems with the property before it was sold. Nicola Sharples was also excellent as the sales coordinator and very professional managing the buyer . Thank you both.

May 15, 2026
Unprompted review
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Reply from Linley & Simpson - Wakefield

We are so pleased to hear about your positive experience with us over the past four years, from letting to selling your property. It's wonderful to know our team provided such efficient and professional support throughout your retirement transition. Thank you for sharing your kind words.

Rated 5 out of 5 stars

Best team in Wakefield

I want to express my sincere appreciation for Fiona and Ella — they have truly been God‑sent. They broke all records in finding me a tenant, securing one within just a week of advertising. Their communication throughout the process was exceptional: clear, consistent, and reassuring at every stage.

Their professionalism, efficiency, and genuine care made the entire experience smooth and stress‑free. I couldn’t have asked for a better team to work with, and I’m extremely grateful for their outstanding service.

Highly recommended.

February 23, 2026
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you Joel for your extremely kind feedback. We are so pleased we found you some great tenants quickly for your lovely new build property. We look forward to a long working relationship with you. All the best from Fiona, Ella and the rest of the Wakefield team

Rated 5 out of 5 stars

I have been dealing with Ella Hodson at…

I have been dealing with Ella Hodson at the Wakefield branch and all I have to say is a big thank you to Ella :). This is my first rental property therefore this was all unfamiliar territory to me and I can say that from my initial enquiry, viewing and right up to my acceptance for a tenancy, Ella has been consistently informative and a pleasure to deal with. Ella guided me through all the processes and took away the stresses I had. Thank you Ella.

February 12, 2026
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you so much for your kind words! We’re thrilled to hear that Ella Hodson at our Wakefield branch made your first rental experience smooth and stress-free. She takes pride in guiding our clients every step of the way, and your feedback means a lot—Ella will be delighted to hear this!

Rated 1 out of 5 stars

The worst letting agency ever

The worst letting agency ever. I rented with them when I was younger and got ripped off with my bond. I stupidly rented with them again thinking things might change with the new bond security rules. I was a decent and respectable tenant for 6 years in the same property. However Linley and Simpson Wakefield took no time in taking money again from me, threatening me about going to the bond company at a time when I was going through a hard time in my life and assured me the only way to get my money back quickly was to take their 'deal'. Not only this, they used the utilities at my property between the dates I handed my keys back and the end of the tenancy date which cost me money in gas and electric, for which they are refusing to pay for because according to them it is my responsibility to pay for this, even though I couldn't have possibly used any gas or electric as they held my keys.
If you like getting your rent put up every single year regardless of inflation, getting your bond taken off you regardless of how well you look after a property and then having the company use your utilities after you move out and charge you for the privilege then by all means go for it with these clowns.

February 3, 2026
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your feedback. We’re very sorry to hear about your experience. Unfortunately, we are unable to locate your details on our system. Could you please email us at feedback@linleyandsimpson.co.uk with further information about the property you rented so that we can investigate and assist you further?

Rated 1 out of 5 stars

Appalling company do not use this…

Appalling company do not use this company , the worst experience I have had , they keep holding deposits from you and when the application has been withdrawn and don’t refund the money back and make up a load of lies when asked why I am not eligible for a refund , avoid at all costs

January 23, 2026
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were unhappy with your experience.

All applications are assessed using the same criteria, which includes standard referencing checks such as income verification and identity confirmation. Decisions are made based on these checks alone, and we do not discriminate, all applicants are treated fairly and consistently.

Holding deposits are managed in line with current legislation and our published terms, which explain when a refund may or may not be applicable if an application is withdrawn or cannot proceed.

Rated 5 out of 5 stars

Great service

Great service from the first introductions and discussion with Fiona Scott, through to tenant application and onboarding that has been dealt with by Ella Hodson. I've opted for the dolly managed service and so far it has been faultless.

November 21, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

We're happy to hear that the service has been faultless, from the initial discussions to the tenant application. Thank you for your positive feedback and for choosing our managed service.

Rated 5 out of 5 stars

I have used Linley & Simpson in…

I have used Linley & Simpson in Wakefield for a number of years to let a property. We are pleased with the service received from the whole team including most recently with Ella Hodson. Thank you for continued effort to provide a quality service to tenants and landlords.

October 15, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind review, Andrew it has been a pleasure working with you and I hope we can continue working together in the future – Ella

Rated 5 out of 5 stars

Ella Hodson was an amazing…

Ella Hodson was an amazing proffessional and helpful. I would highly recommend Linley & Simpson.

October 13, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind words Angela, I am please that you are happy with the service I provided in the process of finding you a tenant – Ella

Rated 5 out of 5 stars

Ella Hudson has been very helpful in…

Ella Hudson has been very helpful in getting a tenant into our property. She communicates effectively and is clear on situations. Thank you Ella!

October 10, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for you kind review, it has been a pleasure helping your find a new tenant- Ella

Rated 5 out of 5 stars

Great experience

I had a great experience with Ella in Linley & Simpson. They managed the rental of my property in a very professional and efficient way. Communication was always clear, and they kept me updated throughout the process. The whole letting was handled smoothly and without stress, and I felt confident that everything was being taken care of properly.

I would definitely recommend [Agency Name] to anyone looking for a reliable and trustworthy letting agency.

September 29, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind words Hamid, I am pleased that you are happy with the service I have provided throughout the process of finding you a new tenant – Ella

Rated 5 out of 5 stars

Thanks to Ella and Linley & Simpson for…

Thanks to Ella and Linley & Simpson for making the moving property journey stress free and very easy
The support was great excellent service throughout

September 24, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you so much for your kind words! We’re delighted to hear that Ella and the team were able to make your moving experience stress-free and straightforward. It’s wonderful to know you felt well supported throughout the process, and we really appreciate your feedback.

Rated 5 out of 5 stars

New Tenancy

Ella Hodson was very efficient at finding a new tenant and communicating each step in the process. Steven Noble has been so helpful organising contractors for us for work needing to be done during a period of unoccupancy. Thank you both.

September 16, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind feedback! We’re delighted to hear that Ella and Steven provided such efficient and helpful support, both in finding a tenant and organising necessary work. We’ll be sure to pass on your compliments – it’s always wonderful to know our team has made a positive impact.

Rated 5 out of 5 stars

10/10

Everything was very smooth, fast. Wendy was lovely for helping us with everything and we are so happy with everything.
Thanks again!

September 24, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind feedback! We’re thrilled to hear that everything went smoothly and quickly, and that Wendy was able to support you throughout the process. We’ll be sure to pass on your compliments – it’s wonderful to know you’re so happy with your experience.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I would like to say a big thank you to Ella Hodson at Linley & Simpson Wakefield for all her help during my move to a new property. From the very beginning, she has been supportive, professional, and patient, always quick to respond to my questions and guide me through each step of the process.

Moving can be stressful, but Ella made it so much easier by keeping me informed, explaining everything clearly, and showing genuine care. She went above and beyond to make sure I felt reassured and confident at every stage.

I am very grateful for her assistance and highly recommend her to anyone looking to rent through Linley & Simpson. Thank you, Ella, for your kindness and professionalism!

September 23, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind words, Tatiana I am so please that you are happy with the service that I have provided, it has been a pleasure helping you and I hope you and your family are happy in your new home – Ella

Rated 5 out of 5 stars

Thanks to Ella

Thanks to Ella,
For her help in finding a new tenant- kept me up to speed with everything. Always had excellent service from Linley & Simpson. Also wanted to mention Fiona too who is always very efficient and to Wendy for your email updates. Much appreciated

September 23, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind review, Keeley we are all pleased that you are happy with the service that we have provided, and we look forward to continuing working with you – Ella, Fiona and Wendy

Rated 5 out of 5 stars

Ella Hodson

Ella Hodson, thank you so much. You were very helpful and kind sorting out all my problems.

September 23, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you for your kind review Jakub, I am pleased that you are happy with the service that I have provided and I hope you are happy in your new home – Ella

Rated 5 out of 5 stars

Wendy was incredibly supportive and…

Wendy was incredibly supportive and helpful throughout the entire process and has made sure to get in contact in a very timely manner. She has made the whole experience as smooth as possible for me.

September 16, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Thank you so much for your kind feedback! Wendy will be thrilled to hear your comments. We’re delighted she could make your experience smooth and supportive throughout the process.

Rated 5 out of 5 stars

Great experience

After not such a great experience elsewhere, I decided to go into the Wakefield branch for some help with finding a flat for me and my partner. I was greeted by Wendy, who was so lovely and helpful, and assisted me with booking some viewings. After we viewed a flat and fell in love with it, Wendy helped us with our journey and explained the process clearly and was always very speedy to get back to me with any questions I had. We felt very reassured throughout the process and it definitely made our stressful time of moving a lot easier. It was lovely to go into the branch to show our ID documents and the team there greet us with a smile and welcome, and we felt very looked after. Thank you very much I will recommend Linley and Simpson to anyone that is looking to move.

August 26, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

Hi Sophie, thank you so much for such lovely feedback! I’m so happy that we could help you after having a negative experience elsewhere. You have been a pleasure to work with, and I wish you and your partner the best of luck with your upcoming move in.
– Wendy

Rated 1 out of 5 stars

Shocking company who dont offer any support

Shocking company.

Cant manage anything In my eyes. There clients propery damaged mine and 3 months later I still cant get them to deal with but they they outright refuse to pay for my contact to fix the issues.

No manager will call you back and emails take over a week to get a weak no support reply.

I was going to let these rent my apartment out but I wouldn't let them manage a shopping list.

July 17, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

We appreciate you bringing this to our attention and are sorry to hear about the damage to your property and the difficulties you’ve experienced. We understand that you’re already in contact with our central maintenance team, and we’ll ensure they continue supporting you to resolve these issues as quickly as possible.

Rated 5 out of 5 stars

Good communication fast dealing with…

Good communication fast dealing with placing a Tennant for me Thank you to Ella Hodson

August 26, 2025
Unprompted review
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Reply from Linley & Simpson - Wakefield

We're happy to hear that the process of placing a tenant was smooth, and our communication met your expectations. Thank you for your positive feedback.

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