Locksmith Service Reviews 

2,120
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Contacted Lockguard and was told over the phone the labor charge plus vat before send out. Locksmith arrived approx 2 hours after on Saturday 13th June 2026. Peter arrived in a friendly and respe... See more

Rated 5 out of 5 stars

Ian the Locksmith arrived ahead of the time I was given. He was very polite, professional, friendly and jovial. He replaced our window handle and its lock very fast and he tested it to our satis... See more

Rated 1 out of 5 stars

If I can leave a negative stars I would leave a negative 10 stars I was told three different prices for a lockout first price I was told was $150, then when he got here I was told 500 and few minutes... See more

Rated 5 out of 5 stars

Less than an hour between phone call and the locksmith arriving to change two door locks and a garage door lock too. Very pleasant and friendly and better still, quick. He even had to engineer a new... See more

Company details

  1. Locksmith
  2. also in
  3. Emergency Locksmith Service
  4. Locks Supplier

Written by the company

Locksmith Services provides emergency locksmith and related services in virtually every village, town and suburb of the United Kingdom. screen4tv.com Experience Live TV and Limitless Streaming Delights Access global channels, major networks from various regions. Enjoy 4K VOD and MOD library. Latest movies, series, recorded PPV, daily catch-up updates.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,120)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick to respond. Communicative, helpful and polite.
Good job and informative.
Door lock now fixed and closes very well.
Many thanks.

June 22, 2023
Rated 1 out of 5 stars

absolute disgusting service

my mother is not fluent in english but you can undertand whats shes trying to say. the person on the phone hung up on us around 3 times. on the last time, he just say “oh my god you dont even speak english” to my mother and hung up. like what? we’ve waited for about several hours and this is the response we get?

June 23, 2023
Unprompted review
Locksmith Service logo

Reply from Locksmith Service

Hi Jessie,

Thank you for your review. I genuinely cannot believe this review is meant for us as we would never treat any of our customers like that, perhaps this was a different company? Please could you provide the receipt number so I can check that this applies to us? Please feel free to contact us on contact@24locksmith.co.uk to investigate this further.

Kind regards,
Lisa

Rated 4 out of 5 stars

Snapped gear box lock

My PVC back door wouldn’t close & I phoned Locksmith Service in a panic. Andy arrived promptly & replaced the snapped lock gear box in 30 mins. It was a good job but very expensive

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Patio sliding door lock

Called out straight away had a look at my patio sliding door as the lock was broken, got it opened and had to order a new lock and fitted it a couple of days later which was a great help so I can use it again, a trustworthy and reliable service, would recommend again.

June 14, 2023
Rated 3 out of 5 stars

Better prices

Far to expensive locks at your workman ,double and triple priced for me compare with shop value.
Dissatisfied and disappointed.

June 13, 2023
Locksmith Service logo

Reply from Locksmith Service

Hi Liliana,

Thank you for your honest review. First of all I would like to apologise that you are not completely satisfied with the experience - our customers satisfaction is the main priority for us hence why I would like to explain the situation of this case.
When you booked the job, you said that you are looking to upgrade the security level of your property which is exactly what we did. The locks you had fitted are high security, British standard, anti-snap, anti-pick and anti-drill therefore rest assured that your home is now secure.
We never use cheap copies of the parts we fit, all the locks are original and high quality which we purchase directly from our trusted suppliers and manufacturers. As you can understand we carry all the different types and sizes available with us so we can do the job right on the spot and not waste your time by having to come back twice or even more times. Please know that in the cost is also included 12-months warranty on all parts fitted by us, so if anything happens with the lock itself we will come back and replace it free of charge.
I would still like to try and find a solution that will make you happier with the service provided, I have emailed you so please email us back at contact@24locksmith.co.uk to discuss this further and come to a mutual agreement that you will be happy with. Thank you!

Kind regards,
Lisa

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look