Lissaire Reviews 

220
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the device very convenient for handling shirts and dresses, saving plenty of time during busy mornings and daily routines. Many people appreciate the straightforward setup process and how smoothly the machine operates on delicate fabrics without causing any damage. Some reviewers were not happy with delivery times and overall product performance on certain garments. Customers mentioned difficulties with returns, noting that sending items back to the manufacturer can be complicated, slow, and expensive. A few buyers also experienced frustrations regarding customer support responsiveness when trying to track missing packages.

What people talk about most

Product

Consumers find product to be ambiguous with highly divided experiences regarding its performance and quality.... See more

Quality

Customers had ambiguous experiences with quality. While many reviewers felt the appliance is well made and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the device is simple to use and saves a... See more

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a wide range of experiences. Many consumers... See more

Customer service

People report ambiguous experiences with customer_service, as opinions are sharply divided. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I debated on a 5 star review, and although the outcome was perfect, there was a bump along the way. The original tracking issued for the shipment was cancelled. In our correspondence back and forth... See more

Company replied

Rated 4 out of 5 stars

Delivery took about 10 days, which matched the estimate. The machine arrived in proper branded packaging and felt sturdy straight out of the box. I’ve mostly used it for blouses and trousers so far. I... See more

Company replied

Rated 5 out of 5 stars

I wear shirts most days for work so this has cut down a lot of morning hassle. No dry cleaner run no ironing board and no rushing around looking for one clean shirt. I can freshen up what I need witho... See more

Company replied

Rated 5 out of 5 stars

My dresses are the main reason I bought it and it handles them beautifully. Silk pieces always feel too delicate for my iron so I usually avoid pressing them myself. This makes them look neat without... See more

Company replied


Company details

Written by the company

At Lissaire, we believe life is for living not ironing. We set out with a simple mission: to transform one of the most tedious household chores into something effortless, freeing you to start your days calm, ready, and stress-free. Our signature solution, the Lissaire Smart Ironing & Drying Machine, brings that mission to life. With a quick attachment of a shirt, trousers or even shoes, you simply select your settings, press start, and let Lissaire do the rest. In minutes your clothes come out crisp, dry, and ready to wear no ironing board, no stress, no sweat. We built Lissaire with three values at heart: convenience, quality, and everyday ease. Designed to handle a wide range of garments shirts, trousers, dresses, polos, and shoes our system is meant to fit seamlessly into modern, busy lives. More than just a product, Lissaire is part of a lifestyle shift. We want to give our users back their time and energy so they can focus on what really matters: mornings without rush, comfort without compromise, and clothes that look good with minimal effort. Your satisfaction matters to us. We stand behind our product with a commitment to quality, good design, and support so Lissaire isn’t just another device, but a dependable part of your daily routine.


Contact info

3.6

Average

TrustScore 3.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(220)

220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Time saving and worth it for busy…

Time saving and worth it for busy schedule

March 11, 2026
Lissaire logo

Reply from Lissaire

Dear Sangishetty,

Thank you for your review — we really appreciate it.

We’re delighted to hear that Lissaire is helping save you time and proving worthwhile for your busy schedule. That’s exactly what we designed it for.

Thank you again for your support and for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

I had a pleasant experience with…

I had a pleasant experience with Lissaire company... I really love the ironing machine. The only "bad" thing is I waited almost 3 weeks for it to arrive, but I recommend everyone to be patient, this company is really professional!

April 2, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Јелена,

Thank you so much for your kind and thoughtful review.

We’re delighted to hear that you had a pleasant experience with Lissaire and that you love the ironing machine — that means a lot to us.

We also really appreciate your patience with the delivery time. While international shipping can sometimes take a little longer, we’re glad to hear you felt it was worth the wait.

Your recommendation and support truly mean a great deal to us — thank you again for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

10/10 service

10/10 service

I recommend this store to everyone. I even got my mom one. It makes life so much easier

April 7, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Nikola,

Thank you so much for your kind review.

We’re delighted to hear that you’ve recommended Lissaire to others — and even got one for your mom! That means a lot to us. It’s wonderful to know the product is making life easier for you both.

Thank you again for your support and for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

Very good product

March 9, 2026
Lissaire logo

Reply from Lissaire

Dear Dragos,

Thank you for your review — we really appreciate it.

We’re pleased to hear that you’re happy with the product and that it’s meeting your expectations.

Thank you again for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 4 out of 5 stars

The device works as advertised

The device works as advertised, but there were NO printed directions provided. Also, the packaging was very cheap and not worthy of the product price. Overall I'm very pleased, but Lissaire needs to refine the customer experience.

March 7, 2026
Lissaire logo

Reply from Lissaire

Dear, Thom,

Thank you for your thoughtful and balanced review — we really appreciate your feedback.

We’re pleased to hear that the device is working as expected and that you’re overall happy with the product. That means a lot to us.

We also sincerely appreciate your comments regarding the instructions and packaging. We understand how important a complete and premium experience is, and this is something we are actively working to improve. While we do provide a user manual video on our website and instructional content on our YouTube channel, we recognise the value of clear printed guidance and are reviewing this as part of our ongoing improvements.

Your feedback on packaging is also noted, and we are continuously working to enhance this aspect to better reflect the product itself.

Thank you again for your honest feedback and for choosing Lissaire — it genuinely helps us improve.

Kind regards,
Hana / Lissaire

Rated 1 out of 5 stars

it took too long for 1 shirt and T…

it took too long for 1 shirt and T shirt to be iron.
Also its not perfect smooth still can see the crease and already wrap put aside the carton.so dispointed

March 9, 2026
Lissaire logo

Reply from Lissaire

Dear Fauziah,

Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations.

Lissaire works differently from a traditional iron, using heated air and garment tension rather than direct pressure. For best results, garments should be slightly damp and properly positioned on the frame, as this allows the system to smooth the fabric more effectively. Cycle times and results can also vary depending on fabric type and thickness.

We understand that if garments are fully dry or not correctly tensioned, results may not appear as smooth as expected. Our user manual video on the website and instructional videos on YouTube demonstrate the optimal setup and can help improve both performance and efficiency.

If you would be open to it, we would be happy to provide personalised guidance based on the garments you are using. Please feel free to contact our support team at info@lissaire.com
with your order details.

Kind regards,
Hana / Lissaire

Rated 1 out of 5 stars

This product is a let down

This product is a let down! It does not work as advertised even after sufficiently wetting the garment. It is a hot fan for $200.00 USD. Now, if you had the sense to have a water tank and steam came out....that would be an impressive product. Ask your product manager to resign and give your marketing boss a promotion!

March 7, 2026
Lissaire logo

Reply from Lissaire

Dear Dahmas,

Thank you for your feedback. We’re very sorry to hear that the product did not meet your expectations.

We understand your frustration, and we appreciate you taking the time to share your perspective. Lissaire is designed to work using heated circulating air and garment tension rather than steam, which allows for hands-free drying and smoothing. However, we recognise that if expectations are based on traditional steam irons or steamers, the experience can feel different.

For best results, garments should be slightly damp and properly positioned to allow the system to create enough tension to reduce wrinkles effectively. Fabric type and thickness can also impact the final outcome.

That said, we take feedback like yours seriously and will pass it on to our product team as we continue to improve both the product and overall experience.

If you would be open to it, we would be happy to review your case further or provide personalised guidance to help you achieve better results. Please feel free to contact our support team at info@lissaire.com with your order details.

Kind regards,
Hana / Lissaire

Rated 1 out of 5 stars

The parts do not fit together.

The parts do not fit together.

March 7, 2026
Lissaire logo

Reply from Lissaire

Dear Deborah,

Thank you for your feedback. We’re sorry to hear that you’re having difficulty assembling the product.

The components should fit together securely when aligned correctly, so what you’ve described is not typical. In some cases, this can be due to orientation during setup or a part not being fully seated.

We would recommend taking a quick look at our user manual video on the website or our instructional videos on YouTube, which show the correct assembly step-by-step.

If you’re still experiencing issues, please contact our support team at info@lissaire.com with your order details (and ideally a photo or short video), and we’ll be happy to assist you directly or arrange a suitable resolution if needed.

Kind regards,
Hana / Lissaire

Rated 2 out of 5 stars
Lissaire logo

Reply from Lissaire

Dear John,

Thank you for your feedback. We’re sorry to hear that you found the instructions unclear.

We understand how important clear guidance is, especially when using a product that works differently from a traditional iron. We are continuously working to improve our instruction materials to make setup and usage as straightforward as possible.

In the meantime, we do have step-by-step instructional videos available on our YouTube channel, as well as a user manual video on our website, which many customers find helpful for understanding the correct setup and achieving the best results.

If you would like, we’d be more than happy to guide you personally. Please feel free to contact our support team at info@lissaire.com with your order details.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars
Lissaire logo

Reply from Lissaire

Dear Geraldine,

Thank you for your kind review.

We’re delighted to hear that you found our team knowledgeable and kind — that’s exactly the level of support we strive to provide.

We truly appreciate your feedback and your support.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

Only to recommend

Their customer service is truly top-notch—friendly, responsive, and always ready to help. The overall service is incredibly smooth and efficient, making everything so easy from start to finish.

What I love most is how much time it saves me—everything is streamlined and hassle-free. On top of that, the shipping is impressively fast, which just makes the whole experience even better.

Highly recommend Lissaire to anyone looking for quality and convenience!

March 30, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Marc,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear that you had such a positive experience with both our product and customer service. Providing friendly, responsive support and a smooth overall experience is incredibly important to us, so your feedback truly means a lot.

It’s fantastic to know that Lissaire is saving you time and making things more convenient — that’s exactly what we aim to deliver. We’re also pleased that your delivery experience met your expectations.

Thank you again for your recommendation and for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

This was intended as a gift for my…

This was intended as a gift for my mother, but I ended up buying one for myself, too. We both really love the ironing machine, it takes just a few minutes to iron and we don't need to do anything really! recommend Lissaire store

March 27, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Nacrtaj,

Thank you so much for your wonderful review.

We love hearing that what started as a gift turned into something you both enjoy — that’s such great feedback for us. It’s fantastic to know that Lissaire is making ironing quick and effortless for both you and your mother.

Your recommendation means a lot to us, and we truly appreciate your support.

Thank you again for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 1 out of 5 stars

Item not yet delivered.

February 17, 2026
Lissaire logo

Reply from Lissaire

Dear Abhilash,

Thank you for your review. We’re sorry to hear that you have not yet received your item.

After reviewing the shipment, delivery has been attempted multiple times since April 7th. It appears there have been issues with the contact details provided, and the last two delivery attempts were unsuccessful as there was no response at the time of delivery.

To ensure successful delivery, we kindly recommend contacting the delivery company directly to arrange a redelivery at a time that is most convenient for you. This will help avoid any further delays and ensure the parcel reaches you safely.

If you need any assistance locating the courier details, please feel free to contact our support team at info@lissaire.com and we will be happy to help.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

Perfect for mornings before work.

I`m always rushing in the morning. This makes it so easy. Put the shirt on, turn it on, done! Customer support was very helpful when I had a question. Shipping was 12 days.

March 20, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Mirjana,

Thank you so much for your great review.

We’re really pleased to hear that Lissaire is helping make your mornings easier — that quick, simple routine is exactly what we aim to provide. It’s great to know it’s saving you time when you’re rushing.

We’re also glad our customer support team was able to assist you, and that your delivery arrived promptly.

Thank you again for choosing Lissaire and for sharing your experience.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping
Customer service was top tier!
Saves SOOOO much time!

March 20, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Tyson,

Thank you so much for your amazing review.

We’re delighted to hear that you had a great experience with fast shipping and top-tier customer service — that’s exactly what we strive to deliver.

It’s even better to know that Lissaire is saving you so much time. That’s what it’s all about!

Thank you again for your support and for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

It saves a lot of time!

I’ve gotta say, I really like this thing. It saves me a bunch of time and gets my clothes looking nice and smooth without me having to drag out the iron and do it the old-school way—which, honestly, I rarely have time for anyway.

Sure, it took about a month to show up, but their customer support was really solid the whole time. They kept me in the loop, and I never felt like I was left hanging, so that helped a lot.

At the end of the day, it was totally worth the wait. If you’re thinking about it, I’d say just go for it—it makes life a little easier.

March 7, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Katarina,

Thank you so much for your thoughtful and detailed review.

We’re really pleased to hear that Lissaire is saving you time and making it easier to keep your clothes looking smooth without the hassle of traditional ironing. That’s exactly the convenience we aim to provide.

We also truly appreciate your patience with the delivery time, and we’re glad our customer support team was able to keep you informed throughout. It’s important to us that customers feel supported every step of the way.

It means a lot to hear that you feel it was worth the wait and that you’d recommend it to others.

Thank you again for your support and for sharing your experience.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

helpful for busy schedule

between work and kids, this just helps. I asked about using it multiple times a day, no problem. Shipping was around 3 weeks.

March 28, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Bojana,

Thank you so much for your kind review.

We’re really pleased to hear that Lissaire is helping fit into your busy routine — especially balancing work and kids. Making everyday tasks easier is exactly what we aim to do.

It’s also great to know we could support you with your question and that everything is working well for regular use.

Thank you again for your support and for sharing your experience.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

Great product & service

Well designed products, irons perfectly. Everything I expected and more. Arrived before estimated delivery time. I would recommend Lissaire to all my friends and fam.

March 10, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Sara,

Thank you so much for your wonderful review.

We’re delighted to hear that the product exceeded your expectations and that you’re happy with both the design and performance. That’s exactly what we aim to deliver.

It’s also fantastic to know your order arrived ahead of schedule — always great to hear.

Your recommendation to friends and family truly means a lot to us, and we really appreciate your support.

Thank you again for choosing Lissaire.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

This is definitely the best product…

This is definitely the best product I've tried for ironing! saves so much time, I waited 3 weeks for it to arrive but it was worth the wait. Would recommend this store to everyone!

March 27, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Ian,

Thank you so much for your fantastic review.

We’re delighted to hear that Lissaire is the best product you’ve tried for ironing and that it’s saving you so much time — that’s exactly what we aim to deliver.

We also really appreciate your patience with the delivery time, and we’re so glad to hear it was worth the wait.

Your recommendation means a great deal to us, thank you for your support.

Kind regards,
Hana / Lissaire

Rated 5 out of 5 stars

Very good customer service.

Very good customer service. The product saves you a lot of time

March 27, 2026
Unprompted review
Lissaire logo

Reply from Lissaire

Dear Jackie,

Thank you for your kind review.

We’re really pleased to hear that you had a positive experience with our customer service team and that Lissaire is helping you save time — that’s exactly what we aim to deliver.

We truly appreciate your support and thank you for choosing Lissaire.

Kind regards,
Hana / Lissaire

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look