Litecraft Reviews 7,396

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, beautiful design, and good value, often noting that items look more expensive than they are. Many appreciate the ease of ordering and the swift, well-packaged delivery, with some receiving their items within 24-48 hours. However, some people experienced issues with delivery, including items being left in inappropriate places or with incorrect recipients. A few customers also reported receiving faulty products or items with manufacturing defects, such as misaligned fixings or difficulty fitting bulbs. There were also occasional mentions of unresponsiveness from customer service regarding order inquiries or issues.

What people talk about most

Product

Reviewers express satisfaction with the products, highlighting their good quality, competitive pricing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and great... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more

Company replied

Rated 5 out of 5 stars

Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more

Company replied

Rated 5 out of 5 stars

Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more

Company replied


Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Lamp Shade Supplier
  4. Light Bulb Supplier

About Litecraft

Written by the company

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Written by the company

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Definitely use again. Product really good.

March 12, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

For the price an amazing product

For the price an amazing product. Delivered quickly

March 18, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Chandelier lights

Brought 3 chandelier lights, absolutely stunning, great service. Thank you

March 11, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Happy to recommend

The first security light was faulty. Got in touch with them and they responded very quickly and sent out a replacement which was perfect. Great customer service.

March 7, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Fantastic service

Really pleased with this product well made bright light fast delivery

March 16, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent website and products …

Excellent website and products at great prices. Quick delivery service. Would highly recommend site and products

March 15, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful feedback! We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

A Great Range of Products and a Fast Delivery

I ordered a black flush globe light for my bathroom ceiling and it arrived pretty quickly. It is the second one of these that I have ordered as I love their timeless elegance and the warm glow that they create. Litecraft have a great range of products and I have had no problems with them.

March 5, 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great company and variety!

Loved the lights I had received from them!

September 25, 2025
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Delivery was fast as stated & packaged…

Delivery was fast as stated & packaged well, lights are spares as future replacements for same purchased previously.

March 10, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

All good.....

November 24, 2025
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very impressed with this purchase

First time I have used this company, purchased twin security light with sensor, £20 inc delivery, thought it was to cheap to be true, I was very impressed with the item, definitely use again

March 9, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, well packaged, lovely lamps.

March 6, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent value …

Value for money fast delivery looks really elegant and looks more expensive than the Value price, really pleased with the excellent service, will definitely use again.

March 6, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for such a wonderful 5-star review! We are delighted to hear that you love your new light and we look forward to seeing you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

Great price

Great price, delivery free and arrived in 24hrs. Easy to install. Many thanks

March 5, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Good comms

I ordered 6 spots for the kitchen one arrived damaged, but a couple of emails and up a new one was sent promptly.

March 1, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your positive feedback. We are happy to hear that we were able to rectify the issue. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look