Little Nation Reviews 

Good customer service.
Good product.

B loves her new little bike! Product was exactly as advertised, arrived promptly as a Chrissy gift and was easy to assemble!

Easy process to order a product and great delivery time.

We have purchased a few items now from Little Nation and all of them have been of exceptional quality and have a been a true delight for our grandson. We have purchased the balance bike and the little kitchen. We also at the last minute ordered a bike helmet and it arrived so quickly just before Christmas. Excellent service.

Ordered a small bike for our toddler and it’s been a hit! We have had to hide the bike a few times when we are too tired to keep going! Lol
Easy purchase, great shipping communication and customer service!

What a great bike we got. Super light and easy for little kids to use.

Little nation NZ

Great experience
- Bike arrived within 5 days
- Great quality
- Easy to assemble
- Ordered a helmet 12 hours ago and its already been colectes by the courier

- Wouldnt recommended Little Nation AU seems to be run by different people and have nothing but issues.

Would avoid at all costs. My mum brought a balance bike from the site for Christmas which never turned up. After multiple try's to get in contact I had to go through my bank for a refund.

The order was delivered fine and the product (a bike helmet) was OK, but the returns process was awful. They do it by email and make you jump through lots of hoops, and then don't even reply. They eventually told me I had to send it via an Australian courier service, despite being in the UK?! Have eventually had a partial refund but would 100% avoid this company in future.

Ordered a grey mat, the colour of the mat is blue. Was told too bad by the company that’s the colour of the “grey” mat. Provided a $40 refund for my very disappointing product that did not match the description. Had plans on purchasing many more things from this shop, but will be avoiding like the plague and wish I had looked at the reviews before purchasing.

If I could give ‘0’ stars I would. This company is a scam. Was supposed to be 48 hr delivery, after a week of nothing I queried this. It took them another week to get back to me. They first tried to claim that I hadn’t paid them …tell me how I supposed to have placed an order without paying? Once I sent them proof and told them to cancel the order and refund me it took a further week to get a response to which they told me they had shipped the item! I told them I no longer wanted it as I had brought from a more reputable company. They couldn’t cancel it so arranged to return, I provided returns information as requested and sent the item back. After a further MONTH I had had no refund or reply so chased them AGAIN. Finally got told I was being refunded within five working days, well guess what it’s been six working days and I still don’t have my money. They have now had my money for nearly three months and no sign of getting it back. I’m going to have to claim it back through my bank at this rate. Do.not.use.this.company.

Bought a bike that never showed up. 1 response saying they’d lodged an inquiry with Aus post, then no responses to my multiple follow ups. Scammed !

you can’t return the products.

They ask you to fill out a form to return product an automatic email response tells you there is a high volume of email. I’ve waited 20 days now with no response. No other way of contacting them

Awful company. I wish I’d read the reviews here first. I ordered the play sofa for Christmas. Item never arrived, no response on contacting them other than an automatic out of office for Christmas email. I contacted them after the Christmas break and was told the huge play sofa was “lost” but they had sent a replacement. Replacement never arrived. This is a scam company. Please avoid.

Ordered a child's helmet and the wrong item was dispatched. Two months later still no response from customer service

I wish I could do no stars, one is generous!

Used Little Nation in the past, and didn’t think twice about ordering again with them but this is a Absolute scam of a company - I ordered a tramp, the order completed email came through the same day, I followed up for a tracking number, never hear back. Emailed again… no response, used the online help on their website… no response… got a phone number from their Afterpay and what do you know they don’t answer! How can a company not answer emails or supply a phone number - does anyone work here?
After a week of Chasing to see where it is with no response, you finally supply a tracking number with OnSend, who I call and they are lovely - said the order was cancelled their side the same day it was received so they never picked it up… I then follow you up again and you now send a computer generated cancelled order email…so I reply to that and you say onsend damaged the trampoline - lies Liam they never even picked it up! You have ruined my daughter’s birthday and lost a repeat customer.

Faulty product delivered before Xmas. Contacted across a few channels (email, Insta etc.) but no reply from LittleNation since then, with no phone number to call. Feel scammed.

Spent almost £200. 48 hour delivery. Waited 2 weeks and no sign of Autistic child's crash pad or Tatami rug. I left multiple help tickets, emailed and tried to use the online chat. No response. Checked trustpilot and I see similar experiences recently so I contact my bank for a charge back. Suddenly, within 4 hours of charge back being initiated Little Nation e-mails me. Strange coincidence that. This begins the great Gaslighting attempt where they claim my payment hasn't cleared so they haven't sent anything etc...but no explanation why they didn't contact me about this. They ask for proof of my bank transaction etc. I can see the money is gone from my account, my bank confirms by phone the money has made it to Little Nation and advise I don't give them any screenshots of my account as this is highly suspect. Little Nation then claim they have canceled my order and refunded my money. They haven't. My bank confirms they haven't refunded the money and advises me to continue with charge back as this is a common delaying tactic of fraudulent companies hoping to run down the clock on the 120 days charge back deadline or to trick customers into cancelling charge back. I continue with my charge back and after two months finally got my money back today thanks to my bank's charge back. A shambolic company with highly suspect business practices.

Ordered a desk and chair for my son 14/12/2024 with £3.95 48 hour delivery from Littlenation.co.uk, the date is now 09/01/2025 and I still have not received this order. I have emailed little nation twice and have not heard back. On top of this there is no phone number to use in order to speak to an actual human. 0 communication from anyone and no product. Currently it just feels as if I have had £73.90 stolen from me.

I ordered bike for my 2,5 year son.
After opening the box and trying put all together what comes up, item is faulty, on one side is not possible fit tyre.
I tried sending 6 emails all I got back is they on holiday or email was suspended.
I'm disappointed about whole situation. It should be present for my son as chri gift.
I don't want cover postage cost because it is not my fault.
Good word about that product looks good and solid.