I have been using Livedrive for many years after having made a very rigorous selection of the main online backup solutions. Livedrive is really the best solution, the most fluid, the most ergonomic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have been using Livedrive for many years after having made a very rigorous selection of the main online backup solutions. Livedrive is really the best solution, the most fluid, the most ergonomic... See more
Company replied
I've used LiveDrive for years - both directly and rebadged through various resellers. It does exactly what I want it to do - it works well (despite a file upload bug that needs support to occasiona... See more
Long term user of Live Drive - I've had a few issues but support has always been helpful. I've had a couple of times when I lost data on my end but I've always been able to successfully restore f... See more
Unlike most any other soft ware,; you cannot cancel online, and must make a call to England during their business hours. Obviously designed to make it virtually impossible to do, and don't try to re... See more
Get truly unlimited online storage and online backup from Livedrive. Easily backup, share and store documents online: as easy as using an external drive!
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used live drive for years and I like they have got better with technology. It’s like have your hard drive with you at all time with having the burden of carrying it. I like the iPhone app, it’s easy to use.
I have been trying for months to find out why my backup of 5+ Tb never completes. I doubt there is a major problem but it is irritating. Am about to send another ticket.
I have been using for at least 10 yrs, never had any issues and has saved my life a couple of times recovering lost data. Whilst an effective service, I will drop a star for generally clunky app confined to a small window making it difficult having to select and monitor configuration.
I have used Livedrive as a cloud based Backup pretty much since it came out.
One more than one occasion I have been on a business trip with my laptop and found that a file I needed was on my desktop back home. As both computers were backed up on Livedrive, it was the work of moments to download the file onto my laptop, using the Wifi in the hotel and hopefully the client never noticed!!
Occasionally a file is not backed up though uploads are shown as complete.
The uploads do catch up.
Recently my NAS needed rebuilding, and because I had an online backup - which by all accounts has been working almost flawlessly for the past couple of years - I figured I was safe to reformat and then download the backup. I knew it would take a while and have been restoring it incrementally. This is a backup of my Plex server, and all the files are in folders labelled "A", "B", "C" etc. I've been restoring each folder individually to manage the amount of downloading I need to do, but in each folder there is always one or two files that didn't restore. The latest folder had 4 files that couldn't be restored. When the files are backed up the software informs me that it's all backed up successfully, and yet when I restore them I get a report saying "file wasn't backed up successfully" etc. So now I'm left with a dilemma: do I carry on using a service that may or may not be backing up my files? Or do I look for another service. Reading reviews, a lot of other services have terrible support, whereas Livedrive's support team are amazing. To finish this should be a 5 star review but I've deducted one for the missing files.
I started out with Livedrive many years ago and along the way have tried several other cloud platforms but always come back to use my Livedrive for back up. I won't be going anywhere. Well done all
I happy with Livedrive, however I cannot see any files I had
before approx 2013.
Derek Giddings Financial Services
I have no complaints except that sometimes certain files do not appear to have been uploaded. These can be audio files and photos. Apart from this, I have, as I say, no complaints at all.
Good, reliable, cheap service, but sftp access not completely reliable.
This probably won't concern the majority of users.
Live drive is great for automatically backing up everything on your computer - documents, photos and videos. I have found that it works seamlessly in the backgound and if I ever need to retrieve a file I can do it via the desktop or mobile App.
I love a program that does what it says it does. It's always there and does just what it sets out to do. No bells or whistles or unnecessary rubbish. Solid.
I wouldn’t be without it - LiveDrive does everything it claims
All I want from this type of software is simple to use operation and total reliability. Livedrive has provided this in the many years that I have been using it.
I have been a customer of Livedrive for almost a decade now. It is an excellent and very reliable service, which I am (and regularly have) recommending to others.
I have been using Livedrive for several years.
It's extremely good value for money.
It has enabled me to keep copies of files from devices I no longer use in addition to enabling me to access my files anytime, any place, from any device.
I particularly like the fact that Livedrive is independent of the ecosystems of the ubiquitous providers such as Google and Apple!
Reassuring to know that everything is backed up properly
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.