Lloyd & Whyte Reviews 1,461

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the competitive pricing. However, some customers also noted issues with customer service, mentioning that they experienced difficulties reaching someone by phone, unfulfilled promises of callbacks, and a general decline in service quality compared to previous years.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Consumers find service to be positive. Many reviewers praise the comprehensive and quick service, with some... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, clear, and efficient... See more

Response time

People report positive experiences with response times. Customers frequently praise the promptness of... See more

Price

Customers had positive experiences with price. Many reviewers found competitive quotes and substantial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hannah Kilbane was excellent. Called for medical elective insurance for my son’s month long placements first in the Philippines and then Vietnam, as a UK Medicine student. This insurance was all new t... See more

Rated 5 out of 5 stars

We have organised our annual travel insurance policy through Lloyd and Whyte for a number of years now. Shannon usually deals with our renewal which and it has always been straightforward and any que... See more

Rated 5 out of 5 stars

We've just renewed our home insurance policy with Lloyd & Whyte. Destiny has been very helpful finding us a competitive quote, and she answered all our queries promptly and carefully. We're very pleas... See more

Rated 5 out of 5 stars

Tracey, at LLoyd and Whyte, helped with our home contents renewal recently and made the whole process simple, easy and stress free. We feel reassured knowing that we’ve received a very competitive quo... See more


Company details

  1. Insurance Broker
  2. Financial Consultant

Information provided by various external sources

Welcome to Lloyd & Whyte. Offering a range of financial planning and specialist insurance services for healthcare professionals, home owners or people with a passion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent service

I Have been using Lloyd & Whyte for my practice insurance for many years now. I recently changed over to a limited company and found their help and managing of this switch over to be seamless. My advisor Samuel Chilcott was excellent through out the process. I would recommend them for anyone wanted insurance for their business.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had to renew our business insurances

I had to renew our business insurances. My contact at Lloyd & Whyte was Kelly Sellick. Throughout the process she was knowledgable, very quick to deal with queries and policy changes plus a nice friendly person to deal with. Made the whole process easy and straightforward.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant service

I was disappointed that our premium had increased by nearly 11%, Ollie assisted in understanding the reasons. I found him very pleasant to deal with.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Magdalena

Magdalena yesterday was friendly helpful succinct and even able to cut through some red tape in order to make up for my failure to renew before the renewal date and before my departure for Switzerland today. Thank you Magdalena

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Lloyd and Whyte services

Tracey, at LLoyd and Whyte, helped with our home contents renewal recently and made the whole process simple, easy and stress free. We feel reassured knowing that we’ve received a very competitive quote through their services. We’ll definitely continue to use them in the future.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great work - Holiday Let renewal

Tracy and Danielle secured a Holiday Let renewal quote lower than the previous year. Another broker said they were unable to get a competitive quote. Have used Lloyd & Whyte multiple times and they are always helpful. Reassuringly they were also excellent when I needed to make a claim.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

I had to make several changes

I had to make several changes. One to change cars and then several changes to registration numbers. Kathy was extremely helpful in providing prompt advice

December 4, 2025
Unprompted review
Rated 4 out of 5 stars

Customer service

I was renewing my buildings insurance for a large property where several companies had declined and the renewal date was approaching. Emily Taylor was very helpful in understanding my needs and sourcing the level of cover I needed in a timely fashion. I am grateful to Emily and would recommend Lloyd and Whyte for their great customer service.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience renewing our home insurance policy

We've just renewed our home insurance policy with Lloyd & Whyte. Destiny has been very helpful finding us a competitive quote, and she answered all our queries promptly and carefully. We're very pleased with this company and highly recommend it.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Georgina East's help in finding renewal terms

Georgina East has been very diligent and proactive in following up some time before renewal, to ensure continued home insurance coverage, even where the previous underwriter / insurer was no longer offering terms. Thank you Georgina for your professional service and help! D Karim

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Adam for a great service and…

Thanks to Adam for a great service and supporting in finding me a very competitive quote for my Thatched cottage. Adam kept in contact continuously letting me know how the underwriter was progressing Thank you very much. Definitely would recommend

November 10, 2025
Unprompted review

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