Litecraft Reviews 7,396

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, beautiful design, and good value, often noting that items look more expensive than they are. Many appreciate the ease of ordering and the swift, well-packaged delivery, with some receiving their items within 24-48 hours. However, some people experienced issues with delivery, including items being left in inappropriate places or with incorrect recipients. A few customers also reported receiving faulty products or items with manufacturing defects, such as misaligned fixings or difficulty fitting bulbs. There were also occasional mentions of unresponsiveness from customer service regarding order inquiries or issues.

What people talk about most

Product

Reviewers express satisfaction with the products, highlighting their good quality, competitive pricing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and great... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more

Company replied

Rated 5 out of 5 stars

Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more

Company replied

Rated 5 out of 5 stars

Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more

Company replied


Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Lamp Shade Supplier
  4. Light Bulb Supplier

About Litecraft

Written by the company

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Written by the company

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Perfect shopping experience

My order arrived very quickly and was well packaged and in perfect condition. The quality was gar better than I expected for the price. All in all a perfect shopping experience.

February 19, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, an absolute pleasure to speak to a real person as soon as the phone is answered plus very competent staff members who are empowered to make decisions and very quickly resolve a concern. A pleasure to do business with.

February 17, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great place to shop electrical.

To start , great prices very speedy delivery FREE. Once ordered follow up emails if there are any problems don’t hesitate to get in touch ( and we will sort it out )

February 27, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Beautiful bedside lights
Great design

February 26, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

We were delighted with the service…

We were delighted with the service provided by Michael.
My sister and I were buying different lights and Michael's advice and knowledge were excellent. He helped us find exactly what we wanted. He was very courteous and patient

March 1, 2026
Unprompted review
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that you had a great shopping experience in our store. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Delivered on time and lights are of…

Delivered on time and lights are of excellent quality and great value for money

February 4, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Worth the money

Quick delivery, easy to install and look like they should last.

February 19, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Worth the purchase

Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Excellent value at £20!

February 21, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

The lamp shades and other items I…

The lamp shades and other items I bought are good quality and good price, arrived with in days well packed,

February 18, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great site

Great site, fab lights, quick delivery and they look amazing in my garden.

February 20, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 1 out of 5 stars

No quality

No quality, poor design by the top part being separated easily from the main frame,

February 10, 2026
Litecraft logo

Reply from Litecraft

Good evening, we are sorry to hear of your problem. If you require any assistance, please do not hesitate to get in touch. Assuring you our best attention at all times.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Beautiful chandelier transforms my…

Beautiful chandelier transforms my bedroom and arrived promptly just three days after placing my order, excellent product and service.

February 14, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 2 out of 5 stars

I thought light shade was built but no…

I thought light shade was built but no and for the money should have been too flumsy

February 14, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your feedback. We are sorry to hear about your disappointment.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Arrived next day.

February 10, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent products and price

Excellent products and price. Received quickly with everything as described. Very happy and will use again.

February 2, 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your great feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very happy with my purchase from Litecraft.

This was my first order from Litecraft, and it was a very good experience. Prices are good, products are good, and delivery was quick and efficient. The light fitting is lovely, and even better in 'the flesh' as it were! I was kept informed of the progress of my order from start to finish. I recommend this company.

February 2, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent value and even better service

The product was good and it was offered at a very reasonable price. It was sent first class and postage was free. It arrived in less than 48 hours. Excellent all round.

February 8, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

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