Litecraft Reviews 7,396

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, good value, and attractive design, often noting that items look more expensive than their actual price. Many people highlight the ease of ordering and the swift, efficient delivery service, with products arriving well-packaged and in perfect condition. However, some customers experienced issues with delivery, including items being left in inappropriate places or delays in receiving their orders. A few reviewers also encountered problems with product fittings, such as difficulty installing bulbs or manufacturing faults that required adjustments.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the good quality,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Quality

Consumers find quality to be positive. Many reviewers are pleased with their purchases, describing items as... See more

Price

People report positive experiences with price, often highlighting the competitive pricing and excellent value... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more

Company replied

Rated 5 out of 5 stars

Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more

Company replied

Rated 5 out of 5 stars

Bathroom light - good value and arrived promptly. Light installed now and has useful feature to preset the light brightness and tone using the on/off touch sensitive switch. The LED in the unit can't... See more

Company replied

Rated 5 out of 5 stars

Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more

Company replied


Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Lamp Shade Supplier
  4. Light Bulb Supplier

About Litecraft

Written by the company

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Written by the company

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Was packed well and send on time. Great lights at great prices thanks

April 22, 2026
Litecraft logo

Reply from Litecraft

Good morning and thank you for your lovely 5-star review. We hope to see you again soon!

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent

Excellent, extremely fast delivery, good reasonably priced product.

April 20, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

perfect service

perfect service. next day delivery and floor light exactly what we wanted.

April 20, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We are delighted to hear you love your new floor lamp. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Fast free delivery..I purchased 2 of…

Fast free delivery..I purchased 2 of the grey lantern coach lights for £25 absolutely stunning better as in the pictures.

April 19, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

All round great!

Speedy delivery, great items, communication, packaging and delivery all excellent

April 18, 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great Service

Great Service. Wanted some lights from B&Q, but see they were supplied by Litecraft. Contacted Litecraft direct and the Customer service were amazing, they were shipped by DPD and arrived when we needed them. Thank you for your help

April 17, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Product just what I wanted

Product just what I wanted
Very prompt delivery

April 16, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

This is the third one of these 100W…

This is the third one of these 100W outside LED lights I have bought, which is proof in itself that I think they are very good.
They are also competitively priced, so very good value.
In short, highly recommended.

April 16, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great prompt delivery/service

Great prompt delivery/service , amazing customer service on the phone when I rang up to enquire about the item and to put the icing on the cake the item was received promptly.

April 15, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great item at a very good price

Great item at a very good price. The quality is as described and the delivery very quick 👍

April 8, 2026
Litecraft logo

Reply from Litecraft

Good morning and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent service.

Most helpful sales person.
Items delivered extremely quickly.
Good quality wall lights.
Very pleased with purchase.

April 9, 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great advice and service

Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying from Amazon.

April 13, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that we could assist you with your purchase. We look forward to seeing you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great service

Arrived quickly and exactly what we ordered

April 12, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Speed of delivery

Speed of delivery

April 12, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Good experience from ordering to…

Good experience from ordering to receiving our goods. Prompt efficient service. Pleased with our product.

April 6, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your lovely 5-star review. We are delighted to hear that you had a great experience. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Easy website to order online

Easy website to order online, kept updated on delivery. Excellent service and company to deal with.

April 11, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your lovely 5-star review. We are glad you are happy with our service, and we do hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great quality lights and quickly…

Great quality lights and quickly delivered. We will definitely order from this company again.

April 11, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

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