Livefood UK Ltd. Reviews 

519
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After the debacle with my usual supplier I turned to Livefood UK. It's early days but from what I have seen so far I am delighted with their service and the quality of the product.

Company replied

Rated 5 out of 5 stars

Absolutely fantastic experience . Have used livefoodtamworth for a while now , tried other companies before and none of them compare . My bugs are always delivered fast , I think the most dead bugs I’... See more

Rated 5 out of 5 stars

Cheaper and better - been using them for a few months now to buy bulk as it is cheaper than feeding from pet stores but no compromise on quality. Website is easy, phoned for help regarding a hot weath... See more

Company replied

Rated 3 out of 5 stars

Ordered the product and received it within 2 days which was better than my expectation. However although it was wrapped in copious amounts of bubble-wrap the packaging had slightly split inside, leaki... See more

Company details

  1. Pet Store

Information provided by various external sources

We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate. Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

519 reviews

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4.6

All reviews

(519)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

This pet store is an absolute paradise!

This pet store is an absolute paradise for pet lovers! They offer a vast selection of high-quality products, from food to toys and accessories. Highly recommended for all pet owners!

June 10, 2023
Unprompted review
Rated 3 out of 5 stars

Mostly good

I have been using livefoods.co.uk for years. It's my favorite company to buy crickets. I recently ordered and received a bulk bag of crickets. It contained crickets but had around 8-21 roaches that could climb plastic walls. These roaches have never been in previous orders. I believe they are called Siamese roaches.

I buy crickets because they can't climb out of the box I use and cause an infestation. I'll buy from here again, but I might have to look elsewhere.

Sometimes the crickets come with a few Turkestan cockroaches and other creatures, which I don't mind much because they can't climb plastic.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Eddies exotics

Hi , I’m new to the reptile world as my son as past away recently and I have been thrown in at the deep end as it were, so this was my first order placed with live food.co.Uk and I speak as I find I was very impressed with how prompt it all arrived an in good health, well done guys 👍

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Quick delivery, excellent tracking, sturdy packaging and everything delivered alive and well 😃

July 14, 2022
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you. We are glad you liked our service and really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good quality

This order came fast and is really good quality. Good packaging too. Will order again soon. Thank you. I have a reliable source now!

April 9, 2022
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you. We are glad you liked our service and really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Thank you

Well worth buying from this company. Their customer service and products are excellent. Thanks so much!

February 25, 2022
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you for taking the time to leave a review, we are glad you like our products and service.

Rated 5 out of 5 stars

Amazing service!

Order all my livefood from these guys, they definitely over count and the feeders arrive quickly, well packed and alive and healthy. No signs of parasites or any issues with feeders, my reptiles are all perfectly fine and love a red runner xD thankyou for being such an awesome and well priced livefood store, saves me lots in comparison to buying from local pet stores!

February 14, 2022
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you, it makes us very happy to know that our customers are happy :)

Rated 5 out of 5 stars

Great service

I bought 100 locusts and 50 roaches delivered to Belfast, all arrived on time and not one dead. Would definitely recommend and I will be getting my live food from here from now on. Has to be 5 🌟 🌟 🌟 🌟 🌟

December 31, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you, it makes us very happy to know that our customers are happy :)

Rated 5 out of 5 stars

I have used Livefood UK for about 18…

I have used Livefood UK for about 18 years or so. I wouldn't get my livefood from anywhere else, their customer service is second to none. The food is always fresh and plentiful, they aren't stingy with the tub sizes. I had an order today which was superbly packaged to avoid damage, and an ice bag thrown in to keep cool in the hot weather. Absolutely love this company.

September 8, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you, it makes us very happy to know that our customers are happy :)

Rated 5 out of 5 stars

Great products and service

The products and service are great, and the additional information on feeder sizes and care is really helpful. Ordering and delivery went smoothly with email communication throughout. Very happy.

September 4, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you, it makes us very happy to know that our customers are happy :)

Rated 5 out of 5 stars

Different crickets everytime.. one happy leopard gecko!

I've been ordering off here for nearly two years now. My leopard gecko went off all of her food which I brought for her.since her favourite one of all seems to be the crickets which is great because every time her order arrives she always has a mixture of different crickets in the tubs. Shes so happy when they arrive she acts like a puppy, it's so funny but cute and knowing that she will eat from this farm I dont mind paying the extra as Its not a waste at all.

August 28, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you, it makes us very happy to know that our customers are happy :)

Rated 5 out of 5 stars

Quality bugs and excellent customer service.

My bearded dragon loves the dubias from here(and the wax worms..) and orders usually arrive next day.Really reliable company,and if any issues,Steve replies promptly and in my case,the post lost my order for a day,and he sent another out straight away! Really happy with the service.

June 17, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you, it makes us very happy to know that our customers are happy :)

Rated 5 out of 5 stars

Livefood UK are the best people that I…

Livefood UK are the best people that I have dealt with I I find they are fast reliable and significantly cheaper than the other live food people I wont be using anyone else

June 13, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you, it makes us very happy to know that our customers are happy :)

Rated 5 out of 5 stars

Highly Recommend.

Would always recommend.
Super Quick delivery and Healthy live foods.

April 20, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you for taking the time to share your experience

Rated 5 out of 5 stars

Quality live foods and customer service

Highly recommend for quality of live food (we have repeat ordered crickets and locusts), fast shipping and superb customer service. Thank you for a great service at fab prices to!

March 22, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you for taking the time to share your experience

Rated 3 out of 5 stars

Quick delivery but defrosted and small

Quick delivery however ordered frozen mice they came thawed which i was told was my own fault due to not paying the more expensive postage. The mice were hoppers 6-9g all mice were 5.2 and 5.4g dissapointed to say the least wont be using again.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Highly recommended I've used this site for my bearded dragons bugs for a few years now, they arrive in great condition and it's super fast postage, great communication and very helpful if needed, great prices too really cant complain they have also been just as efficient during lockdown too the postage is still super quick!

January 28, 2021
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you for taking the time to share your experience

Rated 5 out of 5 stars

Fantastic Company

Have used this company for many years and they really are fantastic. Quick communication and next day delivery & good quality products. They're one of the few companies that have kept up their high standards during Covid.

December 27, 2020
Unprompted review
Livefood UK Ltd. logo

Reply from Livefood UK Ltd.

Thank you for taking the time to share your experience

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